ParkingOps User Reviews

Customer Experience

Positive experience8.5% of reviews
Neutral4.3% of reviews
Negative experience87.2% of reviews

~ Based on 47 written reviews from the US App Store.

Is ParkingOps Safe?

Not enough ratings yet to assess ParkingOps.

Is ParkingOps Legit?

ParkingOps appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ParkingOps is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Hides Full Details to Trick You for Fines

The app doesn’t display clear enough information on the parking charges, tricking you into thinking they don’t apply when they do. For example, it says charges are in force 08:00 to 18:00. But scroll down and there’s another section hidden with charges 17:00 to 08:00. They then give you a fixed penalty notice for not buying a ticket.

Of course you aren’t going to walk up to the machine to double check, you expect the app to make it clear.
Show more

Mr Jason Waldron

Wouldn’t let me extend my parking any longer than 10 minutes so I had run back to the car about half a mile away and hope that I didn’t get a parking ticket there wasn’t one on my windscreen so hopefully I haven’t

Top app

Great app, always use it in Norfolk.
I think it may have stopped my Watch so I turned off live activities.

Frustration by design

Get rid of all the apps and just put a card reader on your darned parking meters.
I don’t want my data scraped or to register with an app simply to park my car.
The app system is utterly useless when you can’t get a signal. In fact, it’s just utterly useless.
Grow-up and just let us pay by card. I’m not going to use this piece of dross again.
Show more

Missing the basics

Compared to the other 9 parking apps on my phone this is the only one that can’t issue a receipt until the following day, benchmarking your app features is pretty simple…

Don’t waste your time

Clicking the pay to park button does nothing but close the sidebar. App is not fit for purpose.

Useless

Cannot get it to accept any card

Additional charges

What isn’t obvious is that they add a charge for using the app.
Cheaper to just tap your card/phone at the machine. (Or use cash - does anyone do that?)

Useless, Frustrating Rubbish App

Tried using it today in Burnham Market Norfolk. Spent 10 minutes trying to pay then gave up and parked for free in the town. When talking about it in a shop the shopkeeper overheard and chipped in she wished she had a £1 for everyone she’d heard saying the app was unusable. The developers should probably test it before releasing. Awful app. Avoid.
Show more

App doesn’t work

No stars. App refused to let me pay for parking. It just did nothing apart from give me the option to pay which then wouldn’t let you cannot select. Absolutely nothing at all. Couldn’t pay, couldn’t park, missed a meeting!

Excess Charges

I find these days I don’t have cash so ended up using the app, straight forward to use BUT 20p to use the app??? If I use cash a person has to drive and empty the machine = extra cost. Use the app NO person, NO driving, NO handling cash. So why does it cost more? Just another rip off to get extra cash, 20p x all the users = a nice little earner for no extra expense. The answer of it’s not the app that charges it’s the car park is not acceptable.
I recommend you get a bag of change and save yourself a few pence.
Show more

Response from developer

Hi There, thanks for taking the time to leave a review. The convenience fee is a cost added by the parking operator, this is usually the location owner or local council.  Thanks, MiPermit Team.

Convenience Fee

They charge you extra, for doing their job for them. Use if you have to but self serve should not be more expensive

Mr Highgate

Totally useless. Tried two different locations. Neither accept contactless, only cash! Called help number and told to download this app. Says you don’t need to register for first payment, registration available only after first payment. Keeps going to login which it doesn’t accept as you can’t pay. Spoke to help again who said I need cash. Saw a real man from the parking enforcement who went through the app and agreed it didn’t work. Phoned help again and given 2 hours free virtual parking. Spent an hour in two different locations Cromer and Overstrand trying to pay for parking. Totally useless. Cash only in Norfolk. Beware!
Show more

Response from developer

Hi there, thanks for taking the time to leave a review. We're sorry to hear about the issues you've been having with our app. This is definitely not the experience we want our users to have. The problem you're describing appears to be unusual, and we'd like to investigate it further. Please send us an email at help@MiPermit.com detailing the issues you've been having, including the specific locations and times. This will allow our team to better understand what might be going wrong and how we can improve. Thanks, MiPermit Team.

Unhelpful

The app is reasonably easy to use, but not particularly intuitive, and gives little help to the new user. Most infuriating, even once one has paid there is no subsequent indication that one has done so. I consider this entirely unacceptable, and so have deleted the app.

Response from developer

Sorry for the delay in replying. When a payment is made a large green tick success notice is shown, and you will see on the Current tab the stay you have paid for. If this was not the case, please get in touch with help@mipermit.com with your vehicle detail, time and date of stay, device model, iOS version and we'll investigate further. Many thanks.

Added charges

This app works well but it adds a convenience charge of 20p every time you use it which really annoys me because the council get my money without having to print and issue a ticket and they don’t have to employ someone to empty cash out of the machine and yet somehow I’m the one who pays for this convenience? I’ll be removing this app as soon as I can! I know it’s only 20p but today I wanted a 1hour ticket (£1.30) so that’s an uplift of over 15% and that’s too high.
Show more

Response from developer

Sorry for the delay in replying. The convenience charge is not set by MiPermit and has nothing to do with the app itself. Some parking operators set charges and some do not, unfortunately this is outside our control. Many thanks.

Parking opps rubbish

Down loaded app didn’t work easy if time rubbish

Shockingly bad

My husband has used this app before for our car ages ago, I am now in the car but it won’t allow me to set up an account it just wants me to log in but I don’t have an account, I’m just stuck in a loop of trying to pay for parking but not being able to because I don’t know login details but because the car is registered to my husbands account I can’t set up a new account - not to mention the fact that the area I am has poor 4g - I’m fuming this has ruined our day
Show more

Response from developer

Sorry for the delay in replying and that your experience wasn't as good as it should be. For future reference, you can reset your account password by tapping the "Forgotten" button on the login screen and enter your mobile number to reset. This will send a text message with a temporary password to use to gain access to your account. Failing that, you can pay for parking without logging in by going straight to the location on the map screen, select the location, and following the Pay to Park screens. Also, vehicles are also not bound to an account and can be used on as many accounts as needed. I hope that helps.

Doesn’t work and nearly made me late

It couldn’t find the location I parked at, but after trying for 15 mins, it finally did. Then it continually rejected my £2.00 payment using both my card and Apple Pay. I would have happily tried for longer, but I had an exam at 10:15am, which is now over. If I get a ticket for parking here (which I had to do), you will be hearing from me.
Show more

Response from developer

Sorry for the delay in replying. Unfortunately if a payment is declined then there's no way for us to take the payment. Please get in touch with help@mipermit.com if are able to give more information so we can investigate further, if you haven't done already. Many thanks.

Terrible

Arrived in car park and downloaded the app. Inputted all the parking information and on trying to pay 3 times got messages saying payment failed. On checking my online bank payments had actually gone through. Rang customer services but gave up after 30 minutes on hold. Terrible service and app.

Response from developer

Sorry for the delay in replying. Please get in touch with help@mipermit.com if you haven't done already. Many thanks.

What crap

Can’t pay to continue to park when time runs out on the app so you have to start all over again with your details

Fix your damn app please