Notion User Reviews

Customer Experience

Positive experience55.3% of reviews
Neutral12.6% of reviews
Negative experience32.1% of reviews

~ Based on 3,427 written reviews from the US App Store.

What users say

Is Notion Safe?

Notion: Notes, Tasks, AI appears safe based on user ratings. AppsHunter Safety Score for Notion is 96/100.

This assessment is based on 89,864 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 89,864 App Store ratings for Notion.

Is Notion Legit?

Notion: Notes, Tasks, AI appears to be a legitimate app. AppsHunter Legitimacy Score for Notion is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great before the most recent update (2026)

Users used to be able to browse and add templates from the web app, desktop app, or the mobile app. Recently, they removed that ability for users on the mobile app. Incredibly annoying to have to log in on a PC just to add a template. The whole point of Notion is to increase productivity. Forcing users to jump through hoops to use basic functions of the app only prevents productivity.
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Buggy

Its a good app besides the ai slop but its got this recurring bug where if you highlight multiple lines of text and try to delete it it doesnt delete, making you manually hold delete. For an app all about productivity i’d expect basic functions like deleting text to be seamless

Super buggy

I used to really love this app back in 2022/2023 but over the years it’s became superrr buggy especially with it’s new AI implements. it’s still a good app don’t get me wrong but the bug genuinely makes me so aggravated sometimes because i’ll to deleted a whole template just to get rid of a bug

Awesome!!!

Love it

Shifting

I have literally not seen anyone use this for anything else besides shifting and ykw that’s so beautiful

I DARE YOU TO MAKE THE I PAD VERSION AS GOOD AS THE ORIGINAL ON LAPTOP.

Your AI only gives answers based on being on notion on a laptop even if I let it know I’m on the iPad. He says click here and ull see these options and when I do it’s not true.

When I try to type on my I pad even after the most recent update it scrolls down as I type to the point where I can’t see what I’m writing and have to scroll up again and again and again it consumes precious time, only for it to happen again and again. I gots a lot of writing to do please fix it.

I’m also not able to drag or adjust the image I want on my page cover, I’m having to manually crop the image so that it fits how I want making it a bit inconvenient compared to a laptop with a mouse. Other than to I LOVE IT AND I RECOMMEND IT TO ANYBODY PLEASE USE THIS INFO I TOOK THE TIME TO SHARE FOR THE APPS BENEFIT.
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Used to be great

My app got kinda glitchy around the start of 2026 and now it’s even worse. The only reason why I stay with notion is that it’s better to plan products the Google Docs. If Google came up with a less glitchy alternative to notion I’d switch instantly 🤷‍♀️ it’s very sad just to see how bad notion is becoming now that they’ve implemented such bad ai into their app
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Notion is NOT okay (updated review)

The app is incredibly buggy. Transitioning from my laptop to my phone is such a painful experience. The Notion app is riddled with glitches and bugs. For example, when I create a database and add multi-select options, trying to hold down on one of the options to move it (I sometimes switch the options to be in a certain order) causes the page to spazz out of control and start auto-scrolling back to the top and it doesn’t stop unless I tap out of the page and reenter. This wasn’t an issue before, I could move multi-select options whenever, so why is it happening now? I can’t help but feel like the effort put into maintaining the user experience in the desktop version, whilst adding in new features, isn’t being applied to the app version, which is very disappointing. Creating a great platform for team communication and personal organization, only to have the app’s experience be so glitchy and frustrating, is disheartening. I love Notion and what it has helped me accomplish, but please, take better care of the app. It’s a shame to see so many bugs crawling around such a nice app. 😞
UPDATE 8/13/26: I genuinely cannot stand this app anymore. Forget the Ai updates, can you please just make the app usable?! Please?? This is such a horrible experience on both iPhone AND iPad
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Feature creep and bad UX

Lot of bugs like emoji selection failures, Formatting text on the phone.

Notion used to be the minimalist note taking app with seamless UX. Now, it's like any other tech company. Product is pushing to add more features for the cost of reduced usability to boost internal KPIs.

Save Notion or I'm out to Obsidian!
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Loving it! BUT I need more colors!

So far, after only a day of use, I am absolutely loving Notion. HOWEVER, the one thing that I truly wish would be added is the ability to add hex codes for more color options or have a color wheel (preferably both). I have too many things that I want to color code with more than the options available, which is pretty limiting. I don’t like when different things are the same color simply because I ran out of options because it ends up getting confusing and ruins the point of the color coding! I want full control over my colors used! If implementing a color wheel and hex codes is too complicated, I would at least appreciate more color options or shades and intensities of the current colors.
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モバイル版はバグやフリーズが多過ぎる

2026年8月12日追記:
検索しようとすると「問題が起きました」と表示され、全く検索できなくなるバクが高頻度で発生中。
膨大なデータに検索無しでたどり着くのは困難で、アプリの存在意義がない。

