No longer possible to login
After trying yo login with Apple Account, app requests phone number for code and then app says there is a server error.
Garbage App that Over Charges for Parkinf
Absolutely garbage!
The money has been stolen.
I booked a parking spot in advance via the app, but upon arrival, an attendant told me they couldn't accommodate a oversize vehicle and refused me entry. I subsequently contacted the app's support team, but no one ever responded—neither to my phone calls nor my emails; I was completely ignored.
Limited and terrible support
I seem to have issues with this app more so than SpotHero. There’s no option to extend your time limit like SpotHero and this rain. This difficult situations that I had to pay twice when I finally got around to asking for a refund they said it was over the 14 day. And they wouldn’t refund kind of disappointed and will not use this app again.
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Fraud and taking money
I was charged three separate times, I have evidence I was charged three times and these guys tried to say I’m making up secret transactions. Guy over the phone was super unprofessional mentioned that even though I had times stamps and evidence of each charge and they still said I was only charged once. This is ridiculous. After I this I’m completely shutting down my account first time using this app and it was a horrible experience. Never again
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Seaport screw-up
Booked a space in a Seaport garage in Boston , $29 plus $5 fee then the QR code wouldn’t work at the gate, had to pay $42 to get the attendant to open the gate- hassle and very expensive day for parking. Did not work for me, have applied for a refund but that process made it clear that it is unlikely that there will be a refund. This app is not reliable in Boston
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Customer service is horrible
App works great but when it glitches then good luck getting help. You need a refund you’ll have to go through your bank and file a claim.
No customer support
They charge you an extra $15 claiming that a Tesla Model Y is oversize. You call their call center and wait 20 minutes to talk to an agent who then hangs up on you.
Junk
This app sucks. Randomly logs me out on a regular basis and this time deleted my car’s license plate and won’t let me add it back because of a “server error.” Low-budget, trash interface and they do nothing to improve anything.
Scam
I booked parking through this app in several different cities, but it failed every time. As a result, I had to pay for parking twice on multiple occasions. I wouldn't recommend it.
Poor user experience
Used in Los Angeles for World Cup and was give conflicting directions. Couldn’t get a refund so ended up paying twice for parking. Will not use service again. Their business lacks adequate customer service.
Worked great!
I just used the ParkWhiz app for the first time, for an afternoon Pittsburgh Pirates baseball game.
The last time I had tickets to an afternoon Pirates game I had to park in the Strip District, because I couldn’t find any available parking in town. I used the ParkWhiz app to prepay and reserve parking in the Gateway Center Garage, an easy walk to PNC Park. It worked great!
The last time I had tickets to an afternoon Pirates game I had to park in the Strip District, because I couldn’t find any available parking in town. I used the ParkWhiz app to prepay and reserve parking in the Gateway Center Garage, an easy walk to PNC Park. It worked great!
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Got screwed; no help
ParkWhiz told me to show my parking pass to the garage attendant after parking. But there was no attendant present - only a security guard who said he could do nothing and that everything was automated. I tried to call the ParkWhiz help line, but I could not get through. So, I left, trusting that ParkWhiz would take care of things. Big mistake. I came back four hours later, picked up the car and drove off, still having seen no sign of an attendant or any way to verify that all was well. A month later, I got a $100 bill from the garage owners threatening to boot or tow my car if I didn’t pay up. I contacted ParkWhiz but could raise only an AI chatbot that kept telling me ParkWhiz was just a third party vendor and that I would have to deal directly with the garage. The garage, of course, has been wholly unresponsive. There are other parking brokers out there. I suggest you use one of them instead of trusting this company.
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Nightmare
I purchased the parking pass for what the app alleged was a 24 hour public lot. upon arrival the attendant refused to open the gate to the lot, he stated the lot was exclusively for monthly clients. The app does not allow you to request a refund, you must email.
Scam
They let Me book a parking spot but didn’t check that the parking lot was already completely full. Couldn’t park. Ended up showing late. Wasted gas. I tried to contact them through phone and app for a refund but they only let you speak to a simple, unhelpful bot. I had to do a charge back through my bank.
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Do not use
Horrible
Parking is not guaranteed
I purchased a parking spot for a July 4th event, drove 1 hr to the event, parking attendant said parking is full despite me paying for my parking spot ahead in parkwhiz. Customer support won’t help with refund. I had to submit a word form for refund. Still waiting on refund.
ParkWhiz has gone to dump
No customer support anymore why even bother they used to be great everyone spending on ai but no one to reach out to when there’s issues.
Scam app
The parking lot I reserved was full and there was no attendant. There's no easy way to report this in the app to get a refund. Stay away from this garbage
Charges twice upon exit
ParkWhiz works with garages that have broken app readers. When you exit they charge you twice what you agreed to and ParkWhiz doesn’t realize this is fraud
