Monzo Bank User Reviews

Customer Experience

Positive experience69.9% of reviews
Neutral3.0% of reviews
Negative experience27.1% of reviews

~ Based on 1,862 written reviews from the US App Store.

What users say

Is Monzo Bank Safe?

Monzo Bank - Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Monzo Bank is 94/100.

This assessment is based on 5,654 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
1.4% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 5,654 App Store ratings for Monzo Bank.

Is Monzo Bank Legit?

Monzo Bank - Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Monzo Bank is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Its alright

I warn you do not get it if your looking for a card and your under 16 sure they do child cards but give you absolutely no freedom everything is just “ask your parent” like bro most of us using the app are not dumb 5 year olds we have common sense so atleast let us connect our cards to apple pay and also it took me and my dad a lot of time just to find the log in qr code JUST TO LET ME LOG IN like bro make the ui a bit more easier for people who aren’t chronically online and maybe dont know much about where to go and what that but apart from that if your a grown adult its a great app like otherwise i would give 5 stars but nope theres way too much false advertising about the child banking service
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Dr. Gurcan Avci

They could not change my address and could not use the application properly. Several times I sent email
Only generic solutions but useless

Money

I got the under 16 account and so does my brother but we can’t send money between us and we have to use a link or get our mum to do it please Monzo change this also make it so we can have multiple accounts



I love all the features but I can only receive £250 in 30 days and I can’t send money because my card gets declined but I have enough funds but my brother can send me money
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Great bank

Fabulous banking app. Easy to use and so helpful

Worst bank in my life

Worst bank in my life they froze my account coz I got sent money from a friend and they had a stupid name so they keeps saying not it a scam it’s a scam and then they closed my back account for like no reason

Amazing

I love monzo, the pots, how easy it was to transfer everything over , DDS etc.
Thanks for making banking fun.

Exilent Bank

I am using this bank last three years. i good experience easy payment method transfer and revived 🎉🥳🥳👌

Excellent app

Been enjoying using Monzo app. I strongly recommend it for anyone looking for a good place to bank

Multiple user.

I love it. I have personal. Joint and two business accounts. It truly is worth while.

Mr West

I love monzo, best bank ever😍🥰

Efficiency first class

Systems efficient

Monzo

Great

Best Bank Ever

Top of the pots!

Best Virtual Bank

I worked for Midland/HSBC for 26yrs and they were ground breaking with First Direct. Monzo now far exceeds this and are constantly evolving and looking for new ways to improve . I cannot recommend them enough except to say I no longer bank with HSBC

Great bank

Very happy. No issues

Best Service

Best service ever

Good

Good

Excellent banking

Great to have MonzoFlex and also the option to get pay the salary the day before after 4pm 😊

Monzo is sick

Love Monzo ever since I’ve switched… best bank ever to be with.

Top

The best bank I ever bank with.