Novel
It’s easy to find the information I’m looking for with no stress and no hassle
Poor
Poor
Beware: Untrustworthy and Unreliable
I am writing to express my severe dissatisfaction with Novel Student. Recently, without any prior notice, they sold our accommodation to another company and kicked us out of their app, informing us only after the transaction was completed. This occurred despite many of us having already rebooked for the upcoming term, based on the assumption that we would continue under the same management.
This action was not just deceptive but a blatant breach of trust. They encouraged us to rebook without disclosing this significant change, clearly aware that many of us would reconsider staying.To make matters worse, we lost our rebooking discounts and all our tenancy information after being kicked out of their app.
Their actions demonstrate a disregard for the well-being and trust of their residents. I strongly advise potential residents to think twice before trusting Novel Student with their accommodation needs.
This action was not just deceptive but a blatant breach of trust. They encouraged us to rebook without disclosing this significant change, clearly aware that many of us would reconsider staying.To make matters worse, we lost our rebooking discounts and all our tenancy information after being kicked out of their app.
Their actions demonstrate a disregard for the well-being and trust of their residents. I strongly advise potential residents to think twice before trusting Novel Student with their accommodation needs.
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User friendly
Easy to work with
Nice design
Would be better if they had the building event, but probably it’s one platform for all novel buildings
Nice design
Would be better if they had the building event, but probably it’s one platform for all novel buildings
Novel House app
It’s crap. Three times I have setup a direct debit and it hasn’t worked yet !
