Oracle Field Service User Reviews

Name: Oracle Field Service
Rating: 4.3 (383 reviews)

Oracle Field Service

Oracle America, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience23.9% of reviews

Neutral14.8% of reviews

Negative experience61.4% of reviews

~ Based on 88 written reviews from the US App Store.

What users say

Summarized from real user reviews of Oracle Field Service. Based on 383 reviews and a 4.3/5 average, it highlights the 7 positives and 10 negatives reviewers mention most about this Business app.

Positive things

👍Clean, modern, and user-friendly interface
🗺️Effective map integration and GPS features
💬Useful collaboration messaging capabilities
⚡Good field work efficiency for data capture
🔗Quick link functionality speeds up workflows
📊Default data values improve productivity
✅Works well on Android devices

Negative things

🐛Frequent app crashes and freezes
⏱️Persistent lag and slow performance
🔐Constant login/logout issues requiring reinstalls
📱Severe iOS compatibility problems
🔄App requires frequent deletion and reinstallation
⚠️Blank screen errors on iPhone
🚫Navigation buttons malfunction after updates
💾Data loss and inability to access accounts
🔌Plugin loading failures (FTA, health checks)
🎯Dropdown menus cause page resets

Is Oracle Field Service Safe?

Oracle Field Service appears safe based on user ratings. AppsHunter Safety Score for Oracle Field Service is 85/100.

This assessment is based on 383 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.2% of ratings point to a safe experience

7.6% of ratings suggest some concerns

11.2% of ratings point to a risky experience

~ Based on 383 App Store ratings for Oracle Field Service.

Is Oracle Field Service Legit?

Oracle Field Service appears to be a legitimate app. AppsHunter Legitimacy Score for Oracle Field Service is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Terribly Slow/ Frustrating to use

This app is horrible compared to the previous application my employer used. This app is very glitchy, it takes 30 secs to switch between “Accepted, Committed, Travel & Working” so 2 minutes total, which is WASTE OF TIME.

There should be an option to jump ahead of commit/ travel to working especially when you have two ATMs on site!

This app will also crash frequently & you have to repeatedly close & refresh the app to get it to work properly. 0/10 would not recommend.

DO BETTER

Blitz013

a month ago

Response from developer

Thank you for the detailed feedback. We’re sorry about the delays as well as the crashes you experienced. We are reviewing your feedback. Please reach out to Oracle Support and request you to share appropriate details of the issue. Your organisation’s Field Service administrator can also review whether the required status sequence is configured as intended. We take this feedback seriously and appreciate you reporting it.

Terrible

Trying to be everything to everybody. UX is awful. Nothing is simple. Multiple keystrokes back and forward to complete a simple task. Keeps locking up, even on new hardware. Terrible platform. The Devs just blame the system administrator. But this is what you get when AI is your lead developer. If your company uses this shoddy app, it’s a sign they’re heading out of business. EDIT: And as expected the dev responds with it my System Admin or Managers issue, not ORACL£. They then get the review removed by Apple. Quality business decisions, you should definitely trust.

Still Not Applicable 1

a month ago

Response from developer

We’re very sorry for the issue you’re experiencing with our application. We understand your concern. Please contact your system administrator or manager and ask them to raise a Service Request with Oracle Support. This will help us gather the necessary information to investigate and resolve the issue as soon as possible.

Notificações

Após atualização não estou recebendo as notificações do app

Camp878

2 months ago

Response from developer

Olá, Lamentamos muito o problema que você está enfrentando com nosso aplicativo. Compreendemos a sua preocupação. Por favor, entre em contato com o administrador do sistema ou com o seu gestor e solicite que abram uma solicitação de serviço junto ao Suporte da Oracle. Isso nos ajudará a obter as informações necessárias para investigar e resolver o problema o mais rápido possível.

Bug na câmera

Ao usar a câmera em qualquer momento mesmo enviando o arquivo, ele continua usando a câmera, fazendo com que o celular superaqueça, trave e descarregue rápido.

eduasrdol

3 months ago

Response from developer

Olá, lamentamos muito os problemas que você está enfrentando com nosso aplicativo. Entendemos sua preocupação. Pedimos que entre em contato com o seu administrador de sistema ou gerente e solicite que eles abram uma Solicitação de Serviço (Service Request) junto ao Suporte da Oracle. Isso nos ajudará a coletar as informações necessárias para investigar e resolver o problema o mais rapidamente possível. Agradecemos por trazer essa questão ao nosso conhecimento.

