ParkMobile Reviews: Is It Legit?

Customer Experience

Positive experience17.4% of reviews
Neutral5.3% of reviews
Negative experience77.3% of reviews

~ Based on 1,390 written reviews from the US App Store.

What users say about ParkMobile

Is ParkMobile Safe?

ParkMobile: Park. Pay. Go. appears safe based on user ratings. AppsHunter Safety Score for ParkMobile is 95/100.

This assessment is based on 1,365,322 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.4% of ratings point to a risky experience

~ Based on 1,364,091 App Store ratings for ParkMobile.

Is ParkMobile Legit?

ParkMobile: Park. Pay. Go. appears to be a legitimate app. AppsHunter Legitimacy Score for ParkMobile is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very good

Easy to use, and tracking of the remaining hours is excellent.

Not working

Nothing works on my side, updated, still not working

Parking app

Quick and convenient

5 star reviews are a lie

So many fees, asks for way too much of your data.

Thieves

Joke of an interface. Made a mistake with the parking information and instead of being able to edit it, park mobile tells me nothing can be done, takes my money, and then cites that the parking industry is a “no refund” industry.

Bad customer service

Refused to assist us and refund us when our park spot was inaccessible. Blamed us. An app like this is supposed to ensure ease of not stressing over a spot and it was the reason we almost missed our show.

Zero

les personnes ont le monopole donc y a que eux qui ont le service, mais vu que ça marche pas, mais ça nous payer l’amende. Mort de rire

Beware

This company is a scammer. They will refuse to refund you and continue to point fingers at other people when they are responsible for payment. If you ever have an issue with them, good luck with their AI chatbot. Absolute disgrace of a company.

No way to edit incorrect license plate

Company needs to allow changes to a booking, especially since they they don’t allow cancellation or refunds. I mistakenly booked my default license plate and had to book twice to protect my second car. Wrong to not allow changes.

Easy Usage

I have enjoyed using this parking app to park in Charlotte. Very easy to use and I have t had any issues with it.

Fix Apple wallet and will be 5-stars

Great app, easy, easy to use.
Unfortunately, from the reservations page (in iOS browser) the ‘add to Apple wallet) fails. Goes through the steps, but never adds anything to the wallet.

Doesn’t work.

Never sends a link to finish setting up your account.

Paid for 8 hours total and still got a ticket.

Tried calling to speak to someone. Was on hold for over 30 min till I gave up. I’ll just never use this again since it was such a waste of

Charged. Didn’t work. Got fined for parking. Can’t even fix it because I can’t talk to anyone
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login prozess funktioniert nicht

egal welche modalitäten man probiert. Email, apple, SMS, man kommt dann irgendwann in der authentifizierung nicht weiter. der weiter button scheint nicht immer programmiert zu sein

They’re spammers

Sketchy marketing emails

Stopped working

I used this app for several months with no problems. Then it started asking me to add a payment method. The card I was using was valid but I deleted it and added another card. Same message. I tried their bs AI customer service app which basically blamed me for the problem. Bye Park Mobile.

Wasn’t working at first but now is simple and easy

It’s actually not that bad

Can’t cancel a session

It would be a huge improvement to allow users to cancel an existing session (without refunding any money). Currently, if I leave a session early and move my car to a different parking area, I can’t purchase parking for the new area. Other apps allow for this possibility. I do this often, and I will be using a different app when parking.
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Crooks

Corrupt company, pay bribes to politicians to get access to metered parking

I actually don’t hate this

So, I was annoyed and anti-parking app; but I’ve used this in multiple cities across the country and it’s wonderful! I don’t have to search for the meter or box and it remembers my car.

The best

Very convenient