Hides Full Details to Trick You for Fines
Of course you aren’t going to walk up to the machine to double check, you expect the app to make it clear.
Mr Jason Waldron
Top app
I think it may have stopped my Watch so I turned off live activities.
Frustration by design
I don’t want my data scraped or to register with an app simply to park my car.
The app system is utterly useless when you can’t get a signal. In fact, it’s just utterly useless.
Grow-up and just let us pay by card. I’m not going to use this piece of dross again.
Missing the basics
Don’t waste your time
Useless
Additional charges
Cheaper to just tap your card/phone at the machine. (Or use cash - does anyone do that?)
Useless, Frustrating Rubbish App
App doesn’t work
Excess Charges
I recommend you get a bag of change and save yourself a few pence.
Response from developer
Hi There, thanks for taking the time to leave a review. The convenience fee is a cost added by the parking operator, this is usually the location owner or local council. Thanks, MiPermit Team.
Convenience Fee
Mr Highgate
Response from developer
Hi there, thanks for taking the time to leave a review. We're sorry to hear about the issues you've been having with our app. This is definitely not the experience we want our users to have. The problem you're describing appears to be unusual, and we'd like to investigate it further. Please send us an email at help@MiPermit.com detailing the issues you've been having, including the specific locations and times. This will allow our team to better understand what might be going wrong and how we can improve. Thanks, MiPermit Team.
Unhelpful
Response from developer
Sorry for the delay in replying. When a payment is made a large green tick success notice is shown, and you will see on the Current tab the stay you have paid for. If this was not the case, please get in touch with help@mipermit.com with your vehicle detail, time and date of stay, device model, iOS version and we'll investigate further. Many thanks.
Added charges
Response from developer
Sorry for the delay in replying. The convenience charge is not set by MiPermit and has nothing to do with the app itself. Some parking operators set charges and some do not, unfortunately this is outside our control. Many thanks.
Parking opps rubbish
Shockingly bad
Response from developer
Sorry for the delay in replying and that your experience wasn't as good as it should be. For future reference, you can reset your account password by tapping the "Forgotten" button on the login screen and enter your mobile number to reset. This will send a text message with a temporary password to use to gain access to your account. Failing that, you can pay for parking without logging in by going straight to the location on the map screen, select the location, and following the Pay to Park screens. Also, vehicles are also not bound to an account and can be used on as many accounts as needed. I hope that helps.
Doesn’t work and nearly made me late
Response from developer
Sorry for the delay in replying. Unfortunately if a payment is declined then there's no way for us to take the payment. Please get in touch with help@mipermit.com if are able to give more information so we can investigate further, if you haven't done already. Many thanks.
Terrible
Response from developer
Sorry for the delay in replying. Please get in touch with help@mipermit.com if you haven't done already. Many thanks.
What crap
Fix your damn app please
