Have been charged $228 twice - unable to cancel or refund
Please can support contact me. I’ve been charged twice and there’s no way to cancel as the app says I don’t have an associated user. Even though I have a receipt showing the email address! Can support please cancel and refund!!
Predatory Pricing
I cancelled in 2024. Was issued a credit. They did not cancel, charged me for an annual fee in 2025 which I missed due to a bad divorce and my managing a household and autistic child alone. Charged again. They don't even have my current CC, apparently they put "tokens" on your apple wallet account and can charge you even without updated billing, even without renewing billing or accounts. You just get a $400 charge for a product you haven't used in 3 years. Super hard to cancel and get proof, shameful for a company that promotes itself to ADHD people.
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The productivity cheat code
If you’re not using this app, you were simply wasting time. Period.
Great Software, Okay App
I’ll start this review focusing on the app. This app is not a standalone app and, as stated in the description, is only a supplementary tool alongside the web version. The app is a little clunky, but functional. I can’t assign tasks to projects or categories, but it’s a great way to quickly get notes, thoughts, events, tasks etc down so you don’t have to go to the browser every time. This is great for me, as I get distracted easily, which I will touch on below.
As for the software as a whole, I started using Motion in the web in 2025, but have really found great use of it in 2026 after being diagnosed with AuDHD. Unsurprisingly, didn’t pay attention to the tutorials and have mostly been setting things up through trial and error. It has been great with managing tasks inside notes, separating tertiary study, work, and personal tasks, and breaking down large assignments/work projects into small bite sized chunks and managing it around breaks and meetings. It has been a lifesaver for me and has improved my efficiency, reduced mental load, and helped support me through executive disfunction.
In AUD the software is about $500 a year. Many will think it’s too expensive and generally I agree, but for me it has been worth it. Not for everyone, and a 1 week trial is unfortunately too short of a time to really see if this software is for you.
As for the software as a whole, I started using Motion in the web in 2025, but have really found great use of it in 2026 after being diagnosed with AuDHD. Unsurprisingly, didn’t pay attention to the tutorials and have mostly been setting things up through trial and error. It has been great with managing tasks inside notes, separating tertiary study, work, and personal tasks, and breaking down large assignments/work projects into small bite sized chunks and managing it around breaks and meetings. It has been a lifesaver for me and has improved my efficiency, reduced mental load, and helped support me through executive disfunction.
In AUD the software is about $500 a year. Many will think it’s too expensive and generally I agree, but for me it has been worth it. Not for everyone, and a 1 week trial is unfortunately too short of a time to really see if this software is for you.
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Cancelation of account issues
I had canceled my account in 2025 July and yet I still get charged a year later and support team tells me that I have no record of an active account that only a email is listed on the account. I advise anyone not to link any credit cards or payment methods they charge they even after you have canceled your services etc I would not recommend using this app very poor outcome on my experience
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