Awful app

Always going offline, thinks I’m in Timbuktu, constant crashes.

Thisisalreadytakentoo

3 months ago

Response from developer

Hi, we are extremely sorry the issues you are facing on our app. We request you to please reach out to System Administrator or your manager and ask them to raise a Service Request for Oracle Support. This will help us gather necessary details to resolve the issue.

Doesn’t Work

Doesn’t talk to the other app therefore all jobs for the day are in the wrong order. Calls booked for AM are put last. PM calls first.
Also drains phone battery.

Muttsnutts81

4 months ago

Response from developer

Hi Muttsnutts81, we are extremely sorry the issues you are facing on our app. We request you to please reach out to System Administrator or your manager and ask them to raise a Service Request for Oracle Support. This will help us gather necessary details to resolve the issue.

Horrendous app.

If there was a way to give this 0 stars I would 1 is EXTREMELY generous. You will not use an app that will drain your battery faster. If you don’t have a battery to when it actually work you will kill your battery from 100% to 10% in under an hour. Faulty every step of the way full of glitches, lock ups, lose all info, reinstall start over from square one. Routing efficiency. More windshield time than time fixing any equipment 100% worthless.

ContractKlr

5 months ago

Response from developer

Hi , we are extremely sorry the issues you are facing on our app. We request you to please reach out to System Administrator or your manager and ask them to raise a Service Request for Oracle Support. This will help us gather necessary details to resolve the issue.

Parou de funcionar em IOS

A ferramenta de trabalho parou de funcionar em IOS tenho que abrir pelo navegador

weeeeeeesss

6 months ago

Response from developer

Pedimos disculpas por los problemas que está experimentando con la aplicación. Para comprender los problemas, necesitaremos más información. Póngase en contacto con sus administradores y pídales que envíen una solicitud de servicio al soporte de Oracle. Esto nos ayudará a capturar la información necesaria y resolverla lo más rápido posible

1 star!

Worst thing that’s ever happened to me. There’s your review…

Disgruntled employee.

9 months ago

Easy

We’ve just started using this app for work heaps better than some of the other ones we’ve used in the past.

Atomic Sparks

9 months ago

Response from developer

Thank you so much for your feedback.

Ótimo

Adriano mix

a year ago

Response from developer

Olá Adriano, muito obrigado pelos seus comentários.

Top application ever

Good

Benelsjr

a year ago

For work

Have to use this daily at work. Not hard to use. Sometimes it can be laggy.

Pinky Rodregez

a year ago

Response from developer

Hi, we sincerely apologize for the troubles you've had with the app. To understand the issues you are facing we would need more details. We request you to please reach out to your Manager/ System Administrator and ask them to raise Service Request with Oracle Support for the issues you are facing. Thanks in advance

A localização não está funcionando

O gps depois da atualização para a tag não está pegando

Francinaldo Inácio

a year ago

Response from developer

Barulho do chat

Poderia ter opção de trocar o barulho do chat, incomoda de mais

Samukaarp

a year ago

Response from developer

Ola Samukaarp, Lamentamos pelo incômodo causado pelo som do chat. Essa configuração é gerenciada pelo administrador do sistema da sua empresa. Recomendamos entrar em contato com seu gerente ou administrador para verificar possíveis ajustes. Estamos à disposição para ajudar no que for necessário!

Worst app ever

Need to learn something from Dayforce. Slowest and non user friendly app in existence.

Coltram46

2 years ago

Great

Good

King exe

2 years ago

Aplicativo

Aplicativo uma vez entrava que era uma beleza, agora no IOS ele so fica carregando e não entra, da que está carregando off-line mas sendo que está conectado a internet

Aplicativo com erro1

2 years ago

Response from developer

Muito bom

No IOS roda perfeitamente!

GDilly1995

2 years ago

Response from developer

Hola GDilly1995, gracias por tus comentarios. Si tiene algún problema en nuestra aplicación, le solicitamos que se comunique con su gerente/administrador del sistema y le solicite que envíe una solicitud de servicio al Soporte de Oracle. Gracias de antemano.