myVW User Reviews

myVW
myVW
Volkswagen of America Inc.

Customer Experience

Positive experience24.5% of reviews
Neutral13.7% of reviews
Negative experience61.8% of reviews

~ Based on 1,781 written reviews from the US App Store.

What users say

Is myVW Safe?

myVW appears safe based on user ratings. AppsHunter Safety Score for myVW is 94/100.

This assessment is based on 293,763 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.2% of ratings point to a safe experience
2.5% of ratings suggest some concerns
5.3% of ratings point to a risky experience

~ Based on 293,763 App Store ratings for myVW.

Is myVW Legit?

myVW appears to be a legitimate app. AppsHunter Legitimacy Score for myVW is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

What do you expect? It’s a VW

I’m not sure if it’s the app or the car but it consistently shows locked and unlocked at random back-and-forth. It often shows that the door is open. In every case that we’ve checked it, the doors are indeed locked and the door is in fact closed. What the hell is wrong with this thing?

Doesn’t work consistently

Brand new car and the app rarely works.

Fix authentication!

Getting auto logged out and trying to reconnect unexpectedly with low data is a downright horrid experience!

Great tool

Easy way to make sure your doors are locked. And if they are not, you can lock them through the app.

Minimal Functionality

The App is slow to update, often not updating vehicle status for hours, requires frequent logins each week, has limited functionality compared to other EV Apps (can only lock/unlock and turn on HVAC but not change heated seats, open and close windows, etc. ). Otherwise it is easy to use.

It’s an aweful slow app

Only useful feature is the remote AC but even that is slow and doesn’t always work. 8/10 time I’m already at my car before the AC kicks off. You can’t lock doors or anything.

Big Brother

Don’t like the fact, the big brother is watching everything you do… There are some conveniences to having this out starting on a hot day, but don’t like the fact that Track by driving

This app is literally the worst

This app is so high maintenance. I constantly have to uninstall and install again. This app is so basic. The Ford app allows you to set alarms for vehicle start. I have a 2026 and not even capable of that. Along with the app not working on a regular basis the remote start doesn’t even work consistently. If I knew it would be this much of a hassle I would have considered another vehicle.
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Unreliable

This app is unreliable unpredictable it disconnects randomly, the communication between it and the vehicle is unreliable. When it’s connected it operates an accurately.

Buggy app

Vehicle coverages page doesn’t open for the last 3 weeks. Remote start works in 50% of the cases even in locations with good coverage

Seems

I’m tired of having to re register each and every time I log in.

Climate control not working!

Got the latest update and it worked great for a few days - love the climate control clock!

But now I can't even click the climate control button to turn it on! Please fix it VW - it's going to be 100+ later this week!

Blessings

The best service at the fingertips.

New to the VW family 🤓

I am loving the 2024 VW Taos SE 4M, my new toy offers comfortable drive, great mileage 🔥
Can’t wait to switch to the Atlas Cross Sport

Great app

♥️

Location Accuracy

This app is not working properly, like given an accurate location of the vehicle!

J

Great app

I love this App

I love that I can lock my car from anywhere or check and see if it’s lock. I can also remote start. The winter I coming. No more cold cars

Stability

Love the access and convenience of the app. Sometimes the remote controls don’t work. I’m sure this is also a function of cell service stability but it needs to be improved

Could be improved on.

It's a great app, but a couple of features I'd like to see added are the following:

1) Having widgets for both the phone and the watch. I think it'll be a great addition. Because it'll be right at your fingertips. Without needing to go into the app.

2) Being able to control the Climate Control. As the seasons change, so does the outside temp, which affects how the car feels inside too, so you’ll want to adjust it manually every time you get in. Being able to control heated seats and temperature from the app once remote start is activated, without needing to go out to the car, would be a huge improvement.
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