Never lets me click on comps
Always sends comps and rewards via email. Open up through the app. Click here doesn’t do anything. Tried every possible trouble shooting. Pointless even being signed up for marketing.
too intrusive
App needs touch id and a mobile number to work. Deleted app will only continue use with web browser now
Mrs
Great
Useless
Lucky to have 1 star.Login process to enter phone number for verification.No SMS sent after 5mins,click to resend & guess what NO CODE sent.Waste of my time,back to other competitors for quotes
Clear layout, free credit report every month
I absolutely love this app. The layout is really easy to use and simple to find your way around. It’s brilliant that I get my credit report completely free every single month. Everything is clear, no hassle at all, and works perfectly. I only wish they would add a dark mode option to make it easier on the eyes. Highly recommend!
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Too many e mails
Money super market send out too many e mails with their offers
Incorrect credit information held
It would be minus stars if I could. Incorrect information held by Transunion that affects credit scores provided by MoneySuperMarket. It is impossible to get credit agencies to validate the information and they blame the financial institutions. If you believed my credit report I have no credit history or electoral roll presence. I have voted in all elections for the last 40 years. Is it a problem between Transunion or MoneySuperMarket? I don’t know. What I do know is that Transunion generated reports are completely wrong. Consumers have no way to force companies to ensure they have the correct information.
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Can’t access my reward
I can’t access my rewards and the AI chat doesn’t help!
Lost reward
After receiving your message, I visited the site to convert this reward into a store voucher. At first, the status showed it was "processing", and stated I would receive a follow-up email once ready – however I have not received any further message to date.
When I checked again recently, the system now shows that I have already redeemed this reward today, which is not correct as I have not completed or confirmed any redemption action.
When I checked again recently, the system now shows that I have already redeemed this reward today, which is not correct as I have not completed or confirmed any redemption action.
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Useless
No verification code
Web Version Excellent
I’ve tried to install this app on several day’s and over a period of weeks….the results are “Opps, Something went wrong at our end, try again later “ Not worth my time use the web version at least it works.
Inaccessible update
I cannot use the app on my iPhone anymore as the update requires iOS 17 or above. Well that is not good and excludes lots of customers who do not a recent iPhone.
Personal Profile
Why would I want to continue being unemployed for more than 12 months, for more than 3 years, and to not develop my career and earn a respectable income as an annual salary without having to consider taking out additional insurance and having to best describe myself?
Annoying
I had to install the app just to get my reward voucher. Can’t even get it on the website. Now I’ve got my voucher I’ve uninstalled the app. Until next year.
Broken Promises From MoneySuperMarket
Morning MoneySuperMarket
I went online as a New Customer and Purchased Broadband and Car Insurance the Car Insurance was Due on The 23rd May 2026 In Which I Purchased From MoneySuperMarket then you are Meant to Receive a Gift Reward at £20.00 Pounds and Never Happened
Then In July 2026 I Purchased Broadband Fibre and TV Package From MoneySuperMarket then you are Meant to Receive a Gift Reward at £20.00 Pounds but Never Happened Again?
I have sent over 6 Emails to Customer Service Support at MoneySuperMarket and Now I am In The Process of Making An Complaint to them again online by Resolver I have not here so far from MoneySuperMarket Customer Service Support
It is just that they MoneySuperMarket Keeps Banging on about they give you Money Rewards When You Purchase a Product online From Money Super Market
I look forward to your response
Kind Regards
Mr D Fair
I went online as a New Customer and Purchased Broadband and Car Insurance the Car Insurance was Due on The 23rd May 2026 In Which I Purchased From MoneySuperMarket then you are Meant to Receive a Gift Reward at £20.00 Pounds and Never Happened
Then In July 2026 I Purchased Broadband Fibre and TV Package From MoneySuperMarket then you are Meant to Receive a Gift Reward at £20.00 Pounds but Never Happened Again?
I have sent over 6 Emails to Customer Service Support at MoneySuperMarket and Now I am In The Process of Making An Complaint to them again online by Resolver I have not here so far from MoneySuperMarket Customer Service Support
It is just that they MoneySuperMarket Keeps Banging on about they give you Money Rewards When You Purchase a Product online From Money Super Market
I look forward to your response
Kind Regards
Mr D Fair
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Credit score
When I go to do a credit score check it ask me to put details however when trying to put mobile it does not wok
Missing rewards after app reloaded.
Missing rewards after app reloaded. Tried three days to resolve.
Does not work
They advertised their savings with a prize draw. One has to access via the app. It doesn’t work.
Really misleading offer
I followed the instructions to deposit £100 to be in with a chance of EasyJet vouchers but the savings accounts have £1000 as a minimum-very misleading! And below my expectations.
Good Information
Very good, keeps me updated on where I can get the most out of money.
