At Some Point, You Have to Ask if Orange is Even Listening
4 releases in a row, and this app still will not open beyond the initial startup screen on an iPhone 16 Pro Max. Have fully deleted this app, restarted iPhone, reinstalled multiple times, still never opens beyond “Connected Even Abroad” splash screen. Who is actually testing these releases at Orange??? And what are we doing to really assess and fix these basic app access problems. Just forces you to use the web site interface in order to do anything.
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Response from developer
We’re really sorry for the frustration caused by the top-up process in the app. Thank you for your detailed feedback — we’re already working on improving this to make topping up smoother and faster. Meanwhile, please feel free to top up via our website, and don’t hesitate to reach out if you need any help!
Olivia solved problem!
Issue with slow Internet connection was resolved quickly and easily with a chat through the app. Olivia provided excellent customer service. Much appreciated.
Worked for me
Didn’t have any problems other users reported. Worked well while I was travelling round Europe. Only issue was the it didn’t want to call Swiss numbers (all others fine), but data worked in Switzerland not a big issue. May use when travelling again.
Terrible coverage and endless robocalls
I bought a eSIM for 30 days, I needed a phone number to communicate with friends in Europe. I keep receiving robocalls and commercial calls for solar panels and energy things. I contacted orange and they said they couldn’t do anything about it. They recommended I use a blocking app. The coverage is terrible and the data are awfully slow.
Do not recommend!
Do not recommend!
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smette di funzionare
servizio da cani, non fatelo assolutamente la esim smette di funzionare senza motivo e l’assistenza clienti è oscena
