Unauthorized Auto-Withdrawls
This app, although well organized with a large variety of calisthenic exercises, engages in SERIOUSLY FALSE advertising.
I had initially signed up for the 30 day free trial- understanding that once the trial is over I’d be given the option for paid membership. NO CONSENT for AUTO WITHDRAWLS OR A PAID MEMBERSHIP WAS SOUGHT.
This is unethical and,quite frankly, a cheap attempt at greed. I strongly demand a complete refund for the past year.
Thank you
I had initially signed up for the 30 day free trial- understanding that once the trial is over I’d be given the option for paid membership. NO CONSENT for AUTO WITHDRAWLS OR A PAID MEMBERSHIP WAS SOUGHT.
This is unethical and,quite frankly, a cheap attempt at greed. I strongly demand a complete refund for the past year.
Thank you
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First work out
Very relaxing. Felt good to stretch out the muscles
Love this app
I had a problem with it being too hard with some injuries I had and Oscar Gibson from the support team got my program fixed just for me. I love the instructors and the challenges.
Update on Support - BEWARE!!!!
Update (8/21/26) - With the issues I had accessing the account in February, I cancelled my subscription and received an email on 2/15/2026 stating my account had been cancelled but due to the issues I experienced Lasta was extending my access to the app. Then, on July 31, 2026, Lasta took $55.82 for renewal and refused to return due to their “no refund policy”! Since they shouldn’t have taken it to begin with it shouldn’t be considered a refund!!!! My account had already been cancelled for 5 months!!!!
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Great customer service
Lily Cole promptly replied to my email which I very much appreciated. She clearly and concisely addressed my issue and resolved my problem. Because I was unable to use the program when I first enrolled, Lily provided me extra time to be able to use it. Lily’s customer service was great! She sets a high bar!
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