Notion Reviews: Is It Legit?

Customer Experience

Positive experience54.5% of reviews
Neutral12.7% of reviews
Negative experience32.8% of reviews

~ Based on 3,572 written reviews from the US App Store.

What users say about Notion

Is Notion Safe?

Notion: Notes, Tasks, AI appears safe based on user ratings. AppsHunter Safety Score for Notion is 95/100.

This assessment is based on 90,618 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
1.8% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 90,593 App Store ratings for Notion.

Is Notion Legit?

Notion: Notes, Tasks, AI appears to be a legitimate app. AppsHunter Legitimacy Score for Notion is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Part of my daily routine

I use Notion every day to keep my life organized, from finances and business planning to personal goals and projects. I love how customizable everything is, especially being able to connect databases, automate tasks, and integrate AI. It’s honestly become my go-to app for managing almost everything.

One suggestion I’d love to see is for iPhone Duo, a feature that lets you open two Notion pages side by side or work between them without constantly switching back and forth. It would make multitasking on mobile so much easier!

Overall, amazing app with so much potential. Definitely five stars!
Show more

My life is nothing without Notion

Yes it’s that unhinged, I have never been this organized everrr. I literally use this platform across multiple things in my life. If it’s an event, task or role in my calendar, I need to have a Notion for it.

I LOVE NOTION !

Literally my Go-To for all things productivity and keeping my brain organized and cute at the same time 🤣🩷

New bugs with every release

Can’t even paste markdown now and expect it to format correctly. Was working for years until the recent update. This bug renders the app unusable for me, so I’m looking at alternatives.

Also annoyed by basic usability issues like giving the AI input box prime real estate over the more commonly used search bar.
Show more

Great, but better Alternatives

I’ve used this app for four years now. The code has to be genuinely rotted or something as the mobile application is possibly the clunkiest note-taking app on the Apple Store. Mid typing, it sometimes just blacks out the whole screen, or when returning to the app it just glitches out with formatting. The desktop application is a hundred times better.
Show more

the updates bro

no hate they can obviously update their own app but its made it generally un-useable for me as of recently, they completely changed the way their app works. Some simple things like the font, not being able to hold & replace images or add captioning, not being able to hold anything and move it to a different page, etc. Then there were big ones that effect my entire experience, for example pngs now have a background despite going out of my way to make sure its removed, I can no longer use gifs, and recently its stopped letting me move things around (images, dividers, pages, dropdowns, etc). The biggest issue that makes it a 1 star for me is the fact you previously could have custom page icons and covers, now its all their emojis & their stock generic covers. its genuinely interfering with the way I use their app and I will be trying to move to a different platform unless they release a fixed update.
Show more

Terrible

Awful

Notion Plus — Paid but Unreliable

I purchased a full year of Notion Plus for $119.99 through Apple.

Unfortunately, my experience has been extremely disappointing. The app repeatedly displays confusing information about my subscription, connecting it to ChatGPT has been unreliable, and copying and pasting large documents frequently fails or becomes unresponsive.

I purchased Notion to organize and preserve six volumes of my research manuscripts, but even transferring text has become unnecessarily difficult.

I expect a paid productivity application to provide reliable basic functionality. Please address these issues and provide a clear explanation.
Show more

Poor Mobile Functionality

Notion is such a formidable application to use on a desktop… so why does the mobile app feel so foreign? Missing features, not nearly as customizable, and the AI tool is abysmal. Unfortunate and frustrating,

Love the service, but Duo app is bad

I use Notion a lot for work and it’s great. Unfortunately, the iPhone Duo version of the app has a lot of problems. Touch targets stop working randomly, text disappears from the page when selecting it, animations skip, and most problematically, the app crashes a LOT in Split View to the point where the app is kind of useless for me right now
Show more

Disappointed

[!TL;DR] I strongly advise against using this AI powered workspace application. I loved and used Notion for years (despite certain limitations), but the egregious pivot toward an AI focused identity has become incredibly detrimental to the overall user experience.
___
Notion was initially a workspace I loved and used extensively (for work/academics/personal) for years. However, their decision to push numerous incredibly *intrusive* AI features on top of replacing essential UI components with AI toggles, have really left me with immense frustration. Their identity has become almost entirely focused toward AI while neglecting their core pre-existing features. I often used to recommend/introduce others to Notion (including the agency I prev worked at), and even built templates for these individuals and businesses. I am incredibly disappointed in what it’s become and am actively transitioning to an alternative system. Personally, this app and its team are no longer worth supporting considering their intense love for such an inhumane system of AI implementation, and consistent disregard for its user experience.
Show more

Latest update can’t highlight text

When you highlight text is all goes blank so you can’t see what you’re highlighting

Problems with loading

Unfortunatly there are lots of bugs concerning about loading especially on iOS version
It doesnt work

Customer Service

This app is the most inconsistent, quirky app I have ever used! The “Drag and Drop” disappears, the icons disappear, and even simple tasks become unmanageable. 1 star, at best

great!!!

helped me so much over the years planning my business school projects and personal trips!! thank you so much for

Fix the compatibility.

Would be nice if it was actually functional & didn’t glitch out literally ALL the time??? The app sucks, website is great.

Great with Ai agents

it’s a great tool for organizing lot of imputs

It’s alright

Notion web is much better, albeit you of course need your computer. Notion is feature rich but it can get frustrating really quick on mobile devices, as it is fairly buggy.

PKM via MCP

Using Notion MCP as a read/write layer for personal knowledge-base documentation feels…alien.

Unintuitive bloat

One of the most unintuitive apps I’ve ever used. Even the AI assistant built-in can’t answer simple questions.

I literally just want to create a kanban style board to track projects in 4 stages but there is no ability to add a 4th step in the board. It just defaults to the “not started”, “in progress”, and “done” steps.

Apparently online I’ve read that there is something called statuses and I need to update my database… what database? I have created nothing. This app is god awful and incredibly hostile to users.

Try making a less convoluted app.
Show more