Notion User Reviews

Customer Experience

Positive experience55.4% of reviews
Neutral12.6% of reviews
Negative experience32.0% of reviews

~ Based on 3,410 written reviews from the US App Store.

What users say

Is Notion Safe?

Notion: Notes, Tasks, AI appears safe based on user ratings. AppsHunter Safety Score for Notion is 96/100.

This assessment is based on 89,723 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 89,723 App Store ratings for Notion.

Is Notion Legit?

Notion: Notes, Tasks, AI appears to be a legitimate app. AppsHunter Legitimacy Score for Notion is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can the app get any more of a glitchy mess?

Every single update it gets worse, i cant even delete things anymore random letters just become permanent now unless you ask the ai to delete it or shut the app and open it again. It just locks you from being able to do anything randomly and constantly just takes you off the bit you are typing and moves you or just takes you off typing for no reason. Problems just go on and on and get worse its a joke. Just get it to a stable state for once and keep it there.
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非常好的笔记应用

我现在已经离不开notion了。请千万不要像evernote那样变得恶心,我已经无法再接受一次笔记大迁移。对于我这种普通人来说,笔记就是我知识经验的全部。赞美notion!

yes

bruh i literally took out the camera button on my lock screen and put the Notion widget. it is an extension of my own brain, sort of everything in my brain ends up here.

the only downside has been once, where i was at home without cell service due to a tower outage. there was no wifi, data, nothing lol nbd but i had reached for notion like 3 times and nothing loaded 😭 i was like wait my brain is in there, i need access to my previous thoughts lol.

maybe this is just a “analog vs digital” but maybe there is or will be a way to keep my things local. keeping 5 stars bc mostly, it is there for me and it is a well manicured landscape, functionally.
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Why do companies insist on ruining perfectly good products with AI?

Just kidding. I already know. I just wish more of them had the decency to not reshape their entire product around a painfully under-regulated and notably harmful technology. Anything to get ahead I guess…

confusing

the app seems like it has a lot of potential but is sooooo confusing to use.

Blown away!

I was overwhelmed by Notion at first. Primarily I couldn't wrap my head around the page architecture. I had a friend point me in the right direction a few times and I started to get some traction. Then I started tinkering with the A.I. and every day I learned something about Notion functionality that delights me. I'm seeing serious efficiency gains and a goal that I've had to establish a second brain database has been achieved. Stick with it... it's worth it!
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It's been months and the moving screen bug still occurs

Whenever I try to type in anything, the screen gets swiped upward, making me unable to see what I'm typing. The bug has existed for so long yet Notion refuses to patch it.

downgraded

why would you add ai and remove the ability to see the cover of each note from the home page??? if it’s not broke don’t fix it like

Great!

I love this app so much! while it helps with productivity and school on my part it is also great for business owners and companies! my relatives use it and love it too! but laptop opens much more possibilities in terms of customization which really ignites the creative spark in me too. great app doesn’t need to change at all :)
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Perfect organizer App

I’ve tried almost all so called life organizers. Notion is what I’m finally satisfied with.

Notion fell off 💔

Was a big fan of this app a couple of years ago, i find the organisation so satisfying. I re-downloaded it recently and the lag and ai-centric design has really made it into one of the worst note taking apps i have ever used! You can’t do anything without the screen freezing and it feels like it’s just turned into a generic ai chatbot app with a little bit of organisation on the side (that doesn’t even work most of the time??) it’s so disappointing to see and I hope the creators import an ai-free version for notetakers who actually think for themselves, perhaps the lack of ai will make some of the other features less laggy.
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Annoying behavior

Why does the keyboard pop up when using NotionAI every time? I will press the text field if I want a keyboard.
A lot of gestures like resizing the sidebar also not working.

bloated & slow but useful

does an okay job as a note taking app. lowkey I think it has too many features. feels like it's trying to do too much. & it also crashes occasionally & is often slow. not to mention the constant insistence that you pay money for the AI. overall it's okay.

All in one place 💚☘️

Amazing idea. Struggling to add photos. But I will figure it out :)

Doesn’t work

This app refreshes every 5 seconds while you’re trying to type. Notion for desktop is great. This IOS platform is, and has been broken for a long time.

Used to be incredible, but once again has been run down by pointless AI ‘tools’ that nobody asked fo

I’ve been using notion for almost 5 years now, I used to use it almost daily until recently I found a much better app for my notes. I mourn the days of notion before AI started being shoved down our throats, I seriously can’t explain how great notion used to be, but it’s all gone now

With the useless AI features and confusing UI it’s safe to say that I will not be using notion anymore and I advise everyone else to look for better alternatives :)
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cannot unlock database on mobile.

why in the hell is unlocking a database unavailable in the mobile app? the option is not there at all now! fix it.

Useful but…

Doesn’t seem to support tapping on the UI or scribble with text input boxes with the Apple Pencil.

iPhone app is impossible to use

Love what Notion is capable of, but the iPhone/iPad app is impossible to navigate. Every click lags for multiple seconds, and scrolls stutter badly. Most of the time I can’t select what I want to because the page is so jerky. iPhone app needs major work.

The best organizational app ever

Tons of features. The possibilities are endless.