Frustrating lack of features
I’m not sure how this app helps the patient, as it is lacking all of the following:
-no receipt archive (needed for HSA cards) or even the ability to download one when paying
-no list of upcoming appointments
-no visit history
-no way I can find to link family members (I manage appointments for the household)
To add insult to injury, I’m earning meaningless points with no rewards to redeem?!
I’m more than a bit miffed that my dental practice is paying to use this because I’m paying for it in the end and it’s just a massive disappointment. Goodness, this makes me love Epic’s MyChart!
-no receipt archive (needed for HSA cards) or even the ability to download one when paying
-no list of upcoming appointments
-no visit history
-no way I can find to link family members (I manage appointments for the household)
To add insult to injury, I’m earning meaningless points with no rewards to redeem?!
I’m more than a bit miffed that my dental practice is paying to use this because I’m paying for it in the end and it’s just a massive disappointment. Goodness, this makes me love Epic’s MyChart!
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App does not work!!
It doesn’t even open after downloading! Terrible App!!
Pointless app
What a stupid pointless app it doesn’t let you view anything but your pointless news feed notifications. can’t see or edit any of your kids information for thier dental appointments or anything at all
Rudimentary
Emphasis on the rude experience. 1) No ability to save and return to your place in the onboarding forms. 2) No ability to review the data in a final format and print a copy for my own records. 3) No password permanence. Have to reset it every time I enter the app. 4) Sections with the option to deny consent do not have radio buttons to indicate no consent - only way to move to next screen is by forcing consent. 5) Cannot exit from reviewing/filling out form without being dumped out of program entirely and losing all your data. 6) Upon form completion, dumped out of app, not returned to a Home Screen. 7) No appointment or other functionality in the app. Just onboarding paperwork and payment. No value to me. Forced to use by dental practice. OVERALL really primitive. Not ready for prime time.
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ApplePay option doesn’t work
I got this app specifically to pay my bill with a card that I only have in ApplePay. I can go to my bill and there is an ApplePay button, but clicking it doesn’t absolutely nothing. This app is therefore useless to me. I’d recommend getting that bug fixed asap.
