Never sends a code
My boyfriend and I downloaded this app on two separate occasions and it would not send the “confirmation code” to either of us to create an account. I tried five times and never got one.
Terrible
You cant make an account as their phone verification system doesn’t work
This app is literally worthless
Tried to rent bikes and had to download the app. It prompted me to enter a phone number, which I did, but never received a PIN that they said they’d sent. Tried multiple times, as did my partner. Saw a review stating the same issue from 5 years ago, so clearly these issues are ongoing. Literally worthless.
Show more
Ok app but no bikes
I downloaded this app for my partner and I to use the bikes to explore areas around The Mumbles and Swansea. No 2 bikes were available at any docking point - I’m glad I didn’t pay the £5 required to complete registration in the app - would I have received a refund? Disappointing service when there are also no other bike rentals to be found in The Mumbles.
Show more
Awful Service
My group tried 4 “electric bikes” on which none of the electricity worked. The brakes and handlebars on many of the bikes were broken, and the bike parking spots are very sparsely populated. Strongly advise against using this service.
