Service
I liked how my order was prepared, it was delivered on the estimated time, everything was perfect!šā¤ļøšš¼Thank you
Very nice
Friendly and fast
Re- order was received correctly yet the 1st dololo!
How is this normal? I ordered and did not receive my order. The driver was 3 houses away from my house, with reason that the they check the pinned location and deliver where the stop will be however my second order was delivered at the very same address.
I trie meeting the delivery spot half way but all they can said is processes. Iām so disappointed in the manner in which it was handled. I have never complained and I guess thereās always a first time for everything but thisā¦Absolutely pathetic and ridiculousā¦. Especially for a manager. It almost felt like they wanted to prove a point
I trie meeting the delivery spot half way but all they can said is processes. Iām so disappointed in the manner in which it was handled. I have never complained and I guess thereās always a first time for everything but thisā¦Absolutely pathetic and ridiculousā¦. Especially for a manager. It almost felt like they wanted to prove a point
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First Experience
Amazing service
Some of these drivers are disrespectul
This app needs an option where I get to choose who my delivery driver is. Because tell me why I had to explain myself to a guy who was telling me a 10% tip was a waste of his time and petrol, having to go as far as to tell me which restaurant I should be ordering From because itās convenient for him. Just now I wanted to place an order but I remembered I might end up with a scolding simply because my order doesnāt live up to the drivers expectations, hence Iām now writing this review. itās the bloody disrespect honestly, and the fact that I couldnāt give a driver rating on the app directly. Itās really not a stretch to have these options on the app. Imagine having to now drive to a restaurant because youāre trying to avoid the embarrassment of being insulted by a random stranger for giving them your money š®āšØ id appreciate it if you guys can get back to me so i can log an official complaint and have this person removed from delivering to me. He can deliver to other people, just not me.
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Great service
Iāve never had a problem with any of my orders, their drivers are friendly too.
Hopeless for tourists
On a three week holiday in South Africa, wanted to use the app for a meal but without a South African number to register then you canāt use the app. I spoke to support but they couldnāt help me at all.
Ms
Perfectly well the guy who delivered my food was friendly as well
MrD review
Very reliable..quick and easy
Bolognese That Truly Tasted Like Home
Nonnasā Bolognese was absolutely AMAZBALLZ. I am genuinely flabbergasted by how delicious it was. This wasnāt just good food, it tasted like real home-cooked comfort, made with heart and soul.
It honestly took me back to the Bolognese my sister used to make when I was at home, and that kind of feeling is rare to experience with delivered food. The flavours were rich, perfectly balanced, and incredibly satisfying. What impressed me even more was that the food arrived piping hot, which truly shocked me and shows the care taken from preparation to delivery.
If the food, and the manner in which it was delivered , was this exceptional, I honestly canāt imagine how incredible the atmosphere must be at the actual restaurant. Nonnas is truly in a league of their own.
I will without a doubt be ordering again. Thank you for reminding me what exceptional food and service really mean š„°š
It honestly took me back to the Bolognese my sister used to make when I was at home, and that kind of feeling is rare to experience with delivered food. The flavours were rich, perfectly balanced, and incredibly satisfying. What impressed me even more was that the food arrived piping hot, which truly shocked me and shows the care taken from preparation to delivery.
If the food, and the manner in which it was delivered , was this exceptional, I honestly canāt imagine how incredible the atmosphere must be at the actual restaurant. Nonnas is truly in a league of their own.
I will without a doubt be ordering again. Thank you for reminding me what exceptional food and service really mean š„°š
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Good Service
Delivery was on time and the packing of the food was on point, thank you Mr D
Delivery
Amazing record time for delivery at 15minutes
Top notch app and service
This is pretty much all I use nowadays for my fast food deliveries and they almost never disappoint
I love Mr D
My orders always come on time and the drivers are very friendly.
Misleading Delivery Times & Poor Service from Pick n Pay on Mr D
Iām extremely disappointed with the experience of ordering Pick n Pay groceries through the Mr D app. During the shopping process, a delivery time is shown ā but as soon as the order is paid, that time mysteriously changes when you check the tracking (āThe store is on itā).
This feels like false advertising. Itās frustrating and misleading. Even worse, there have been multiple instances where the store fails to deliver at all. No updates, no support, just wasted time and money.
Itās shocking that a platform like Takealot continues to support such unreliable service through Mr D. Until this is fixed, I canāt recommend using the app for grocery orders ā especially not with Pick n Pay.
This feels like false advertising. Itās frustrating and misleading. Even worse, there have been multiple instances where the store fails to deliver at all. No updates, no support, just wasted time and money.
Itās shocking that a platform like Takealot continues to support such unreliable service through Mr D. Until this is fixed, I canāt recommend using the app for grocery orders ā especially not with Pick n Pay.
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Underperforms vs competition
Although generally good Mr D is CONSISTENTLY poor at communicating order notes too vendors. Far too often oneās changes or special requirements are ignored. Also no option for direct delivery. Too often bundled with other peoples orders and food arrives cold. If we are paying R20 extra for delivery we expect the food to arrive fairly warm.
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Redo Order
My favourite delivery app by far. Friendly drivers fast delivery itās an all round good experience for me.
I would just love the option to redo an order by going to āpast ordersā and selecting a order receipt that then adds the past ordersā items into my cart.
This would make things easier if you already know what you like from a specific restaurant. Iām pretty sure some of your competitors have this exact option so it might be wise to add this function as well.
I would just love the option to redo an order by going to āpast ordersā and selecting a order receipt that then adds the past ordersā items into my cart.
This would make things easier if you already know what you like from a specific restaurant. Iām pretty sure some of your competitors have this exact option so it might be wise to add this function as well.
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Payment method
Most of the times I use āWiCodeā to pay but that option is often not available and I donāt know why , it has specific days where it miraculously just become available. But to other people itās alwa available and there
I love this app and service!
So professional, so fast, such lovely drivers and a great selection of restaurants. Remember folks, TIP YOUR DRIVERS WELL š¤©
Fantastic
MrD never disappoints
