Doesn’t work!
Won’t send a code to my phone.
Won’t send me code
Hi Josh and Katie, I really want to get started with this app but everytime I’ve put in my phone number and it’s says it’ll send me a code but it never does. Can you please tell me how to fix that?
Horrible
Customer support is horrible. I’ve been trying to contact the company for over 3 months now because I’m not able to log in on the website and all I get is an automated response that is not helping me. Would really appreciate a real person to communicate with in order to workout the issues I’m having. I can’t even cancel my subscription because I can’t log in. I’ve become very frustrated and have been a supporter of Josh and Katie for over 5 years now.
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Efficient and effective
I love this app, it helped me build core strength so the workouts are effective
Have tried to cancel my subscription for 6 months
I tried this app for a few weeks and I decided to cancel. Got kicked out of the app, and the customer service email does not have any responses over the past 4 emails I’ve sent. Do yourself a favor and do not subscribe!
App not working
I have tried logging into the app multiple times and I can’t get past the “I’m not a robot” screen. It keeps saying something went wrong. I’ve contacted customer service multiple times and no response. Not sure what to do at this point, but very disappointed. I loved the app!
No code
Every time I enter my phone number for the code it’ll never come. I’ve been stuck all day trying to get in the app 😞 Love Josh and Katie and want to support their work . I think the app doesn’t like me
Enrollment screen is buggy
The app might be useful, but when I attempt to input my profile info, it hangs. All input fields scroll up and I get a blank screen with no ability to enter DOB or to touch Next.
Absolutely Love!!
I absolutely love this app. I love how they set it up. However, I personally wish they would show a preview of what the next exercise is during the rest period. Another thing I’m disappointed on is I paid for the yearly subscription on the website because it was cheaper at the time. The app was working just fine for about 4-5 weeks and all of a sudden it’s not working. it’s telling me to resubscribe even though when I go to the website, it shows that I am a part of the yearly subscription. I did reach out to customer service so hopefully someone will reach back out to me because it’s a little frustrating. Other than that there’s no further complaints about that. I absolutely love Katie & Josh. I’ve been watching Katie since before Josh but I love the content they bring and constant encouragement, they give to people that look up to them.
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Heads up
Hey josh and Katie wondering if you can add a email option instead of phone number personally I don’t have a phone number but I would love to youse the app in the future💜💗💗💗💗💗💜💜💜💜
Awful customer service
Sent an email to customer service (don’t offer a phone number) and they told me that my problem with the app can’t be resolved. Didn’t help whatsoever. Emailed them a couple days ago and still not response. App has bugs and hard to manage. Will never be purchasing again.
LoVe!!
I LOVE this app! I’ve been working out for a long time and these workouts and these programs are legit!! One thing I wish was different was I wish it allowed me to be in more than one program at once, maybe I’m not using the app right but my reason for that is… I like to throw extra Ab workouts into my fitness regimen, and I can’t do that without starting a whole new program even if it’s just for the one workout.. like the 6min abs… but when I do that I lose all the progress on my previous program.
Other than that this app is PeRfEcT!!!
Other than that this app is PeRfEcT!!!
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I love it
I think this app is great. I don’t feel like I’m doing my workouts alone since Katie and Josh’s avatars are there with me. I just wish the app would connect with FitBit. I don’t have an Apple Watch so none of my steps or heart rate or anything else gets logged because of it. Other than that, it’s a great app and everyone should try it out.
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Best app ever
Thanks josh and Katie for making workouts so fun
LOVE - hoping for additions
I love this app. I'm shy going to the gym and this app is very helpful. Thank you Josh & Katie!!!
I am hoping to see a few things with this app:
- Be able to have more than 1 program on the go
- Not HAVE to use the calendar to mark off workouts and be able to mark them off on your own, as you go as my schedule is not as flexible and I find it inconvenient to change every day once I choose a program
Overall I love it :)
I am hoping to see a few things with this app:
- Be able to have more than 1 program on the go
- Not HAVE to use the calendar to mark off workouts and be able to mark them off on your own, as you go as my schedule is not as flexible and I find it inconvenient to change every day once I choose a program
Overall I love it :)
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MOVE as far away as possible from this app!!
Listen, if you’re spending your hard earned money on these workouts / this app, then you today is the day you stop! I’ve had better workouts in middle school gym class.
The workouts on this app are just like the people who run it. TRASH.
The workouts on this app are just like the people who run it. TRASH.
Terrible
Wish I could give this app 0 stars.
Music
I enjoy the app, I just wish my music could play in the background. I’ve never had to work out silent before
I can’t afford 14 dollars a month
The whole premise of the app is to teach you how to work out but you can’t learn workouts without paying for them. The only thing you can do it set goals (drink water, swim, run, walk.)
It took two days for the app to actually load.
I love jatie but I was very disappointed in this app.
It took two days for the app to actually load.
I love jatie but I was very disappointed in this app.
Lied about free trial
I was suppose to get a free trial. Got charged the next day. Emailed they never replied
