Oracle Field Service

Oracle Field Service

by Oracle America, Inc.

387 ratings
89 reviews
Free

Details

  • Released
  • Updated
  • April 4, 2018
  • August 28, 2026

Features

Oracle Field Service screenshot #1 for iPhone
Oracle Field Service screenshot #2 for iPhone
Oracle Field Service screenshot #3 for iPhone
Oracle Field Service screenshot #4 for iPhone
Oracle Field Service screenshot #5 for iPhone
Oracle Field Service screenshot #6 for iPhone
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About

Empower mobile workers with seamless access to work activities and communications. Manage routes, update tasks, track inventory, and stay connected, even offline. Synchronizes automatically when connectivity is restored.

Access and manage work activities
Route management
View activity details
Provide activity updates
Inventory management
Peer communication
Offline synchronization
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What users say

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+1

What's New in Oracle Field Service

2026.08.01

August 28, 2026

Improved in-app notifications and attachment handling Minor bug fixes and improvements

User reviews

Notificações

Após atualização não estou recebendo as notificações do app

Response from developer

Olá, Lamentamos muito o problema que você está enfrentando com nosso aplicativo. Compreendemos a sua preocupação. Por favor, entre em contato com o administrador do sistema ou com o seu gestor e solicite que abram uma solicitação de serviço junto ao Suporte da Oracle. Isso nos ajudará a obter as informações necessárias para investigar e resolver o problema o mais rápido possível.

Terribly Slow/ Frustrating to use

This app is horrible compared to the previous application my employer used. This app is very glitchy, it takes 30 secs to switch between “Accepted, Committed, Travel & Working” so 2 minutes total, which is WASTE OF TIME.

There should be an option to jump ahead of commit/ travel to working especially when you have two ATMs on site!

This app will also crash frequently & you have to repeatedly close & refresh the app to get it to work properly. 0/10 would not recommend.

DO BETTER
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Response from developer

Thank you for the detailed feedback. We’re sorry about the delays as well as the crashes you experienced. We are reviewing your feedback. Please reach out to Oracle Support and request you to share appropriate details of the issue. Your organisation’s Field Service administrator can also review whether the required status sequence is configured as intended. We take this feedback seriously and appreciate you reporting it.

Terrible

Trying to be everything to everybody. UX is awful. Nothing is simple. Multiple keystrokes back and forward to complete a simple task. Keeps locking up, even on new hardware. Terrible platform. The Devs just blame the system administrator. But this is what you get when AI is your lead developer. If your company uses this shoddy app, it’s a sign they’re heading out of business. EDIT: And as expected the dev responds with it my System Admin or Managers issue, not ORACL£. They then get the review removed by Apple. Quality business decisions, you should definitely trust.
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Response from developer

We’re very sorry for the issue you’re experiencing with our application. We understand your concern. Please contact your system administrator or manager and ask them to raise a Service Request with Oracle Support. This will help us gather the necessary information to investigate and resolve the issue as soon as possible.

Notificações

Após atualização não estou recebendo as notificações do app

Response from developer

Olá, Lamentamos muito o problema que você está enfrentando com nosso aplicativo. Compreendemos a sua preocupação. Por favor, entre em contato com o administrador do sistema ou com o seu gestor e solicite que abram uma solicitação de serviço junto ao Suporte da Oracle. Isso nos ajudará a obter as informações necessárias para investigar e resolver o problema o mais rápido possível.

Bug na câmera

Ao usar a câmera em qualquer momento mesmo enviando o arquivo, ele continua usando a câmera, fazendo com que o celular superaqueça, trave e descarregue rápido.

Response from developer

Olá, lamentamos muito os problemas que você está enfrentando com nosso aplicativo. Entendemos sua preocupação. Pedimos que entre em contato com o seu administrador de sistema ou gerente e solicite que eles abram uma Solicitação de Serviço (Service Request) junto ao Suporte da Oracle. Isso nos ajudará a coletar as informações necessárias para investigar e resolver o problema o mais rapidamente possível. Agradecemos por trazer essa questão ao nosso conhecimento.

Developer apps

User experience

🐞

Reported Bugs

12 issues

iOS 13.1+ compatibility breaking app functionality

Bug

FTA plugin not loading on iPhone devices

Bug

Health check feature non-functional on iOS

Bug

GPS/map features failing intermittently

Bug

Configuration connection errors on startup

Bug

Message reply text box disappearing

Bug

Back button stuck to top and unresponsive

Bug

Dropdown selections jumping to page top

Bug

Login screen ELA acceptance button unclickable

Bug

App logging out after inactivity or iOS updates

Bug

Work order creation failures

Bug

Invoice data displaying as blank on iOS

Bug

Requested Features

7 requests

Remember login credentials with fingerprint authentication

Feature

Prevent automatic logout during extended idle periods

Feature

Improve app loading and data sending speeds

Feature

Add photo library access alongside camera option

Feature

Display current time and cell signal strength

Feature

Fix back button functionality to prevent page resets

Feature

Enable offline functionality for areas without coverage

Feature

FAQ

What does Oracle Field Service Mobile do?

This app allows mobile workers to easily access, execute, and manage work-related activities and ongoing communications from their mobile device. It includes features for retrieving activities, managing routes, viewing activity details, providing updates, managing inventory, and communicating with peers.

Can I use this app without an internet connection?

Yes, the app works when the mobile worker does not have internet connectivity. It automatically synchronizes any actions taken while offline once connectivity is established.

What are the requirements to use Oracle Field Service Mobile?

Oracle Field Service Mobile requires an active Oracle Field Service subscription. The specific features available will vary based on the subscription services you have.

What is Oracle Field Service Smart Location?

When used with Oracle Field Service Smart Location, the app's functionality is extended to continually gather a mobile worker's coordinates when the app is running in the background. This provides enhanced location tracking capabilities.

Is this app free to download and use?

The app itself is available for download, but it requires an active Oracle Field Service subscription to function. Features and availability depend on your specific subscription services.