Payactiv Reviews: Is It Legit?

Customer Experience

Positive experience36.1% of reviews
Neutral6.8% of reviews
Negative experience57.1% of reviews

~ Based on 793 written reviews from the US App Store.

What users say about Payactiv

Is Payactiv Safe?

Payactiv appears safe based on user ratings. AppsHunter Safety Score for Payactiv is 95/100.

This assessment is based on 84,835 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.6% of ratings point to a safe experience
1.7% of ratings suggest some concerns
4.8% of ratings point to a risky experience

~ Based on 84,020 App Store ratings for Payactiv.

Is Payactiv Legit?

Payactiv appears to be a legitimate app. AppsHunter Legitimacy Score for Payactiv is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Daily pay is much better.

Holds money despite hours worked. When pay period ends you can’t get your money. Pay still biweekly ultimately. Defeats the purpose of being daily pay when you have to wait for your comport send the money. They see you worked the hours and still hold your money. Might as well wait for full paycheck. Daily pay also doesn’t charge for $4 for your money the same day. I’m not satisfied.
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Frustrating

The customer service is horrible, no solution call to try to fix one problem and I keep getting the same answer. Nothing.

App glitching

App keeps glitching saying money is available over and over again

Kyle Howard

Kyle was very helpful and professional

This isn’t a daily pay app

It’s always a week or so before I get annoyed and have to get my funds put onto my Payactiv they no longer appear “daily” other then that the app works I guess

RN

Very convenient for my needs ans easy to receive my money. Thank you

App

This app won’t open half the time. Won’t let you change password. It’s been a week and I still can’t check my balance. This is not the first time . Takes a lot of time and effort to get it fixed because mostly they don’t know what is wrong then it suddenly works again , but not for very long. It’s getting old
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Absolutely the worst app

My company switched from onshift, it has been a headache after headache from switching. The app doesn’t update daily like it’s suppose to, constantly having to take the time out of my day to “chat” with someone to get my hours updated- and that requires me having to contact, wait for them to actually connect, screenshot my hours, they will say it’s updated then you have to close the app- and there is a 50/50 chance they didn’t update it so have to do the process all over again. I have an allotted $1000 to pull per pay period, but will get locked at only $500, will have to contact several other “agents” until someone actually fixes my hours to make funds available When they don’t know what they are doing they go with the phrase “I’m so sorry for your inconvenience” and will end the chat. So you have to start the process over again. Not one coworker has liked this new app. We are all tired of the issues we’ve had and the lack of updates this app does to provide us with the funds.
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Great service

Love the app. Super easy to navigate, very convenient to access funds if needed before payday.

Fast and convenient

Needed a little help before payday ! Thanks !

Emergency

My car suddenly broke down and while it was in the shop the furnace went out. Payactiv helped me through this emergency.

Tough connection

Was finally able to connect after multiple attempts

Super flaky app

I'm not sure how this app has a 4.7 (with 84K Ratings I don't believe it) because It never loads my information correctly, I have to constantly restart the app, log out and back in. I have the latest version and no other apps or services have issues. This is definitely a problem with Payactiv. It's just too frustrating to even consider using and I don't trust them with my money if this is how the app behaves.
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Don’t use

I repeat you will be waiting all day to receive your EWA. I realy on this to get to work everyday. I have to call out because my haven’t come. I also reported this company to the BBB

New update and it’s just worse then before, App doesn’t work properly

This app hasn’t worked properly in months!, I’ve called and wrote to the developer and company many times and no positive outcome, I don’t recommend this app unless you like nothing but frustrations!!, I’m only giving 1 star because I’m being forced to.

Now a another new update and now you can’t log in, I really wish they would delete this app from the App Store because it’s nothing but problems update after update!!
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Great business

Great app to have

Prepaid Card

All this is is a glorified prepaid card. You have no real features to the card. Once you get in the cycle of getting money from your check it’s all but impossible to get away from it. You can’t even transfer money on the app from this account to any other account. The only place you can take money out is a 7/11 for free. Everywhere else costs you $6-$7. I’ll be choosing another bank very soon. Oh and you have to send them verification by way of a pdf of your check stub every pay period just clear clear your deductions. They get your money every payday yet they make YOU do the leg work! What a waste of time!
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No fee doesn’t mean there’s no fee

I enjoy the app and it has saved my behind a multiple occasions however, it states no fee when I click on any card to have my $ transferred to and then I get hit with a $4 fee on any card or account or even cash . Then when I go to is the pay active card because if through the app there should be no fee & that one still has a fee of $3 !!!
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Garbage app

Every time I login on my iPhone it asks me to verify the state I live in and then shows a blank screen on the dashboard. I usually have to close the app and reopen it to actually be able to login and see my available balance. Now it’s not even showing that and has some sort of API error occurring so you can’t even see your funds.
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Payactiv

Amazing all the way threw! Especially with direct deposit.