Terrible app
I cannot access my account it’s not accepting my login info and it’s not letting me change my login info
Wow, what an amazing card
Hi this is the best thing card by far I love this card and this is the best part I ever had and I like the new features and I like that it’s like fairly new this bank and it just fits my lifestyle and I think that all around it is great and it gives you different options It’s not complicated and I got approved right away and I had good connection and I can receive messages, so this worked out for me. I see a lot of people in here. It didn’t work out for them because of the SMNS but it worked for me. I hope it works for everyone else.
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Do not waste your time or put your money at risk
I really wanted to support this bank because it is black owned and it’s mission statement is powerful in wanting to create equity but they failed to protect me and support me in getting my money back after I was deceived, manipulated, and tricked by a merchant into ending a dispute in order to receive a refund that they never provided me. 3 months of going back and forth and having no choice but to miss spending the holidays with my family due to lack of available funds for me to travel and I still never received my refund. I would have expected them as my bank that is supposed to protect my money and who cares so much about equity and financial justice to understand the situation at hand and get me my money back but instead they didn’t. Even though I had all the evidence and screenshots to prove my case they gave me no resolution and quite frankly did not care. I do not wish for this to happen to anyone. I sat here on Christmas, alone, and depressed because I couldn’t get back to my family. DO NOT WASTE YOUR TIME OR MONEY GETTING INVOLVED WITH THIS BANK. I WHOLEHEARTEDLY REGRET IT.
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No help whatsoever
Do not use them if you can help it. Im stuck because of a program through my city, but please google this bank before you open an account. There is no support. I don’t have the card they said was mailed out 12 days ago. Nobody will give me a digital card number that my program said would be available immediately. Their BBB page is in shambles. And this app does literally nothing except let me look at the deposit that I don’t have access to. Zero stars.
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Love the new app!
It is great and so easy to use. Thanks MoCaFi team for providing needed banking services to the community!
