MoMo App Reviews: Is It Legit?

Customer Experience

Positive experience23.3% of reviews
Neutral11.2% of reviews
Negative experience65.6% of reviews

~ Based on 215 written reviews from the US App Store.

What users say about MoMo App

Is MoMo App Safe?

MoMo App appears mostly safe based on user ratings. AppsHunter Safety Score for MoMo App is 70/100.

This assessment is based on 1,300 user ratings, with an App Store average of 3.5/5.

Safety Analysis

58.3% of ratings point to a safe experience
11.1% of ratings suggest some concerns
30.6% of ratings point to a risky experience

~ Based on 1,300 App Store ratings for MoMo App.

Is MoMo App Legit?

MoMo App appears to be a legitimate app. AppsHunter Legitimacy Score for MoMo App is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App pros and cons

It has an authenticating problem, and with the new update, you can not buy use it offline. But there’s an improvement from what it was and the momo virtual card is great . Overall, it’s mediocre in comparison to other competitors in my country Zambia

To the team behind this Application

As a new user of this application, I have already had the opportunity to experience and test its strong security features, as well as its remarkable ease of use. It has quickly become part of my daily life, allowing me to manage my daily transactions and personal affairs, including travel, trips, and many other services, smoothly and without any hassle.

I would like to sincerely thank the team behind this application for creating such a convenient and secure platform. I truly appreciate the experience so far, and I hope you will continue developing and improving it over time. One useful addition would be a dedicated section for foreign currencies, especially the US dollar, allowing users to manage and make transactions in different currencies more easily. I believe this would make the application even more convenient for travelers and users who deal with international transactions.
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About MTN MoMo App

Honestly, this new update is very disappointing. MTN MoMo has been announcing new features like Virtual Cards and additional loan options, but some of these features either aren’t available as expected or don’t seem to work properly.

The previous version of the app was much cleaner, more organized, and easier to use. This new version feels unnecessarily complicated, and the overall design and user experience have gone backwards. The app doesn’t look or feel as polished as it used to.

Please stop announcing features that users are still waiting for and focus on making the existing app stable, attractive, and easy to navigate. We need real improvements, not just an update number.

MTN MoMo, please listen to your users and bring back the simplicity and quality the app had before. 🇬🇭
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Terrible UI

Needs more cross platform testing. This app requests to be reinstalled with every run on IPhones

Longueur du message momo

Merci a la dev team daugmenter la longueur du champ de texte pour la reference moi jutilise bcp les libelles pour me retrouver dans mes depenses. sur lancienne appli le champ est plus long du coup quand je veux mettre un message plus descritif je suis oblige de passer par lancienne appli qui est plus penible pour se connecter a chaque fois. Si non top la nouvelle appli avec les validations dans la cloche qui simplifie la vie et pleins dautres choses. Merci de corriger svp
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Login problem

Can’t login my account again cus I lost ma old phone

Manque de services et personnalisation de l’app

L’application est déjà assez utile mais certains services tels que les prêts ne sont pas encore accessibles via l’app, obligé de passer par le code USSD, nous aimerons pouvoir aussi changer le thème de l’application pour le mettre en mode nocturne.

Send me the money

F$ RAPHIC MUFTAWO

Crashing

After opening the app it says something wrong with dashboard and never opens until I delete and reinstall

Compliqué à connecter

Nous qui sommes pas en Afrique pouvons pas connecter de compte dessus, tu demandes à ta famille de te prendre une carte SIM la bas pour créer le compte et il faut forcément que la puce soit dans le téléphone trop bizarre

This app don’t work

This app is not working

Nice

I love the app

Not working

This new app is not working on my phone if I put my number it says invalid number 🤦🏻‍♂️

MoMo

I can’t open mine

problème

je suis au congo brazzaville lorsque je mets mon numéro lorsque j’arrive au dernier chiffre ça supprime automatiquement ce que j’ai écrit et ainsi de suite , et ça a même enlever l’option congo brazzaville dans les pays

Great App, but It Could Use a Few Tweaks

I’ve really been enjoying the new MoMo app. The interface is clean, modern, and much easier to use than the previous version. Overall, it’s a significant improvement.

However, I’ve been experiencing an authentication issue. Almost every time I need to verify using an OTP, the app takes me out of the authentication flow, forcing me to start the process again. I end up having to authenticate twice before it finally works which could be frustrating.
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I have to login twice every time

With biometric login, immediately I log in, I’m logged back out that very same second and have to login again. It’s frustrating.

Retour d’expérience

Votre nouvelle mise à jour est très réussie. L’application est plus moderne, plus fluide et visuellement plus agréable à utiliser.

En revanche, je trouve qu’elle est un peu moins intuitive, surtout pour les personnes qui ne sont pas habituées à ce type d’application. Il y a beaucoup d’options, ce qui peut rendre la prise en main un peu plus compliquée.

J’ai aussi remarqué qu’il n’est plus possible de retrouver facilement les frais de retrait. Sur l’ancienne version de l’application, on pouvait consulter directement les tarifs en fonction du montant à retirer. Dans la nouvelle version, je n’arrive plus à trouver cette information, alors qu’elle est pourtant très utile pour les utilisateurs.

En résumé, la mise à jour apporte une meilleure fluidité et un design plus moderne, mais il serait appréciable de rendre l’application plus intuitive et de réintégrer l’affichage clair des frais de retrait, comme c’était le cas dans l’ancienne version.
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Lanelady

The APP has stopped working on my iPhone 7!
Although I have a working internet the APP is frozen asking me to check my internet!!!

Lags

Needs update because there are a lot of lags or bugs