Nespresso Store User Reviews

Customer Experience

Positive experience46.5% of reviews
Neutral11.8% of reviews
Negative experience41.7% of reviews

~ Based on 2,155 written reviews from the US App Store.

What users say

Is Nespresso Store Safe?

Nespresso Store appears safe based on user ratings. AppsHunter Safety Score for Nespresso Store is 98/100.

This assessment is based on 104,902 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.3% of ratings point to a safe experience
1.3% of ratings suggest some concerns
1.4% of ratings point to a risky experience

~ Based on 104,902 App Store ratings for Nespresso Store.

Is Nespresso Store Legit?

Nespresso Store appears to be a legitimate app. AppsHunter Legitimacy Score for Nespresso Store is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Best Coffee

And now ordering with an app makes it super easy.

Can’t get into my account

The new app will not call up my account. If I ask for a password reset, it says there’s no account. If I try to start a new account, it tells me there’s already an account.
I might change my rating if I can ever open the app.

Love The Coffee Not the App

The app is not user friendly. For example, I wanted to order a couple items from a previous order. I could only re-order the entire previous order. That is frustrating.

Why?

I’m not sure why I needed to download a new app when the old one was fine and the new one is worse. The products displayed initially were for the wrong machine type even though Vertuo was selected, there is way too much scrolling required to find my items, and it defaulted paid shipping even though I qualified for free.
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Suggestion

Like the varieties. Wish there was a Starbucks decaf.

Prices

I’m sure you guys tried to keep up with competitive pricing, but I originally bought like most people to try to save money from buying coffee, phone, coffee, establishment chains. Please consider lowering costs to keep customers

Coffee Bar is a hit

I created a coffee bar in my office for the agents at my real estate brokerage and now every time I walk into my office it smells delicious and it’s a big hit. I already had a Nespresso at home so I got one for the office because regular coffee just doesn’t taste the same

Recycle

It is always difficult to find the tab for ordering recycle bags.

Jacked up on caffeine

Always a quick easy and fast experience on Nespresso store website to order your caffeine fix Java Joe
Now let’s get after it I need to fix my craving for caffeine

More clarity needed

Many “packs” don’t detail which exact sleeves are included.

Not all Vertuo listings clearly state what size the capsule is.

Amazing!

We love the flavors and quick shipping!

Terrible layout

Terrible layout compared to the previous one. Previous was lightweight, easy to view multiple coffee options in a list form. This one here is bloated, slow, and layout is shocking. Downgrade, not an upgrade.

App doesn’t work

Made a new app just so it wouldn’t work? It doesn’t let me log in because it says error please come back later. it’s been a whole 24 hours and it still says that i’ve tried everything. Terrible app. Just put the pods in stores already.

My favorite part of the morning!

I love their coffee! I feel like I’m getting a gourmet cup of coffee in my own home every morning! I don’t even need to go to another coffee shop

Brown stuff in a kup(BSK)

At first I didn’t like this way of ordering coffee, but I have grown to love it!!!!
What ever system you are using is easy and informative at the same time. Like sweet and sour but together!!!!

Great app

Easy to use, works well every time, ordering is a breeze.

Functionality, Great. Reliability, terrible. ‘Work’ability, horrible.

Always problems & bugs...

Terrible

Glitches galore. Website is worse though.

Not working

Saying again and again trying. So many months

Expensive

The price is going up significantly. Orders used to cost $110 now $150.