Not satisfied
We have a lot of issues with Payactiv. It's hard to get a rep to solve your problem without seeming like a bother. There's no way to update the app without calling and being redirected. 5
I felt unheard after confiding in Jacob D about missing hours and asking to be transferred. Particularly after explaining I was out of town and really needed Pay Activ until payday. I received only an automated response with no personalization or concern. This situation alone would prevent me from recommending this app!!
I felt unheard after confiding in Jacob D about missing hours and asking to be transferred. Particularly after explaining I was out of town and really needed Pay Activ until payday. I received only an automated response with no personalization or concern. This situation alone would prevent me from recommending this app!!
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Hands down So easy
Took me 10 minutes instead of waiting 2 and a half weeks with my biweekly job to have gas money to get to work this is awesome.
Customer service sucks
Just returned to a previous employer that use Payactiv services and it’s still the same from years ago. Live customer service workers are like robots with bad understanding all around. I’ve been having troubles with this app for over a week now and I keep receiving the same message to do the same thing over and over and still no fix. They are quick to tell you they are working on the problem but they never get it fixed within the time they give you. Still haven’t had any communication back and I have sent over 40 emails and phone calls.
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Nope
Had I submitted this review a week or so ago I would’ve given it five stars. It came in good in a pinch and has been helpful in the past. However, apparently out of nowhere the company decided to change the way they calculate money that can be borrowed from your paycheck. And they give no notice to let the customer know that that is something that’s going to be changing. So whereas my income hasn’t decreased, and my hours hasn’t decreased, I went and logged in this morning and my available to borrow is only $20 now which is significantly less than I’ve always been able to. I can’t understand the reasoning for changing this because it comes from my payroll company so it automatically gets paid to them. There’s never been an instance where they weren’t paid. I would suggest trying a different company.
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Easy
It was pretty easy setting up account. But that fee shouldn’t be more than $1
Never updates hours worked!
It’s weekly not daily…. They don’t update hours for like 5 days after worked. Good luck! Sucks.
Easy peasy
Add a card of your choice and click access my money. Easy peasy
Be careful
Very safe and efficient but don’t take your whole check out too early lol
Wow
In seconds
Horrible experience
I have never been able to get my pay off. The only card to get money on is there own, I can add my bank account and can’t even transfer there. Absolutely worst company ever!
Ughh
Just gonna stay in debt with this app
SLOW
This app is VERY VERY slow and it crashes ALOT !!
Terrible
App is no good. Literally just downloaded and it wont let me log in. Everytime i enter my password and username the screen just refreshes itself and makes me do it again. Terrible
Pay
I was given access immediately and this emergency fund just made my day
Unpredictable
This app has worked ok over the years but in the last 48hrs I’ve been locked out due to a system glitch and no one can tell me when or how I can access my funds. This is incredibly disappointing don’t get this app they have to many issues and not a good support team for when you need anything to be fixed . No one ever knows anything and nothing can be fixed .
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One concern
The app is a lifesaver when I need a little bit of extra cash to pay a bill or to get Groceries. The only thing that bothers me is that there’s never a specific time frame for when your available balance updates. It’ll be as soon as 10 in the morning or as late as two in the afternoon. There needs to be more consistency with the timeframe.
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Simple app bugs
Logged into my account & logged out a few hours later I try to log in and getting wrong password or mobile # I changed the pw now I’m getting spammed verify identify with a selfie 1000 times cannot access your wages
Made Life Easier with PAYACTIV
I’m glad to learn this from my employer to give you some cushion before payday 🙏
Hours not loading
If u work a weekend shift the hours won’t load until that following Monday
Accessing accounts
Had a hard time connecting accounts but all in all was fast access
