Oscar Health User Reviews

Customer Experience

Positive experience40.5% of reviews
Neutral10.4% of reviews
Negative experience49.1% of reviews

~ Based on 163 written reviews from the US App Store.

What users say

Is Oscar Health Safe?

Oscar Health appears safe based on user ratings. AppsHunter Safety Score for Oscar Health is 97/100.

This assessment is based on 16,625 user ratings, with an App Store average of 4.9/5.

Safety Analysis

96.8% of ratings point to a safe experience
1.1% of ratings suggest some concerns
2.1% of ratings point to a risky experience

~ Based on 16,609 App Store ratings for Oscar Health.

Is Oscar Health Legit?

Oscar Health appears to be a legitimate app. AppsHunter Legitimacy Score for Oscar Health is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Dog water

This app is absolutely garbage. Its my new insurance i cant ever send a message to my provider because it keeps crashing everytime i attempt to setup an appointment.

Run

They are the absolute worst!

Terrible app

They make logging in to your account way more complicated than it needs to be

Can't log in

What is accounts.hioscar.com and why doesn't the fingerprint work on the ipad. I use the fingerprint login, then there's a message and I have to enter the password anyway.

No funciona

No se puede ingresar, nunca pude entrar à la página.

Hard to navigate on my IPhone!

Can’t view the whole screen on my IPhone!
Please fix this.

Can't log in

The keyboard doesn't fit in the smaller app shape on the iPad. No keyboard means I can't log in. I tried clicking the tiny green icon on the top left to expand the app, it does nothing.

Can’t do anything.

The app is so garbage it won’t let me email my PCP. Call anyone. I don’t know what’s going on with this app. Oscar needs to fix the issue that’s going on with their app plus all the changes they have done making it harder to even afford to see someone.

Not secure??

My app has never worked, I get the message “it appears your iPhone is not secure. Please use the website.”
When I go to hioscar.com and log in on my phone, I am redirected to the app, where , of course, I get the message above.
When I try to log in on my MacBook Pro I get the message above”internal server error.”
How can I log in???
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Stop locking me out of my account

This app constantly locks you out despite putting in the right password. I need my bloodwork and am locked out for 30 - 60 minutes. Thanks.

Can’t login

For some reason the login system opens up the internet instead of just having you type your login in. That internet just goes to a white page.

Poor service from a customer service representative named Yoradi. March 3, 2026.

An agent from Oscar spoke with me over the phone and asked me for more information. I had to give my Social Security number to this person named Juradi or Yoradi. I hope this isn't a scam—I don't understand why that representative is causing a problem.
Thank you

The worst health insurance

I cannot login to my account on a Saturday because the customer service is closed on weekends, and my account was locked after 2 failed login attempts. They make you create an unnecessarily extravagant password. Why can’t health insurance be simple?

Terrible UX

The worst provider I’ve ever had. Period. They go out of their way to prevent you from copying your ID number for pasting, like getting a bloodwork appointment, for example. Of course, it’s probably hidden away just like so many other things in the app. But come on — why disallow copy and paste.?

Muy mala la plataforma online

Es muy complicada navegar en la aplicación no sale claro lo que se busca deberían de mejorar pensando que hay personas de la tercera edad que no saben navegar en las aplicaciones

So many broken buttons, terrible AI

They will deny a claim and say to read the EOB for an explanation. But the button to see the EOB doesn’t work. Their AI chat bot for seeing care is trash. I didn’t know Walgreens wasn’t an in-network pharmacy but instead their AI tried to gaslight me by saying there no place called Walgreens.

Dysfunctional

Not yet functional or efficient

App looks user friendly, but pointless

The app is user friendly, easy to navigate, but for being a “virtual health hub” as they push everything virtual, actually getting care continued that did not start with their virtual platform is a nightmare.

Keep getting logged out

When the app is working, it’s pretty streamlined and great! That said, it often won’t let me in, which is a problem. I have it set up to use Face ID, and often it spins and gives me a checkmark like it has worked, and then still makes me sign in. I can’t remember my password (hence face id), so I keep having to reset it, and then I get locked out of my account for “too many attempts”.

So again, when it lets you in, it’s a great app! But I frequently can’t get in, which sucks.
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Not good

Too bad when we cant rewards, press oscar unclock then we out this app .