Unreliable
Super unreliable app, pickup time varies on available time FOR THEM and talking to support over the phone is completely pointless/no help
Never gonna use this app again
Worst experience
Terrible service
They will change your pickup times without notifying you and expect you to show up or you get dinged as a no show and are given points. Some of the drivers swerve all over the road and make me question if they actually have a driver licence.
Not User Friendly
Every booking process is a roulette round to see if your late-night pickup from the GO station falls at a time that works best for the system. No matter how on-the-dot you schedule it, It will always default to a time that’s to too early for you and mark you as a no-show regardless. Even omitting that: there’s no way to contact your driver to alert the about where they can find you, where you are, or why they can’t see you. The service is ultimately unreliable when you need it the most and DRT needs should honestly fill this gap with more Overnight Bus Routes.
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Not worth it
Unreliable… you’ll never get a time you request and all the rides are based on when it works best for them
