OctaApp User Reviews

Customer Experience

Positive experience51.0% of reviews
Neutral10.8% of reviews
Negative experience38.2% of reviews

~ Based on 102 written reviews from the US App Store.

Is OctaApp Safe?

OctaApp - Donate Plasma appears mostly safe based on user ratings. AppsHunter Safety Score for OctaApp is 75/100.

This assessment is based on 336 user ratings, with an App Store average of 3.7/5.

Safety Analysis

68.9% of ratings point to a safe experience
5.3% of ratings suggest some concerns
25.8% of ratings point to a risky experience

~ Based on 302 App Store ratings for OctaApp.

Is OctaApp Legit?

OctaApp - Donate Plasma has limited verification signals. AppsHunter Legitimacy Score for OctaApp is 58/100.

Based on 58 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Forced Location Data

I just updated the app last night only to find out when I went to go donate that location data is now required to do the survey on mobile. I find this to be supremely scummy, regardless of the intentions. They claim it’ll help inform centers about when we arrive, which is a lie as the screeners don’t have time to be bothered with nonsense like this. They claim other metrics as well like which center you visit and your time and date of donation, which was information that was already available. This is a terrible change all to get location data. This needs to be reversed.
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Have to reset app often

I like the convenience of being able to answer questions via the app but quite often the app won’t work and I have to turn off my phone and restart everything.
Also I wish the app recorded our health numbers for tracking.

Plasma

David is good at Orlando fl

This app sucks

I have never received an email for my express pass, my emails work btw.
This app constantly signs me out and makes me sign back in. The plasma center itself takes me forever with screening people like Jesus. I've been going to Octapharma for about 5 years now and the experience has just gotten worse over time.
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Terrible app. To basic made no option to change email.

Terrible app it's very basic it's convenient compared to the super slow tablets they have but you can't change your email and I lost my gift card in the email process since they sent it to a private relay id with Apple.

Better options

If you want to get ripped off on each visit, this is perfect as it will pay $20/$45 to the highest of $65. If you are looking to make some money and for a good cause? Go to biolife for $400 each donation.

App has potential…

I just recently started donating plasma again but decided to try OctaPharma instead of CSL.

In regards to the app, it seems like it has a lot of bugs. A lot of sections in my app says “please try again later”. Everything else that I can access is pretty much useless other than the OctaPass.

Hopefully developers can fix these issues soon
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Liquid Plasma, Solid Donation

Can be painful but a good source of extra income and is extremely helpful to those who need it. Props to the staff at 1828 Clovis Ave.

App is fine

The app works ok rewards don’t seem to payout my express passes and management doesn’t know how to help.

Good on donating but horrible to access card

I’ve been using the app for quite some time now and I will say this is probably the worst app to access your debit card. I just donated. Let’s say a day ago and I haven’t used the card for any of its money I go to the store grab groceries to be well within the price range that I was given in the car would decline like there was nothing on it. I go to the app and see that there’s more than enough money on the card. But still would decline three more times I don’t know why it’s doing this. I can’t do anything, but it’s still saying that I have money in there. And I can’t transfer to any other card
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App not working !!!!

I don’t like the fact I used to be able to use the mobile app and Now I can’t even use the app . I am using the app normally on my iPhone 17 air and this app is very useful when it works but idk if it’s the iOS or the app please fix asap!

Dayton, OH Discriminating Location

These individuals can’t be trusted

Safety

Put in the feature on the app to enable card protection, lock/unlock. Enough of the unauthorized purchases via card skimmers, RF emulators on POS devices at stores, including at convenient stores and gas stations, shops.

Friendly Staff

Robin Was A Great Screener, She was super friendly, Quick and helpful🫶🏽

Friendly; Great Way to earn money on the side

Love coming to Octapharma. Everybody super friendly, honestly never had bad experience or bruising or anything like that here. Great way to supplement your income and help people at the same time. So much friendlier than some other places like Grifols. Friend of mine goes to Grifols and says they can be really rude at times, and not even hardly say hi, acknowledge you or anything and boss you around like when they tell you what seat to go to. So glad I don’t have that problem with Octapharma. Everybody is great.
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Are u kidding me?

$20 per donation? (for returned donor).
It’s an absolute ridiculous!!!

GG Center

The app is great as I can fill out the questions prior to my visit. I wish there was a way to list approximate wait times on the app

Great staff

I try to be positive and nice but sometimes I can be mistaken by others when being nice as if I am trying to hurt them but that’s not my intentions at all. it is a very special place. As a father and priest I try to let the workers that work there understand that their jobs help people despite long days they have I feel I have to remind them and I want to here again they are the hero’s because it is not often you get to have them so we can help others too . There are some I feel that are very special . Every time I go there they seem to be the better part of my day as a royal family member you might say I get the royal treatment yet I feel a couple of special people I grown fond of that seem exhausted at times yet they need to be reminded how wonderful they are as I tried to let them know . I have worked in the health care field child care field and I understand so I hope they can take this to heart give themselves a pat on the back they do excellent job
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Awesomeness

Octapharma has the best employees ever

My review in febuary

Easy donation here