ParkMobile User Reviews

Customer Experience

Positive experience14.3% of reviews
Neutral5.5% of reviews
Negative experience80.2% of reviews

~ Based on 1,124 written reviews from the US App Store.

What users say

Is ParkMobile Safe?

ParkMobile: Park. Pay. Go. appears safe based on user ratings. AppsHunter Safety Score for ParkMobile is 96/100.

This assessment is based on 1,341,790 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.5% of ratings point to a risky experience

~ Based on 1,341,790 App Store ratings for ParkMobile.

Is ParkMobile Legit?

ParkMobile: Park. Pay. Go. appears to be a legitimate app. AppsHunter Legitimacy Score for ParkMobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

iOS 26.6

Unable to do anything in app. Rebooted phone too. Saturday afternoon.

Spam notifications

The app sends marketing push notifications about gift cards even when marketing notifications are set to Off. This is a problem because I need notifications about the meter running out when I use the app, so I cannot just turn off notifications entirely.

Quicker and Easy

Always great to use the park mobile app across various locations and it’s easy to identify parking spots and simplified process to pay.

Update Required; Can't Use

Certain categories of apps should seek to service everyone, not just the people with the newest iOS versions. A parking app is one of them.

Serious tech issues

Abhorrent support; and the newest update used cut rate developers. App and website both failed and the chat bot bottom of the barrel. Nearby villages use Passport Parking and I’m asking our Mayor to do the same.

Lots of errors I can’t pay

Can’t pay because of errors and then I get tickets

12/30/19 7:04 pm. Once again used it. Randomly ! V good. Great ! Once we have the cars written in !

8/7/26:
Excellent ! Love it.
But, you need to be ubiquitous. Everywhere ! The whole of USA ! and the world too!

We had so much difficulty when we didn’t log and write in each of our 4 cars.
Then, one day I decided to put them in, 1 by 1.
Poof ! No more problems !
Fantastic app !
Great ! 1/2/21

Not working

Impossible to get in, sms verification is not working

Outstanding

Simply outstanding. ‘Nuff said!!!

Parking

Good spots! Cheap Price!

Bad tone

The app is fine. The confirmation fine is dreadful

Poor UX

Errors out at last step of a multi-step process, such as oops sorry number of cars limit reached or card expired, start over. C’mon, check those things at the very beginning.

My park ranger

I’m smitten with the way I’m able to park and pay with ease

Pushes notification ads

Just got an advertisement to set up ParkMobile" for my business pushed ad a notification

It's unbelievable that an app required by my city to park is advertising to me, this should be banned by any contract the city has. I'm writing to my city councillors now too.

Time wheel is silly

Good app. Really would prefer to just enter numbers instead of spinning the time wheel

Worst App Ever

I’m trying to park after dropping my husband off at the emergency room door at the hospital and the system here is set up terribly and takes your money for nothing! I took a photo of the section number on the wall where I parked, assuming it was relevant to payment and tried the kiosk first. The prompt says enter number (with no specification) so I entered the number from the wall, then asked for your payment, then a tag printed and I saw that the number on it was supposed to be the license number. So I try adding the app to my phone so I don’t get a ticket. I enter my email and card info then it says “start session,” but doesn’t ask for my license plate number~ as it turns out, I had a license plate in the system from years ago when I used the app in the past, so it automatically linked that to the session)~ I was never given a chance to enter a different license plate. I call for assistance and after an hour on hold, the guy tells me that they cannot stop the session or refund me. So now I’m out double my money and missed over an hour of helping my husband in the emergency room! I will never use this App again!
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LAKE GEORGE

Easiest to be use especially when
Adding time

Horrible app and customer service

The app was super confusing and customer service was absolutely horrid. I haven’t used it in a long time tried to park somewhere today. It simply asked me the Zone I was in in the parking space and then went right to payment and only after payment did it become obvious that you had a change a previously stored plate they don’t let you change the plate in the app at all even though I contacted immediately so now I have to pay twice for the same freaking parking space just so I don’t get a ticket absolute garbage
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Easy Peasy!

Easy to use, accurate, affordable.

Mazz Sea Isle

Easy to navigate and a very user friendly app. Can add additional time to your meter without being at your vehicle