Useless
Absolutely awful to try initiating payment. There is no quick method of payment. You have to create a Autel Charge account and DL the app. Then it doesn’t let you charge from the app; you login from a website QR code, but then it doesn’t recognize your login credentials with the app you just DL’d and logged into.
Then I created a new account using apple credentials. Failed to charge after putting in my credit card info. Tried a second time and it finally worked. This took 12 minutes to start charging. AVOID at all costs.
Then I created a new account using apple credentials. Failed to charge after putting in my credit card info. Tried a second time and it finally worked. This took 12 minutes to start charging. AVOID at all costs.
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Some aspects work well but there are a couple of obvious bugs
I just got the Autel lite wall charger and used the ios app. It works but there are a couple of bugs .
1. After you stop charging the widget and the Dynamic Island keep saying it’s connected and won’t close , even if you close the app and restart your phone .
2. You can’t delete any of your charge sessions in history - I put in the wrong tariff for the first charge (decimal place in wrong position) and now all my calculations are out.
1. After you stop charging the widget and the Dynamic Island keep saying it’s connected and won’t close , even if you close the app and restart your phone .
2. You can’t delete any of your charge sessions in history - I put in the wrong tariff for the first charge (decimal place in wrong position) and now all my calculations are out.
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Wifi capricieux
L’appli n’accède pas à la borne en wifi durant les sessions de charge. Recours au Bluetooth obligatoire.
L’arrêt de la charge peut provoquer un plantage (surtout via commande OCPP (stopremotecharge)
L’arrêt de la charge peut provoquer un plantage (surtout via commande OCPP (stopremotecharge)
Charging when not scheduled
So far I’ve been happy with this app. The developers have been responsive.
I have my schedule set to start charging at midnight. Before heading to bed (which was before midnight), I plugged in my charger. I was surprised to see that it started charging and this was the first time it has happened. I double checked the app to make sure my schedule was correct which it was. Not sure what happened there but I’ll see if it happens again the next time.
I have my schedule set to start charging at midnight. Before heading to bed (which was before midnight), I plugged in my charger. I was surprised to see that it started charging and this was the first time it has happened. I double checked the app to make sure my schedule was correct which it was. Not sure what happened there but I’ll see if it happens again the next time.
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Response from developer
We're sorry for the inconvenience. Please contact us at chargecloud@autel.com with your account ID so we can urgently investigate and resolve the notification issue.
Impossible de me connecter à mon compte sur l’application
Bonjour depuis la dernière à jour de IOS, j’ai été déconnecté de mon compte et depuis il m’est impossible de me reconnecter à mon compte! Quand j’entre mon numéro de téléphone rien ne se passe. C’est du grand n’importe quoi
