Terrible UI design that can cause actual vehicle damage
The remote tailgate button is positioned exactly where your thumb naturally lands when opening the app, making accidental activation extremely easy.
This happened to me today. My BMW X5’s tailgate opened inside my garage without me realizing it. When I subsequently tried to open the garage door, it collided with the tailgate, causing paint damage to my nearly new vehicle.
Other BMW owners have reported similar accidental tailgate activations, yet this design flaw remains unaddressed.
Why does an action that physically opens a large powered tailgate execute without a confirmation prompt? A simple “Are you sure you want to open the tailgate?” confirmation would prevent situations like this.
BMW needs to redesign the button placement and require confirmation before executing potentially damaging remote commands. This is not a minor inconvenience. It’s a serious UX design failure with real financial consequences for owners.
This happened to me today. My BMW X5’s tailgate opened inside my garage without me realizing it. When I subsequently tried to open the garage door, it collided with the tailgate, causing paint damage to my nearly new vehicle.
Other BMW owners have reported similar accidental tailgate activations, yet this design flaw remains unaddressed.
Why does an action that physically opens a large powered tailgate execute without a confirmation prompt? A simple “Are you sure you want to open the tailgate?” confirmation would prevent situations like this.
BMW needs to redesign the button placement and require confirmation before executing potentially damaging remote commands. This is not a minor inconvenience. It’s a serious UX design failure with real financial consequences for owners.
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NNick-Accur
Unfortunately No Other Keyless Option for my BMW
Given the expense of my BMW, I would expect the MyBMW app to be more intuitive and less cluttered with meaningless choices for everyday driving/usage.
Having individual boxes for data with multiple choice boxes within each makes for a lot of wasted screen space requiring multiple swipes on the main screen to get to what I quickly wanted.
An example is my iX3 EV is not going to be tied to the dealership for maintenance like it’s ICE sisters so having dealership info on the homepage is useless clutter.
The app allows you to open but NOT close the trunk. (It also shows windows being open but doesn’t allow remote closures.)
Keyless access should include automatic closing any windows and/or trunk left open to secure the vehicle apon exit.
Adding additional drivers isn’t as straightforward as implied.
Unfortunately there isn’t any alternative recognized & authorized by BMW.
They could learn alot about end user simplicity and functionality from Tesla.
Having individual boxes for data with multiple choice boxes within each makes for a lot of wasted screen space requiring multiple swipes on the main screen to get to what I quickly wanted.
An example is my iX3 EV is not going to be tied to the dealership for maintenance like it’s ICE sisters so having dealership info on the homepage is useless clutter.
The app allows you to open but NOT close the trunk. (It also shows windows being open but doesn’t allow remote closures.)
Keyless access should include automatic closing any windows and/or trunk left open to secure the vehicle apon exit.
Adding additional drivers isn’t as straightforward as implied.
Unfortunately there isn’t any alternative recognized & authorized by BMW.
They could learn alot about end user simplicity and functionality from Tesla.
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JJamesKoca
Remote start status
Has not been starting my car for 2 weeks
I’ve deleted and reinstalled the app 4 times in 2025
You should put engine status in the
All status area
App status
Does not always show if the car is running
Does not show current engine on or off status
I’ve deleted and reinstalled the app 4 times in 2025
You should put engine status in the
All status area
App status
Does not always show if the car is running
Does not show current engine on or off status
Pphillip9
Love my BMW, but….
Shell Recharge does not work. Credit card payment page has a bug
Also, could we just have a simple BMW logo for Watch Complication instead of “My BMW”?
Thanks
Also, could we just have a simple BMW logo for Watch Complication instead of “My BMW”?
Thanks
Ii941
Response from developer
Hi! Thank you for your feedback! With version 2.7.0 of the My BMW App, the status and range of your BMW is now also available on your Apple Watch. We are continuously working on providing further functions of the My BMW App for your Apple Watch in future releases of the My BMW App. Please note: The My BMW App must be installed on your iPhone and you need an Apple Watch Series 3 or later with watchOS 8 or later. – My BMW App Support Team
iPhone Duo support
I been enjoying using this app for years now, hope this app can support iPhone Duo form factor soon!
Wwhateverkai
