Fake
Fake app
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Worst brands
I had a terrible experience with their brand support. I ordered the Cabarnet Kiss lip liner but received Mocha Magic instead. When I contacted customer support, they asked for the invoice, packaging, and product photos. Despite sending them the invoice from my Glamm account, clearly showing the Cabarnet Kiss shade, they denied sending the wrong product and claimed they had sent what I ordered without even looking at my attachment. After resending the screenshot, they offered me a coupon that doesn’t apply to any products on their site. Now, I'm stuck with a shade that doesn't suit my brown skin.
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Worst experience!!! Waste of time and money !!
Worst app when it comes to experience !!! There’s no way we can seek help, there’s just a chat box which gives us automated answers!!! I placed a paid order on 9th November and still to date haven’t received the order !! Unlike any other app like Nykaa or Sugar, I didn’t get any call from the delivery person to date but just an useless message to provide OTP on delivery!!
I can’t even complain about it to somebody as their help and support is just a joke !!! Lost my money , hopefully somebody reads this before using this platform !!!
I can’t even complain about it to somebody as their help and support is just a joke !!! Lost my money , hopefully somebody reads this before using this platform !!!
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Pathetic app
Some work is really needed to learn how to run an app. Its really frustating that i have ordered some items which was showing processing…., not confirmed, i ordered it multiple times not knowing order is already placed, neither app nor site is showing my order items except my email which i found out later. Cant see how many times i have ordered the same items, app is denying my sign in request. It says access denied when i try to help and support? What am i suppose to do now??What the hell is wrong with this app, never ever using this platform again, its Sick!!!!!
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