My BMW User Reviews

Customer Experience

Positive experience67.9% of reviews
Neutral7.9% of reviews
Negative experience24.2% of reviews

~ Based on 1,920 written reviews from the US App Store.

What users say

Is My BMW Safe?

My BMW appears safe based on user ratings. AppsHunter Safety Score for My BMW is 98/100.

This assessment is based on 481,227 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.4% of ratings point to a safe experience
1.4% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 481,227 App Store ratings for My BMW.

Is My BMW Legit?

My BMW appears to be a legitimate app. AppsHunter Legitimacy Score for My BMW is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

BMW puts ads in your car

I paid for my car. Don’t spam me with banner ads.

Great when it works

Over the past 4-6 months after updating to the latest BMW software at the dealer, I have not been able to use the remote services at all. I've tried contacting support but the response time is longer than adequate. Hopefully they fix their servers soon, unless they're deciding to leave the f-series generation in the dust.
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Pop up notifications

App works perfect and has so many features. Can we get pop up notifications from the app eg. When car/windows are not locked…

App freezes

Climate control in app consistently freezes. Link to get support doesn’t work.

Advertising *inside* my car

Remember two years ago when BMW said they would never use the inside of your car as an Advertising Space? Well these people are the worst. Now there’s a movie ad inside my car. BMW can never again be seen as a luxury vehicle… they are nothing more the first ride of so many disheveled subprime mortgage brokers. An aspirational half-step out of the gutter, while the hack marketing team claws you back down with paywalled features and dangerous in-car on screen ads. What a waste of a good brand.
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Always Networking Error

It is so poor. Login issues but more importantly charging station finding feature is never available. Always internet connection error!

Does not work.

App doesn’t work with my 2015 X5.

Feature Request: Manual Transmission Remote Start via EPB / Reservation Mode

App is great! Would love to see native Remote Start support added for manual transmission vehicles in the app. The software architecture could easily utilize an app-validated Exit Sequence/Reservation Mode—requiring EPB engagement, neutral position check, and door-lock validation to arm the feature. If any door opens post-lock, the ready-state disarms. The hardware (EPB, clutch/start switches, connected sensors) is already in place; bringing the safety logic into the ConnectedDrive software would be a game-changer for manual owners!
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Good app

Good

MyBMW

I get directed to update the app but my iPhone can’t be updated because it can’t be updated with the necessary IOS version. But I can’t dismiss the MyBMW update which means I can’t continue using the version of MyBMW app on my iPhone.

Update

Great car

spam notifications

no toggle to disable marketing notifications

2026-06-23: still doing it
2026-07-06: still doing it
2026-07-09: still doing it
2026-07-28: still doing it

Tatiane

Sullivan

x6

good

B

M

App

Love the BMW FREE app

Worst car app

false alarm all the time for many years. X2 no AM/FM radio.

Hugging

Hhg

ORON

T

Decent app lacking one critical feature

The My BMW app is adequate as far as it goes, but it lacks any facility for providing feedback to the manufacturer about the vehicle.

Primarily it seems designed to scrape data from the end user, like most apps.