Monta Charge User Reviews

Customer Experience

Positive experience28.1% of reviews
Neutral9.8% of reviews
Negative experience62.1% of reviews

~ Based on 256 written reviews from the US App Store.

What users say

Is Monta Charge Safe?

Monta Charge appears safe based on user ratings. AppsHunter Safety Score for Monta Charge is 89/100.

This assessment is based on 459 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.0% of ratings point to a safe experience
2.6% of ratings suggest some concerns
9.4% of ratings point to a risky experience

~ Based on 459 App Store ratings for Monta Charge.

Is Monta Charge Legit?

Monta Charge appears to be a legitimate app. AppsHunter Legitimacy Score for Monta Charge is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Got the job done

Worked in the end but needed help from the hotel. Far too many steps for what should be a simple process!

Ac charging is a rip off in uk

Dowloaded the app to use in leeds. 99p per kwh on a slow charger. Unreal. Massive rip off

Value for money

I cannot believe how good the charging is at the studio. Definitely good value for money. I charge my vehicle even if I’m only there for an hour. Definitely a great deal

Appalling Practice

Read the small print before users. Once your charge is complete an idle cost is applied of £1 per minute. (Not a typo - £1 per minute. Ultimately 1 hour of parking for £60)

Working great after figuring out how to set timer.

Using this app instead of glitching software of home charger. Setting delay time a bit awkward as I have a hand tremor and the clock icon is fiddly. Please have a normal start stop setup instead of faffy Mickey Mouse clock.

Don’t give them your money.

Terrible app, clunky and difficult to use. Ended up putting money into a “wallet” which couldn’t be used to pay for a charge, they stole a penny for nothing then refused to refund the lot back to my card. They held it for ransom and wanted my full bank details so I’ve now had to report them to my bank and start a chargeback. 0 stars if I could.
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App is to use

The app is easy to use but the site where the chargers are isn’t the best for WiFi when setting up. 4 of chargers not working so needed to check prior which we’re working. People
Leaving cars in the bays when fully charged not moving when complete.

Degree required

Not clear to use. Incorrect QR codes on chargers. You can upload credit but when you charge you still have to use bank card. Delay charging start, so if you have to leave car, and it does charge when it says it’s going to, it has been sat not charging. Never had issues with charging the way I have with Monta. Very frustrating and makes me reconsider getting a car that requires petrol or diesel again.
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Too many clicks

They changed all of the chargers in my office parking lot to this provider. I used to just have to click once for payment. Now I have to click so many times and make selections. It doesn’t sound like a big deal and it truly is a first world problem BUT they are missing out on revenue because sometimes if I don’t make all the right selections before the app times out I will be parked all day without realizing the charger was never activated. Also the $50 deposit is egregious so stupid.
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Charging from home

Great app - was fairly easy to set up at home - had it about 4 months ago and no major issues it’s lost connection only once but was easy to reconnect ,so far so good

Great app

Simple straightforward works great with
Apple Pay, no issues with the app, the chargers themselves can be less reliable.

Tiguan eHybrid

Tiguan can be a bit temperamental when connecting to a previously unused source but after a bit of plugging and unplugging of both ends of the cable it was happy. The charging process works well, both from battery and debit card perspective!

Dope app

Cool as hell helps me charge

Terrible

Wasted time attempting to connect to chargers , support was not very good

Confusing app

£40 pending on your account each time you charge. Wallet is a complete con where you add minimum £10 only to find that you need to pay an additional £6 for the privilege to use contactless card or fob. For some reason it doesn’t allow you to use this credit through the app I honestly despair with these apps.
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Ideal for Furnished Holiday Lets

The Monta app works seamlessly for us to allow guests access to an EV charger whilst paying for their use. 10/10 would recommend!

Eingeschränkt und unbrauchbar

Wollte bei Monta laden. Bzw. Bei E-Sprit. Erst hat das Laden ohne App nicht funktioniert. Es ist unnötig kompliziert gestaltet. Komisch, als ob unbedingt möchte, dass die App genutzt wird. Dann musst du rausfinden welche App. Eine E-Sprit App gibt es nicht. Habe herausgefunden das es diese hier ist. Anmelden, usw. Dann findest du heraus ups du kannst nur mit Apple Pay bezahlen. Hätte ich dann auch noch einrichten müssen. Noch ein Zahlungsdienst. Ne danke.

Zu kompliziert. Zu aufwendig. Da gehe ich lieber zu einer Konkurrenz die es einfacher und günstiger macht. Denn der Preis war auch deutlich zu gierig.
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Laden klappt nicht aber das Abbuchen

Ich habe 3 x versucht eine Ladesäule zu aktivieren mit dieser App mir wurden 50 Euro und 18 Euro und 18 Euro belastet ich bekam sofort einen Report NULL geladen Null Euro aber auf meine Rückbuchung warte ich seit Tagen sobald ich das Geld zurück bekomme habe werde ich diese unnütze App löschen

Lacking support

Find yourself a competitor and try to avoid Monta. In case of failure, support puts you in an AI loop. 0 stars.
4.5 stars? You must be kidding.

Monta sucks

This is the worst charging station and app I’ve ever encountered. Can never tell if my car is plugged in and never charges. Would leave negative stats if possible