My BMW Reviews: Is It Legit?

Customer Experience

Positive experience68.6% of reviews
Neutral7.9% of reviews
Negative experience23.6% of reviews

~ Based on 2,208 written reviews from the US App Store.

What users say about My BMW

Is My BMW Safe?

My BMW appears safe based on user ratings. AppsHunter Safety Score for My BMW is 97/100.

This assessment is based on 500,965 user ratings, with an App Store average of 4.8/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 500,955 App Store ratings for My BMW.

Is My BMW Legit?

My BMW appears to be a legitimate app. AppsHunter Legitimacy Score for My BMW is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love my BMW, but….

Could we just have a simple BMW logo for Watch Complication instead of “My BMW”? Thanks

No iPhone Duo Support

This app has not been updated for iPhone Duo and looks terrible on this device. Please update as soon as possible

Michelle S

Use to be a good app. Still trying to understand what happen to 3D remote view of my car. This option is no longer working. Please put it back. This was one of the best things about this app.

The Best!

I simply love this app. It’s very easy to navigate and use. I love how it shows my actual car and all of the features/information about my vehicle. A must have for me!

Trip planning with charging stops has significant lack of available electrify America charging stati

Many of the Electrify America charging stations are not recognized by the My BMW trip planning system. Instead the BMW app sends you to other randoms stations. It’s a very frustrating process to plan a trip on the BMW app!

spam notifications

no toggle to disable marketing notifications

2026-06-23: still doing it
2026-07-06: still doing it
2026-07-09: still doing it
2026-07-28: still doing it
2026-09-14: still doing it
2026-10-13: still doing it
2026-10-20: still doing it

Mini Cooper

Good job for the mini Cooper team

Assembly questionable

Have a BMW on order and the app is supposed to track the vehicle through the order, build and shipping process. So far it is not very informative as you try and track your car. Car has been in quality control for 3 weeks now. Not sure if there is a problem with the car or the app.
Hopefully it is more useful when I have the car and using it for operational activities.
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Car/App Glitchy

Brand new X3 glitches all the time and your financial services portion of the app doesn’t work. No excuses for what you make.

Service Due and 3D Remote View not working.

On my 2018, the Service due mileage is not the same as shown in the vehicle. So they’re not communicating. Car says I need oil service, the App says it’s not due for 10k mi!
3D Remote View option is suddenly
missing on the app….

Is the operation of the App not tested prior to releasing the update?
Why would features be removed even though I’m still paying the annual subscription fee?

Please fix or revert to a prior version of the app when everything was working.
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Great except charging options

Love our bmw! The only complaint is the app charging options. It needs to be more flexible with days and time of day options. And we can’t stop and start charging without unplugging the charging cable. Then plugging it back in. Look at the Tesla charging capabilities and copy them!

1 step forward, 2 Steps back

The app and software experience was really good initially. With every new software update, the car and app is more and more unreliable. I cannot use any of the connected features as the car internet is inconsistent at best. For an EV, this is extremely important as I need to know what chargers are nearby. This has been a painful experience.
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spam notifications

no toggle to disable marketing notifications

2026-06-23: still doing it
2026-07-06: still doing it
2026-07-09: still doing it
2026-07-28: still doing it
2026-09-14: still doing it
2026-10-13: still doing it

Can’t add my car with production number only vin.

Would be nice to be able to add my incoming vehicle by using the production number instead of just the vin.

Broke the range feature

The latest update broke the total range feature. Only the electric range shows. Please return the selection tool in that feature.

BMW x5 2023

BMW USA, why doesn’t the My BMW app send security notifications when a vehicle remains unlocked or a window is left open? My 2023 X5 has repeatedly failed to lock automatically when I walk away, sometimes remaining unlocked overnight. A customizable notification after 10–30 minutes would be incredibly useful. Apple CarPlay also frequently disconnects when two phones are paired.

These are basic features owners expect from a premium brand. Please forward this feedback to your software development team!
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Excellent with one strange limitation

I love this app and compared to a lot of the cars in the market this is A-tier. I wish they would allow live activities for changing on iDrive 8.0 vehicles as this limitation makes no sense to me since we already have live charging readout. Food for thought BMW…

Hate the Stupid Ads

Stop with the ad notifications. I’m not interested in the iX4 at all.

The only notifications I want are about my car.

Or, let me know if you bring back the split tailgate for the new X5s.

That’s it: my car-related stuff and X5 split tailgate comes back notifications.

Great App with a few clutches

The app is great overall! Would love to use the added license plate feature. It’s just if your license plate ends with a number, it won’t let you confirm the license plate.

Great App

The app performs well and has great uptime. It allows me to easily configure the most important features for my BMW. I am very pleased with my BMW and this app!