My BMW User Reviews

What users say

Top reviews

Review

It’s pretty good not great.

Owner

Best one

Works great

I haven’t had any issues with the app as it always comes in extremely convenient. Remote start, mileage, checking if doors are locked or unlocking them and seeing where my car is in a large parking lot are all great features. Ive noticed CarPlay connection tends to stop working well when there’s an iPhone update coming
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QUINTESSENTIAL

SUPERLATIVELY SERVICE

Remote Camera Not Working 16July2026

As of the most current iteration of the app (16July2026), the Remote Camera feature repeatedly times out after an interminable amount of time with a generic message stating there was a problem…Prior to this current app version I never had this issue. It’s not a reception issue with my WiFi/ Cellular signals either, btw.
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Failure

Third recent bmw with this app. None ever work well. Remote start fails 75% of the time. Dealer makes endless excuses. Weak app for a great car.

Now they took out financial services too? Terrible app

Ms

Good app

Excellent

Tres bon

Mr

Mr

Jpretto23

Jpretto23

Horrible after the new update

The climate control feature doesn’t send the message to my car anymore. It tells me my car is always unlocked and the fuel reading isn’t accurate anymore.

Spam notifications

There is no way to turn off marketing notifications in the app. If you want to receive notifications regarding vehicle charging status or confirmation notifications when remotely locking doors you have to have notifications enabled which means you will also spammed with offers from BMW. I expect better than this from a premium brand.
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My BMW can’t complete purchase order

Spent an hour trying to complete extension order of BMW connected service. Keep returning system error on this Mobile App. I am on iPhone 15 pro. Please check.

Absolute Greatness

Blessed to have it as a tool and be apart of the BMW Family
Grateful for access to multi-features and options

😡

The same thing happened to me. I can't access the app, and whenever I call, they don't know what's wrong. It was so much easier for me to make payments through that app instead of calling every time. Now I can't even use my ID; I can't do anything in the app because it won't let me log in.

Vivi

Vivi

No title

First of all it start by saying why do you want me to write a review when I’m not sure what you’re asking me to write a review on if you ask me my review on at this point I’m trying to get into my car and I can’t get into my car. I have my phone in my hand. My key is nowhere to be found. I just got out of my car and I can’t get into my car. Give you five stars because I thought my car is connected to my phone which I have in my hand and I can’t get into my car with my phone in my hand so it’s not working at this point. It’s not working so I won’t give you a five star.
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spam notifications

no toggle to disable marketing notifications

2026-06-23: still doing it
2026-07-06: still doing it
2026-07-09: still doing it

Clayton

Perfect ,

Windows and Sunroof

This is very disappointing. I’m away in another city for work and left my car at the airport. I discovered through the app that one of my windows is open, yet there is no way to close it remotely. For a premium brand like BMW, this feature should already exist. Please add remote window and sunroof closing as soon as possible.
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