Clunky & poorly designed
Response from developer
We’re sorry this has made using the app frustrating. Having to repeatedly log in and complete 2FA when you’ve set up PIN or Face ID isn’t the experience you were expecting, particularly when you just want quick access to your portfolio. We’d like to understand what’s happening and help resolve it. Please contact our Customer Support team on 1800 888 223 so we can troubleshoot the issue with you.
Useless for Older IPhones
Response from developer
Thank you for your feedback. The iPhone X is no longer supported by the latest iOS26 version required for our app. As a result, you may experience issues when attempting to log in through the app on this device. As an alternative, you can still access your account via a web browser on your phone or another device. We appreciate your understanding.
Owner
Terrible tool - little information - had to log on to the main site for key information.
For an organisation this size I expected a bit more sophistication and that they would invest in a more usable tool - so outdated and not useable!
Response from developer
Thank you for your feedback. We are sorry to hear about your experience. We are constantly improving the app and adding new features. We would love to hear what key information you would like to see. If you could please contact us on 1800 888 223 or email contact@netwealth.com.au .











