Oral User Reviews

Customer Experience

Positive experience35.1% of reviews
Neutral15.5% of reviews
Negative experience49.4% of reviews

~ Based on 1,603 written reviews from the US App Store.

What users say

Is Oral Safe?

Oral-B appears safe based on user ratings. AppsHunter Safety Score for Oral is 96/100.

This assessment is based on 199,905 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 199,905 App Store ratings for Oral.

Is Oral Legit?

Oral-B appears to be a legitimate app. AppsHunter Legitimacy Score for Oral is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The app has limitations

I wish the app would allow me to check that I’ve flossed in the morning without having to go back in and edit the session. It seems like an easy feature to add. It already has it for the evening session and my dentist has recommended that I floss twice a day. Also, the automatic sensing of where you are brushing isn’t very accurate
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App is not accurate reporting the area being brushed

Toothbrush is great but the app analyzing how I brush is useless. It is not responding to the correct area where I am brushing

Frustration with iO6 guided brushing

I’m starting to think that it’s not worth the extra to pay for guided brushing. I follow all the guidelines: stand straight, look straight ahead, hold brush at 45 degrees to gums, don’t dip head etc. I start on the upper left molars, but the app always thinks that I am brushing the upper right teeth. Also, if I stop twice to rinse while brushing the upper teeth it assumes I have finished (after 50% coverage) and flicks to the next screen with no option of returning.
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I do not understand how this app gets 4.7 stars!

I honestly do not understand how this app gets 4.7 stars. It is ridiculous! I have an iO9 and the tracking is terrible. It maps to places in your mouth that you haven’t even reached yet! I can be brushing one side and all the while the app is mapping to the bottom teeth, the other side, top teeth, basically everywhere except for where I’m actually brushing. The whole point of having this io toothbrush technology is to help to brush correctly! What a waste of money this toothbrush was. Fix it please! It is incredibly stupid and annoying.
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Oral B

Really help a lot and it is easy to sync with the brush but does consume a lot of battery.

Avg Score

My average score has been on 97 for weeks and weeks despite scoring 95+ twice a day. Sometimes I score 100% twice a day

Inaccurate

The app does not accurately capture brushing. I could be brushing the bottom right inside teeth and it will show me brushing the upper left side, then jump around to a different area.

I can’t even log in and the the tracking is appalling

Given the price of their toothbrushes you would hope they would put some of that money into the app; no such luck.
Absolutely terrible. I had signed up to the app, but over 2 years ago it started logging me out and now I can’t log in and tracking is atrocious.

Meta Changed

First off, I have been playing the toothbrush game for the past three and a half years. I am guaranteed a consistent clean everyday when I brush my teeth, but the new meta leaves a lot of be desired.

A recent update over the summer has really set things back. While I appreciate the new percentage display, I am observing that the UI is not accurate anymore. Prior to the update, I could reasonably achieve the minimum brush time of 2:04 with a perfect score, and I have the screenshots to prove it. But since the update, the total percentage, the six tooth sections, and the total score can no longer be reasoned about accurately. I’ve had perfect 100% coverage before with 0s of over-pressure and still managed to get a score of 99. Or more commonly, I’ve had all six tooth displays show sparkling white, but one mystery zone will not contribute enough to the global percentage complete, and it’ll stay at 99% at the end of the session until I guess the right section to brush again.

This was one of my favorite apps, but I’ll be honest, ever since the app started to lie to me, I can’t trust it anymore, which is why I have to give it 4 stars.
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The Tracker

The tracker needs some work because when i’m brushing i have to go over an area multiple times before it recognizes where i am.

100% recommend

I have had issues with my teeth and gums. I brought the io6 and have been using the app. They are soo much better now!

Great Toothbrush But App meh…

I got this OralB toothbrush at Christmas, my first OralB electric toothbrush, the brush itself is great, but the app and Bluetooth connection isn’t so great. This week I can’t update the firmware, even after removing the app twice and finally reconnecting to Bluetooth. It needs to be better.

Great app but... rinsing?

I don't understand why the app asks whether you have rinsed your mouth or not after brushing. Almost all dentists advise that you shouldn't rinse toothpaste out with water, otherwise the benefits of fluoride are not felt. So I think it's strange that the Oral-B app has this feature, which to me seems like common knowledge.
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No use following guided brushing

The guided brushing is completely rubbish. It will show you brushing often in a completely different area and complete another section you haven’t even brushed in yet

Oral B

I can see how I wash my teeth

Position Detection

The app has been struggling with Position Detection. It will either not register when I’m brushing or it will detect the opposite sides.

Can’t record flossing

I have been using this app for years and while it is not perfect it does it has met my needs until recently. The app was changed so that I can’t recommend if I flossed at anytime except night. Flossing is a major requirement of my routine and this change has contributed to making my teeth cleaning routine less effective. I find that I am better off not using it at all anymore. What a shame. It seems to me that it is reasonable to allow users to record flossing whenever it is done.
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Still needs fixing

The latest updated app is picking up on only two additional routines. The flossing is not listed, need to manually edit it. If that comes as part of the routine as earlier
that would be ace!

Brush screen does not work properly

Very inconsistent with showing where your brushing on screen vs where the toothbrush actually is in your mouth! Sometimes shows an area fully cleaned and the brush has not been there during that clean! I’m sure the app will be very good at telling me when I need to buy something though!

Dentist Recommended

My new dentist recommended my iO Series 6. This is only the second time I’ve used it. I promised him and myself that I would take better care of my teeth and gums.