Use Uber Eats instead
They don’t actually deliver
Use UberEats Instead
I love Nando’s, and I always will. However, you’re better off just ordering Nando’s from Uber Eats.
I give this app a try every few months because it’s cheaper, but I regret it every time.
Not only is it difficult to use, but it’s impossible to track orders. On top of that, the Nando’s delivery drivers don’t deliver with the same level of care and efficiency.
I give this app a try every few months because it’s cheaper, but I regret it every time.
Not only is it difficult to use, but it’s impossible to track orders. On top of that, the Nando’s delivery drivers don’t deliver with the same level of care and efficiency.
Show more
No Sit-Down Order on App 🤷🏾♂️
It’s almost 2025 and we still can’t order for a sit-down on the App. We have to order Collection, Call and wait 16hrs for the automated prompts before it goes to the outlet, race to the outlet if we can’t get them, before they pack it for take-away.
Otherwise it’s a good comprehensive menu and awesome App
Otherwise it’s a good comprehensive menu and awesome App
Show more
Order accepted but branch closed
My order was accepted and paid for, I’ve been waiting 90 mins and the app hasn’t updated tracking. The store is not open anymore. Sort out your app and don’t take my order if you can’t deliver it!
Actually Just A Manual Order App
Rather phone the store for an order, what happens most times is that someone picks up the order from the app and phones the store😂 Means that meals are mostly 15min later than ETA 😖
Nandos
Everytime I make an online order, they always mess up. Their either forget to pack the rolls or give me something wrong 😡im fed up with the Stanger branch. This has happened on a number of occasions…
Also whenever I order strips & rice with veg & ask for extra rice I am never given extra sauce. They make it terribly. The rice is always hard & dry. Please improve your quality of food & service. It’s terrible & the price of buying “NANDOS” is not cheap
Also whenever I order strips & rice with veg & ask for extra rice I am never given extra sauce. They make it terribly. The rice is always hard & dry. Please improve your quality of food & service. It’s terrible & the price of buying “NANDOS” is not cheap
Show more
App Location
Can you please automatically set the location for Nandos branch where one is placing an order. It makes things easier because sometimes you forget to change the location
Awesome app…suggestion to add virtual wallet to method of payment
I’m loving the app…very easy to use. All deals are well sync’d with the app…so one can order easily from home and have that delicious chicken with no problems. Just a suggestion, maybe link Apple Pay or wallet to the app to allow easier payment.
App connection issues
My network is working fine but the App, constantly disconnects and need to go back and refresh.. Nandos, please fix this. Have a dashboard to track app performance. Yoh! Took long to get my flames.
Rubbish app
I ordered okay, but it sent the driver to another location despite it picking up mine. No way to track the driver when you hit that button. Maybe they should stop with the useless puns and work on their app
App non functional
There should be other payment methods. Plus orders don’t go through and you get to store and they didn’t receive the order. Defeats the whole point. Deliveries have an additional R40 charge on top of the R15 delivery charge, which is just a scam seriously.
Worst food app ever.
In a world of apps. Namdos have the worst app ever. This app is more off than on. Its like the ANC government. Only working once every 3 days. And when it’s on it decides for you to redirect your order to another closest nandos and in my case its a whole other town. When you phone them to sort it out then it’s a complete new mission to get a refund or just your food. DON’T USE THIS APP. Just phone the nandos directly and place your order like in the 90’s
Show more
App works fine.
App works fine. Would be nice and useful to be able to get a digital receipt you can download on the app. Especially for vitality people. Saves on taking pictures and or scanning.
Also like now when I don’t receive a receipt I have no way to get my vitality rewards
Also like now when I don’t receive a receipt I have no way to get my vitality rewards
Track diver app
no option to track diver once order has been picked up unless driver calls you at the gate
Cost!
You guys are charging more than Uber Eats do you realise? Why pay r30 more on your app plus delivery when I can pay r30 less on Uber eats with no delivery charge? And also we can’t track drivers on your app. Ridiculous.
Love it
This is the most user friendly app, with easy to follow steps. Best of all, it follows the same question order as in the store - makes you feel like you’re buying in-store.
No Refund given!!!
I placed an order on the 28th of December 2023 on this app. Unfortunately, there was a complication with the addresses and immediately I called the store quickly, a few minutes into the order to cancel the order, I spoke to the manager and he confirmed it was cancelled and that I will be refunded the following day as it was charged to my card. The following day past and no call, I called the following day and I spoke to another manager who said she will follow up and get back to me. This was all before New Year’s Eve. When I go on to the app it says “order received” and I did not. I’m yet to receive a call, mail or a smoke signal! This is unprofessional and an inconvenience. Makes me wonder if this Nandos app is truly reliable.
Show more
Convenient
Very convenient to use the app during peak times. I just order from home then go collect, skip long restaurant queues. The app is way too easy to use, very intuitive.
Payment
I had to run payment twice because your payment system failed to communicate with my bank after I approved payment in my bank app.
Nando’s app is full of bugs and glitches
The app will freeze from time to time and will need to restart the app to get it to work. The app will also lose your order then will need to restart it to bring it back. Also the usability of the app when adding items is unfriendly and clunky. Don’t like the app but love the food.
