Numa User Reviews

Customer Experience

Positive experience48.3% of reviews
Neutral3.4% of reviews
Negative experience48.3% of reviews

~ Based on 29 written reviews from the US App Store.

Is Numa Safe?

Numa - Rooms & Apartments appears safe based on user ratings. AppsHunter Safety Score for Numa is 97/100.

This assessment is based on 869 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
0.7% of ratings suggest some concerns
1.5% of ratings point to a risky experience

~ Based on 869 App Store ratings for Numa.

Is Numa Legit?

Numa - Rooms & Apartments appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Numa is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Geht so

Finde die zwingende Registrierung überflüssig. Außerdem ist mir die App im Check-in zweimal abgestürzt und auch die Übersichtsseite „Dein Zimmer“ und „Deine Buchung verwalten“ stürzt immer nach 2Sekunden ab. Das geht definitiv besser. Noch dazu gab es einen Daten-Sicherheitsvorfall.

Latest update is not working

I’m not able to connect using this app. Getting a constant error. I’m only able to connect via web.

Worst experience with this company

They locked me out of my room in 95f/35f for hours because they deactivated my code. they use a chat bot that’s unhelpful, I told them of the issue and was stuck in a feedback loop. I called them repeatedly for hours. This is not the company that you want to be staying with during important or critical situations because you will not get a timely response.
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Amsterdam

We very much enjoyed our stay. Convenient, clean and great communication!

Brilliant

Great location. Clean and well fitted room

Awesome stay

Great rate, location and beautiful facility. Highly recommend.

App

Schlecht, hängt nach update!
Hoffentlich sind die Unterkünfte besser?

App lässt sich nicht bedienen

Leider eine Endlosschleife. Die App lässt sich nicht öffnen, weil sie meint, aktualisiert werden zu müssen. Schon X mal neu geladen aber immer wieder das gleiche Problem.

Aufwand

Aufwendige Registrierung

Florentine Gem

Staying here was perfect: the location, accommodations, the phenomenal hot water & pressure in the shower!! Incredibly comfortable bed, great kitchenette, and all beautifully appointed! I absolutely recommend a stay here if you are in Glorence!

No way to contact a human

The web page won’t accept country input on iPhone, and WhatsApp said there were no appointments on the day of our arrival. The phone number we got from Google didn’t work.

After an hour, we were able to enter by using an iPad with the iPhone as a hotspot.

About an hour after all THAT, we got an email that gave us the code again. If the app doesn’t work properly, people aren’t going to want to sleep in the entry while waiting for an appointment to obtain something that should have been sent when the payment was made.

That being said, at least the room was nice when we finally got to see it.

Now we are searching the app to see if we can figure out how to get extra towels as the card in the room suggests.
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Ausstattung sehr gut

Aber die Heizung sollte regulierbar sein!

Sehr laut

Die Lage des Zimmer zur Straße ist wirklich sehr laut und 12 Euro extra Parkgebühr ist auch ganz schön viel

Easy, simple, necessary

With the app you can easily connect to the chromecast and manage your booking as well as check info

Numa in Top Qualität

Ich habe schon in mehreren Numa‘s Station gemacht. Hier in Düsseldorf alles nagelneu, super Qualität, neuer moderner Look. Großes Bad und sogar ein kleiner gemütlicher Balkon. Wir sind mit Kind in einem Appartement und können uns ausbreiten. Danke an das Numa Team, App funktioniert einwandfrei, somit Check in problemlos.
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Stay at Numa Linea in Rome

I’m very disappointed in the hotel and quality of customer service. During my family weekend city break we experienced false fire alarm at 3 am at Friday night. All guests have been kept outside in front of the hotel for about 30 minutes because the hotel janitor couldn’t find the problem. Eventually they informed all guests outside that we are not allowed to use fake chargers as this might cause a fire alarm. I’ve never heard such a bull sh… during staying in different hotels for the last 15 years. Then the next day on Saturday night there was no hot water in the bathroom which we reported on Saturday night. On Sunday morning there was apologies from the online customer service that nobody is available to fix the issue right not and they will assist as soon as possible. Still on Monday morning there was no hot water. For the two days of our 3 days city break we had to do our personal higieny with baby wipes. The only positive was the close location to the Termini Station.
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Usability ist mies

Die App braucht jedesmal ewig, um Daten zu laden, es gibt keinen Cache oder sowas. Kann man heutzutage besser machen, so viele Daten hat ja ein gebuchter Hotelaufenthalt nicht. Bilder kann man speichern, die ändern sich nicht.

App fragt nach Ferdback zur App wenn ich den Checkout auslösen will.

Apps, die mich unterbrechen bekommen eine schlechte Bewertung.
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Top ⭐️⭐️⭐️⭐️⭐️

Die App hilft einen weiter und verschafft einen guten Überblick 👍

Add reservation ID does nothing

Probably the most important thing you want to do with such an app is to manage your reservation.
But you can't.
The 'Add your reservation ID' button doesn't work at all.
I'm very disappointed and annoyed that I've created an account for nothing just to enter my details on the website again for the online check in.
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App is terrible rooms are great

App is absolutely awful and crashes frequently. Loved their rooms though.