Oracle Field Service User Reviews

Name: Oracle Field Service
Rating: 4.29058 (382 reviews)

Oracle Field Service

Oracle America, Inc.

💼 Business

📊 Productivity

Customer Experience

Positive experience25.8% of reviews

Neutral17.7% of reviews

Negative experience56.5% of reviews

~ Based on 62 written reviews from the US App Store.

What users say

Summarized from real user reviews of Oracle Field Service. Based on 382 reviews and a 4.3/5 average, it highlights the 7 positives and 10 negatives reviewers mention most about this Business app.

Positive things

👍Clean, modern, and user-friendly interface
🗺️Effective map integration and GPS features
💬Useful collaboration messaging capabilities
⚡Good field work efficiency for data capture
🔗Quick link functionality speeds up workflows
📊Default data values improve productivity
✅Works well on Android devices

Negative things

🐛Frequent app crashes and freezes
⏱️Persistent lag and slow performance
🔐Constant login/logout issues requiring reinstalls
📱Severe iOS compatibility problems
🔄App requires frequent deletion and reinstallation
⚠️Blank screen errors on iPhone
🚫Navigation buttons malfunction after updates
💾Data loss and inability to access accounts
🔌Plugin loading failures (FTA, health checks)
🎯Dropdown menus cause page resets

Is Oracle Field Service Safe?

Oracle Field Service appears safe based on user ratings. AppsHunter Safety Score for Oracle Field Service is 85/100.

This assessment is based on 382 user ratings, with an App Store average of 4.3/5.

Safety Analysis

81.9% of ratings point to a safe experience

7.8% of ratings suggest some concerns

10.3% of ratings point to a risky experience

~ Based on 370 App Store ratings for Oracle Field Service.

Is Oracle Field Service Legit?

Oracle Field Service appears to be a legitimate app. AppsHunter Legitimacy Score for Oracle Field Service is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Horrendous app.

If there was a way to give this 0 stars I would 1 is EXTREMELY generous. You will not use an app that will drain your battery faster. If you don’t have a battery to when it actually work you will kill your battery from 100% to 10% in under an hour. Faulty every step of the way full of glitches, lock ups, lose all info, reinstall start over from square one. Routing efficiency. More windshield time than time fixing any equipment 100% worthless.

ContractKlr

4 months ago

Response from developer

Hi , we are extremely sorry the issues you are facing on our app. We request you to please reach out to System Administrator or your manager and ask them to raise a Service Request for Oracle Support. This will help us gather necessary details to resolve the issue.

Top application ever

Good

Benelsjr

a year ago

For work

Have to use this daily at work. Not hard to use. Sometimes it can be laggy.

Pinky Rodregez

a year ago

Response from developer

Hi, we sincerely apologize for the troubles you've had with the app. To understand the issues you are facing we would need more details. We request you to please reach out to your Manager/ System Administrator and ask them to raise Service Request with Oracle Support for the issues you are facing. Thanks in advance

Worst app ever

Need to learn something from Dayforce. Slowest and non user friendly app in existence.

Coltram46

2 years ago

Great

Good

King exe

2 years ago

1 star!

1 star!!

Disgruntled employee.

2 years ago

Won't load accounts

Worked great for a week now accounts won't load to check history or place on test

Brookebaddie12

2 years ago

Response from developer

Hi, we are extremely sorry that you are facing issues on our app. We would request you to please reachout to your Manager/ System Manager and ask them to raise Service Request for the issues you are facing and we will try to resolve them as soon as possible. Thanks in advance.

User 1

App is a user friendly package and the map for directions is good

DF-2

2 years ago

Response from developer

Thank you so much for your feedback.

1-5

Horrible. The bane of our existence

OracleFSisTrash

2 years ago

Good product

Works well in the field

Richy Ricky Ricardo

2 years ago

Response from developer

Hi Richy , Thank you for your feedback.

Sygic GPS link doesn’t work

Sygic GPS link doesn’t work on iPhone but it works fine on Android. Please fix this as copy and pasting addresses from work orders is more of a hassle than it needs to be.

Charm8er

2 years ago

Less than one star.

It could be my iPhone, but it sounds like there’s an issue with this app. I’ve had to delete this app once to three times a day and reload it just to close out a task. I’ll check in to a site and it just goes blank. The only “fix” is delete and reload. I don’t have enough time in my day to keep doing this. After 26 years in my job this app makes me want to quit.

No Data Dave

2 years ago

Response from developer

Hi Dave, we sincerely apologize for the troubles you've had with the app. To understand the issues you are facing we would need more details. We request you to please reach out to your Manager/ System Administrator and ask them to raise Service Request with Oracle Support for the issues you are facing. Thanks in advance.

I can’t even get passed Enviroment Name unless I’m missing something?

All it says is “could not connect, Please check your configuration “
Any ideas?

Sparky576

2 years ago

Response from developer

Hi Sparky576, we sincerely apologize for the troubles you've had with the app. To understand the issues you are facing we would need more details. We request you to please reach out to your Manager/ System Administrator and ask them to raise Service Request with Oracle Support for the issues you are facing. Thanks in advance.

Easy to use for field work

A simple clean modern app that is easy to use. Love the quick link, map interface and the collaboration messaging features. Also really like the default data values. Speeds up my data capture work. Makes my job much easier than the previous mobile solution we had.

Olivessa

3 years ago

Very good

The best app works very well love being apart of it

Othalb

3 years ago

Response from developer

Hi Othalb, Thank you so much for your feedback!

Review

Works very well! Good app to have for work!

Rontw65

3 years ago

Response from developer

Hi Rontw65, Thank you so much for your feedback!

Map integration

Maps doesn’t work anymore

zxcccvbnm

3 years ago

Developers FYI

Ever since the most recent IOS update I’m unable to use the APP. I’m having to use the website to access my ETA direct site for my job. Not sure what happened. I’m deleted and reinstalled APP multiple times.

Msufan07

3 years ago

Response from developer

Hi, we are really sorry the issues you are facing on our app. We would require some additional details to resolve this issue and for this we request you to please reach out to System Administrator and ask them to raise a Service Request for Oracle Support. Thanks in advance.

Login required every time

Continuously, have to delete the app and re-download it and re-initiate very non-productive
App attempts to open and then goes to a blank white screen.

im sure it is

3 years ago

FTA doesn’t working

I have a IPhone 14 ProMax, I can’t access to the FTA. Show me a message about the plug-in. Please help me with this situation.
I was updating my IOS ando all the configuration in my iPhone.

Tonwil30

3 years ago

Response from developer

Hi Tonwil, we are really sorry the issues you are facing on our app. We request you to please reach out to System Administrator and ask them to raise a Service Request for Oracle Support. This will help us gather necessary details to resolve the issue.