Good App, horrible customer support
The app itself is great, but do expect any custom support. The only way to contact anyone is by email and they never respond. It’s been over a week since I’ve emailed both the customer support team and the owner with no response whatsoever.
THE BEST NOTARY JOURNAL❤️
When I first got this Notary Journal I thought oh just another journal! No Nick and his team thought about everyone in their development. I got the fingerprint scanner which is a game changer!!!! I love the customization of the app and if you do Remote Online Notarization guess what? Nick and his team got you covered ❤️❤️❤️. You can even talk to Nick via phone please tell me any other company where the CEO will talk to you, I will wait…..exactly. Get this app immediately!!!
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I wish I had made switch sooner!
This journal has made being a notary many times easier and better. I can now shave up to an hour off of a loan signing appointment. People are often taken by surprise when I whip out the thump print reader and they sign on my phone screen. I was slow to make the switch, mostly due to the cost of the thump print reader. I wish I done it sooner. Don’t wait, just do it. You won’t regret it!!!
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Time saver
Deciding to use an eJournal was a great choice. Choosing the Notary eJournal was the best choice. This saves me so much time capturing the signer’s information and logging each notarization. I am so excited to now be able to capture each witness information for signings.
Scan ID, Autodetect location and time stamp each entry with no fingerprint ink!
I have been using this ejournal for my notary and loan signing business for 3 years. This app has changed my business. Reduced my time by 70% Constantly being updated and has great support.
Response from developer
Thanks for the great feedback Peter! Efficiency is one of our main priorities!
Losing entries and thumbprints!
There are so many of my entries missing or thumbprints disappearing after saving. I’m so scared to get fined $10,000!
Doesn’t work
Waste of time. Unable to create an account.
Notary work flow
Fantastic business concept! Can’t wait to process more notary work with a streamlined process!
Awesome product!
I can’t wait to implement this fully!
Love this electronic journal
I was at first reluctant to switch to an online journal. But after having a couple conversations with the developer to get some questions answered I can say I never want to go back to paper. I have a safe full of bound journals and this is so much better. It is easy to use and itbrings another level of professionalism to my notary appointments! I highly recommend this to any notary whose state allows it. And the level of support is unmatched in my experience.
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Response from developer
Thanks for the great feedback and giving us a shot! We definitely believe that digital journals are a great solution compared to hardbound journals!
Fantastic all around!
This app is so helpful and easy to use, I don’t know why every notary hasn’t adopted it yet. It makes signing meetings significantly faster for the notary and the client. And the app itself is well thought out, clean, helpful user videos, extremely responsive to feedback, a great unboxing experience…truly an all around great product and company.
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Response from developer
Speed and efficiency are key to help you focus on the client! Thanks for being a user!
Impressive user experience
You can tell that the person who designed this excels at and focuses on user experience. Many start-ups are just trying to figure things out and piecing together all the parts as they go. But the jurat app seems fully polished and comprehensive even though it’s still a newer product. The Thumbprint scanner arrived in a personalized box, with instructions, and all the training guides and videos are clean and easy and helpful, one for each part of the app - no stone left unturned. Very well designed, and I can’t think of why any notary wouldn’t want to use this instead of paper journals.
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BEST app for all your notary needs!
Whether you’re an individual or business looking to notarize, Jurat has you covered! I can’t say enough about the reliability of Nick and his team and the convenience of doing everything online. Hands down best notary app out there!
Response from developer
Your feedback is much appreciated, thanks for being a user!
Wow! Nicely Done.
I never write reviews, but as a Notary Public, I must say this software is amazing. It will scan identification from many countries I’m finding and the thumbprint scanner is just terrific. I cut my appointment time down by 25%, which I now invest in customer relations.
Electronic ease
So happy to store my Modern Journal and make the switch. By the time my trial period ended, I’d become comfortable with the app.I recommend eJournal by Jurat!
Issues presented
Addressed by company. What I can say is they are responsive.
THIS IS THE ONE!!!
This is the best Journal in the world. Not only is the customer service stella, but you can talk to the owner Nick when needed. Also the fingerprint scanner is the best in the world, so you and the client is protected. THAT YOU AND YOUR STAFF NICK!!!!
Awesome
Saves so much time. No more storing journals. Love!! If you’re a notary, you need this!!
The best notary e-journal out there!
I’ve been looking for a digital option for my notary journal and being a California notary this app was the only app that was available that was complaint and it’s truly the best! It’s fast and easy to use and I would highly recommend you just try it! Try it and you’ll love it!
So efficient!!!
I recently started utilizing the notary ejournal and I don’t know why I didn’t try this sooner!! The app is so intuitive that it not only pulls in the location and scans the ID, you can create your own signing packages so you select what documents you need with one touch! It’s so easy and I can’t imagine going back to a written journal! As a notary and escrow officer it saves me so much time!
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