Oral Reviews: Is It Legit?

Customer Experience

Positive experience35.5% of reviews
Neutral15.4% of reviews
Negative experience49.2% of reviews

~ Based on 1,660 written reviews from the US App Store.

What users say about Oral

Is Oral Safe?

Oral-B appears safe based on user ratings. AppsHunter Safety Score for Oral is 96/100.

This assessment is based on 201,829 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.6% of ratings suggest some concerns
2.5% of ratings point to a risky experience

~ Based on 201,829 App Store ratings for Oral.

Is Oral Legit?

Oral-B appears to be a legitimate app. AppsHunter Legitimacy Score for Oral is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Needs improvement on the assist cleaning

I have the iO7.
The assist cleaning doesnt quite follow where your toothbrush is located when brushing. I’d be upper left and the app says down middle. So it doesnt track your positionning cleaning properly and I have to brush for 5 min to get a 100% even tho I had it in 2 min. I’d like an option to manually select where im cleaning so it stops being confused.
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Oral B toothbrush

It was a pretty cool toothbrush just a bit complicated. But I still will recommend this toothbrush to people who have trouble brushing.

Très bon achat!

Je suis extrêmement heureux de mon achat! C’est comme si j’allais chez le dentiste pour me faire un nettoyage, mais là c’est à chaque jour.

Only if it worked

Could be useful but currently gets stuck on “Track your Routine “ screen. Only way to use the app again is to turn the phone off and on again. What is the purpose of such an expensive toothbrush if the app doesn’t work.

Am I doing something wrong?

I got their top of the line toothbrush, but it doesn’t seem to be able to accurately track which teeth or even which quadrant of my mouth I’m brushing.

Great brush, okay app.

I have been using an iO 9 for a couple of years now and the brush itself is fantastic. The app is a different matter though and recent changes mean it now regularly ends sessions the moment you try to start them, forcing you to delete and try again. The apps responsiveness is also terrible. Actions can take a second or more to register. Similarly the head tracking doesn’t sync correctly with the handle meaning constant nagging to change perfectly serviceable heads. Given the cost of the system they need to do serious work on the app.
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Love this App.

Love this app, but please fix the fact that I can’t select flossing after I finish brushing. I keep having to go into history and edit the session to select Flossing:Yes. Other than this, great tool for a complete clean!

Advanced toothbrush Stone Age app.

While I would love to say my experience getting an oral b smart toothbrush recommended by my dentist was nothing short of amazing until I spent more time making a mess trying to get the app to recognize my toothbrush at the right location. They sell “smart” toothbrush that can’t tell which quadrant of the mouth it’s at and on top of that it starts scoring you as a low level brusher when the app is glitchy . Tech is not what it thinks it gives regret making this purchase .
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Amazingggg

I’m on day 3 of brushing morning and night it’s like a game! it 3D tracks your teeth so you know when you’re done! I’ll never use a regular toothbrush again

Great app

App is great. Helpful and informative. It does not do well to update the firmware on the brush.

Almost zero accuracy

This app with Bluetooth is incredibly inaccurate. When I’m brushing my left side, it thinks I’m brushing my right side. Clearly users who rate this highly have very low standards. If I followed the apps advice I would overbrush my left lower teeth every time. Would not recommend…

iO5

Until 3 years ago, I had not ever had a cavity (I’m 46 yrs old) but after a MVA where I was ejected through the windshield bc my seatbelt became dislodged, I developed an autoimmune disorder and my bones , muscles etc began to deteriorate at an alarming rate. Fast forward the present, I left my biannual dental visit where I was told that I had developed 4 new cavities, 2 of which were so bad that I needed root canals. The dental hygienist recommended that I purchase this brand. So, this is my 1st “real’ electric toothbrush. All others were the kind that cost $12 or less. While I do find the app somewhat useful, it’s often inaccurate. It doesn’t read which teeth that I’m actually brushing and often tells me I’m brushing too hard. I also don’t like that it tells me that I’m brushing too long. Before my AI disorder, my teeth were in immaculate condition and I brushed them (along with my tongue and the roof of my mouth) with a manual Extra Soft toothbrush 2-3 times daily and flossed every night. My mouth and teeth felt cleaner with that routine than it does using this toothbrush…and yes, I still use my Extra Soft toothbrush to brush the roof of my mouth and tongue. So, I’m going to use it until my cavities and root canals/caps have been placed and then they’ll perform my next cleaning. If they see a vast improvement, I’ll continue, but if not, I’m going back to my manual toothbrush routine!
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Didn’t work

App wouldn’t connect to my iPhone

Floss

The floss portion of the oral b is grayed out and I can’t input yes or no

I love it!

Great toothbrush and app!!!

3star

I like it but I wish the age ratting was not restricted

Needs improvement

BF used to be decent but now it consistently marks down my brushing percentage. It doesn’t tell you why you’re losing points. It’ll still say zero seconds over pressure and give me a perfect score that way, but the overall score keeps knocking down. I don’t understand why.

Glitches

The app lives in the future. I just changed the brush head (10/02/2026), and it says the next replacement is in 90 days and shows the replacement ETA as 12/31/2027. That is a shame. Fix it.

Bad update

- They removed the setting to not add unguided sessions to the app.

- Since the update, I often get the following: I open the app, I start brushing, 1 sec later the guided session ends, but my toothbrush is still running… Please answer with an email so I can send logs to debug.

- Still no dark mode for the app, the login screen, and the icon.
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Poor Update

I’d love to know who at Oral-B HQ prioritises tongue cleaning over flossing.

The additional routines should be configurable if they’re not all going to be listed. Given they aren’t, though, I’d have thought dentists would recommend daily flossing over daily tongue cleaning.

Please either restore the “Flossed” option or let users choose which additional routines are shown.
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