MyZio User Reviews

Customer Experience

Positive experience54.7% of reviews
Neutral13.6% of reviews
Negative experience31.7% of reviews

~ Based on 382 written reviews from the US App Store.

What users say

Is MyZio Safe?

MyZio appears safe based on user ratings. AppsHunter Safety Score for MyZio is 96/100.

This assessment is based on 63,012 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
3.2% of ratings suggest some concerns
2.2% of ratings point to a risky experience

~ Based on 63,012 App Store ratings for MyZio.

Is MyZio Legit?

MyZio appears to be a legitimate app. AppsHunter Legitimacy Score for MyZio is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Adhering

The first two events (August 13 & August 15) were because I got sweaty in my activities and the monitor fell off. I called for the first one and pressed the button as directed. The second time I put it back on, didn’t bother calling, and secured the wings with medical tape.
The itching from the whole thing is often exasperating and the worst part of the process. Otherwise, the concept and compactness is very commendable.
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Connection

Kept getting message could not find server. Had to download and uninstall 3 times

Applying monitor

Really simple and good instructions. I really appreciated the video.

MyZio fell off!

MyZio fell off on Day 3! I followed instructions to put it back on so we will see how it goes. It fell off multiple times.

I have yet to hear a report from my Zio to know if it worked as the doctors had wanted.

Notes

I love you, and it would be helpful if you could write notes in there, especially under the other selection option.

Too restrictive

The monitor itself was great but the app was way too limiting in what could be logged. This forced me to keep my own set of notes and manually enter everything in the log book in addition to the app. Allowing comments in the “other” fields or simply adding a note field to every entry in the app would solve this problem. Users would also be able to refer back to the app when meeting with their cardiologist for a more detailed accounting of events and not have to keep their own log of events.
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App appreciation

Love that I can keep track of heart rate 86
Feeling a bit of pressure

Great Technology!

The difference between this monitor and my previous are orders of magnitude!! Don’t use any old 18th century junk. You can’t even tell it is on!

App isn’t working

This app does not work. I keep getting error messages to try again later. That is not helpful.

No symptoms

Asked me to record my “symptoms”. There were NONE! No place to record “none”. Zero. Zilch. Nada. Blank.

Set up issues

The initial set up for the first application was convoluted and difficult. It took over an hour and a half and we had to get the helpdesk support it had to be escalated and finally it was a resolved. I had to order a second application and the same exact situation happened with the set up I find this very frustrating and unnecessary for something that should be very simple and straightforward to implement
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App good, zio patch…

The zio patch just won’t stick to me, and I have not been exercising like I would normally. So I really don’t think it is reading anything as have had to reattach three times in first week. 🤷‍♂️

so cool

This is an amazing app. very easy to navigate I’m I’m happy to have it. Makes it really user-friendly to log and just check on your heart monitor

Well explained

Easy directions to fallow. If a person is not somewhat Tec savvy the app could be a challenge.

Not opening

Doesn't open

Doesn’t recognise the serial number!

Rubbish, can’t even get it connected what a waste of time

Needs work

App does not allow to add descriptions under “Other.”

Events

No way to really explain symptoms. I’d have to push it multiple times to report constant symptoms

MyZio fell off!

MyZio fell off on Day 3! I followed instructions to put it back on so we will see how it goes.

Won’t register

I’ve now tried multiple times over several months to register the app. All I get is spinning wheel and “server timed out” messages.