The worst app to ever exist
I have never been more frustrated by an app than I am by One Tap Away. It keeps logging me out without my doing so and whenever I try to access my account again it tells me I have the wrong password. Since I had to reset my password before because of ongoing problem, I took a picture the last time I reset it and yet it still won’t let me access my account. I’ve tried resetting my password again, except it keeps telling me that I’ve used that password before. The problem is that I am trying to create new passwords that I have never before used, ones with completely random sequences that I couldn’t possibly have used. I’ve now tried this two dozen times and yet it will not let me access my account. I have money on that account that I can no longer use that this app just gets to keep. I can now no longer use the laundry in my building and will have to pay more to send it out. Also, don’t try to use the Google or Apple automatic login because God forbid you ever accidentally used the wrong one. It will not let you change it even if you delete the account, delete the app, or delete even the information from your phone. This app is such a scam and I hate that my building doesn’t have another option.
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Washer
Glad that it’s actually working
Complex just switched
Not a fan so far, can’t add additional time or see if machines in a certain room are available, without being basically in the laundry room. Not an upgrade
SUCKS
literally so stupid and annoying to use, does not connect to machines in laundry room correctly and then logs you out and locks you out of your account with your money inside of it. i would rather use coins again than this app. wish i could give zero stars
Convenient
Gone are the days where we had to go to the bank, currency exchange or grocery stores to get change to wash our clothes. Now we can put what we need on an app. The best part is that we can see how long we have before our machine is done. Time is money. It takes some of the dread of doing laundry.
