MyZio Reviews: Is It Legit?

Customer Experience

Positive experience52.9% of reviews
Neutral14.0% of reviews
Negative experience33.2% of reviews

~ Based on 437 written reviews from the US App Store.

What users say about MyZio

Is MyZio Safe?

MyZio appears safe based on user ratings. AppsHunter Safety Score for MyZio is 95/100.

This assessment is based on 69,267 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
3.2% of ratings suggest some concerns
2.3% of ratings point to a risky experience

~ Based on 68,357 App Store ratings for MyZio.

Is MyZio Legit?

MyZio appears to be a legitimate app. AppsHunter Legitimacy Score for MyZio is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

MyZio review 04-November 2026

Once it is installed it is OK. Although a person in a wheelchair like me, recovering from a “stroke” on my dominant side, and also receiving therapy for a myopathy, and diabetes [ thankfully mostly under control ]; all separate issues. I need a lot of extra time to complete all the steps. Please note that no one else helps me. I’m on my own here. I’m not married; etc.
I would recommend someone study how to improve the MyZio experience regarding disabled users. I can hardly write using my dominant hand right now. This remains a problem. Although it has gotten a little better. It’s been over a year since my “stroke”. You may want to add more internet support for disable person reporting, as opposed to just the written logs.
I assume there are “other” brands out there in use. I am aware of this one, as my neurologist prescribed this. I removed it and have sent it back to IRhythm just today. After installing, other than trying to keep it and me clean during everyday events it appears non-eventful.
The prep for installation is a problem for me, as I cannot walk well. Although I can stand now. This is the fourth time I have had to “learn” just to “stand”. And I have yet to learn the Fourth time to walk without substantial mechanical or physical assistance. So this can be a problem regardless of the typical problems people run into. I must plan everything I do before I do it. Whereas before, I used to do things without thinking. It remains difficult.
Overall I am happy with the overall results. So far anyway. I await the specific results.
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Not able to list condition properly

At work, feeling weak- it’s warm and stuffy in here, about to take a break

great app

would be useful to be able to write a note (optional) with every symptom log

Nice Work

I just wanted to say nice work on the app, and keeping it maintained. It is a pleasant surprise to see an electronic device companion app maintained in a state like this, with some thought put into user interactions and workflows. This is rare, and whatever people are responsible for this are doing a good job.
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Works but needs better logging

The app works ok for logging symptoms but there is no note area to add notes to your log. They need to expand on that.

Problem when selecting “Other”

There is no way to describe activity when experiencing symptoms in the app if you select “Other” yet instructions tell you to do so. Contacted customer service about this and they said you have to write it down on paper for your doctor. That’s pretty inconvenient if you ask me. There needs be an option to type in a description on the app. Improvement needed.
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Needs a little more work

Like the fact it’s easy to log a symptom. Don’t like that it’s not showing any indication of pressing the sensor, does not allow any room/capability for any notes (ie”irregular” can encompass a lot, wanted to say “fluttering” not skipping) and apparently I’m not to log until it stops, so I can say how long it lasts? Not helpful when I’m awakened by a symptom & need to wake fully up to make notes. Would appreciate some sensation (click?), faint beep, light or some kind of note appearing in the app when pressing the sensor.
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Wanna see my heart misbehave?

Create an app that won’t let me sign in or create a new account.

Suggestions for Improvement

Should add space for comments after choosing ‘other’

Great for kids

I was worried about how my son would react to having it, but he mostly ignored it. It is slim and the monitor is the size of a soda cap. I did place my own clear waterproof bandage over it to ensure it was safe from accidental water splashing. I think they should include that in the kit.

Useful, but to what degree

Needs to have open narrative for symptoms to be input other than simple selections that are not descriptive.

Data Compromised, No Identity Protection

iRhythm notified me that my personal and insurance information was compromised in its data breach, but offered no credit monitoring or identity-restoration support. When I called, representatives pushed back on providing protection and even on recording my complaint. Generic instructions leave affected patients responsible for monitoring and dealing with the consequences. I recommend company-funded identity protection, including medical identity theft assistance, and a process that records and addresses patient complaints.
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Doesn’t allow freeform notes

How am I supposed to keep detailed records of my symptoms if I can’t add freeform notes about the conditions surrounding the report? This was suggested as a replacement for the log book. As is, it’s useless.

Easy to Use

Wonderful monitoring device. Low profile. No interference with exercise, sleep, activities of daily living, etc. App equally easy to understand and use.

Easy app

Quick and easy to use

iPhone cannot scan bar code

I tried for 30 minutes to scan the bar code or QR code. Unfortunately, either my I phone camera or the App itself does not recognize QR code or bar code. At this point the App is useless.

14 days is 13 days too many

Can’t get these things to stick to me… 4 units now…

Not working on iPhone 18

I bought a new phone halfway through wearing my monitor. The app is not compatible on the new phone. Completely crashes the app upon opening. Double-checked that I have the most recent version, which I do.

Easy

Simple to use

Inspiring

I hope this technology helps in some way… it’s inspiring, the advances in medicine.