また、検索とAIの検索窓の位置を入れ換えてほしい。AIよりも検索のほうが使用頻度高いので。


2025年10月1日追記:
依然、4月からの頻繁なフリーズが修正させず、それどころか、テンプレートボタンをクリックしても、テンプレートが表示されないことが増えました。

大きな機能向上から細かなUIや使い勝手の向上など、頻繁なアップデートは好感が持てますが、基本的にデスクトップアプリでは問題ないものの、モバイルアプリでは使っていてイライラすることが増えました。

重い処理をしているならともかく、これから記録しようというところでフリーズするので、モバイルアプリでは使いものになりません。
ノートを作ること自体、データベースなどの関係上、他のノートアプリに比べて敷居が高いのに、そこでテンプレすら適用出来ないレベルで動かないので、Notionへの記録自体が億劫になってきています。
なんとなくEvernoteと同じ経過を辿りそうで今後の使い方を考えないといけないのかなと思い始めました。検索だけでいえば、Evernoteの足元にも及びませんので、そのへんもどうにかしてほしいです。


2025年4月25日追記:
ここ最近のアップデート以来、フリーズことが増えました。特に重い処理をさせたとかではなく、文字入力が出来なくなったり、タップしても反応がなくなります。簡易的なテンプレートをテンプレートボタンで実装した後、何もできなくなることが多いです。→再起動すれば直る


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過去のレビュー:

ちょっとした作業ならMacやPCがなくても使用できるので、出先やスキマ時間に重宝しています。

データベースこそが他の数多のノートアプリの中でNotionを特別なものにしていると思っています。中でも、リンクドデータベースやフィルタでデータを様々な形式で表示できるのが、Notionのキモだと思っているので、基本的に何かしらのデータベースの中に情報やタスクを入れています。
一覧やボードで表示できるのは、データのセル内に入れた文字や数字、リンクになるので、セル内に文章を入れることも少なくないのですが、改行したくなることが多々あります。
PC、Macではshift+Enterで改行ができるのですが、モバイルアプリでも改行できるとありがたいです。いまは、テンプレで改行したセルが作れるようにするか、ノート部分で改行を含んだ文章をコピーして改行させるしか方法がないので、けっこう手間がかかります。
あまり大きな需要ではないかもしれませんが、実装していただけるととてもありがたいです。

あとは、モバイルアプリの要望ではありませんが、様々なデータの添付と表示に対応するためだと思いますが、デフォルトでは添付したPDFがページの半分程度しか表示されず、自分でドラックして表示範囲をひろげる必要があります。
PDFだけでも、サイズピッタリに添付、表示ができるようにしていただけると効率が変わると思いますので、ご検討をお願いいたします。
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Used to be wonderful

For many years, my writing setup was Notion on IPad Pro + Magic Keyboard. A magic combo that worked flawlessly until Notion screwed it up…In reading many similar stories in the reviews here, it seems that the fallout can be tracked to the introduction of AI features…and that rings true. Now, Notion for writing on IPad is not useable. You cannot see what you type. It kills any inspiration and thought you may have had when you opened it. It’s the anti-writing tool.
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is ai really necessary?

title^

sigh

im getting tired of my
pictures not uploading and saying "Embed anything"

Ready to switch to an offline note app

I was really frustrated I couldn’t access my pages without an internet connection in the grocery store today. Also the way they’ve jammed AI into the app where it doesn’t help at all is very frustrating. I want to search my notes, I never want to ask AI a question, through notion.

100% worth it

It gets the job done

Can the app get any more of a glitchy mess?

Every single update it gets worse, i cant even delete things anymore random letters just become permanent now unless you ask the ai to delete it or shut the app and open it again. It just locks you from being able to do anything randomly and constantly just takes you off the bit you are typing and moves you or just takes you off typing for no reason. Problems just go on and on and get worse its a joke. Just get it to a stable state for once and keep it there.
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非常好的笔记应用

我现在已经离不开notion了。请千万不要像evernote那样变得恶心,我已经无法再接受一次笔记大迁移。对于我这种普通人来说,笔记就是我知识经验的全部。赞美notion!

yes

bruh i literally took out the camera button on my lock screen and put the Notion widget. it is an extension of my own brain, sort of everything in my brain ends up here.

the only downside has been once, where i was at home without cell service due to a tower outage. there was no wifi, data, nothing lol nbd but i had reached for notion like 3 times and nothing loaded 😭 i was like wait my brain is in there, i need access to my previous thoughts lol.

maybe this is just a “analog vs digital” but maybe there is or will be a way to keep my things local. keeping 5 stars bc mostly, it is there for me and it is a well manicured landscape, functionally.
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Why do companies insist on ruining perfectly good products with AI?

Just kidding. I already know. I just wish more of them had the decency to not reshape their entire product around a painfully under-regulated and notably harmful technology. Anything to get ahead I guess…