My company switched from onshift, it has been a headache after headache from switching. The app doesn’t update daily like it’s suppose to, constantly having to take the time out of my day to “chat” with someone to get my hours updated- and that requires me having to contact, wait for them to actually connect, screenshot my hours, they will say it’s updated then you have to close the app- and there is a 50/50 chance they didn’t update it so have to do the process all over again. I have an allotted $1000 to pull per pay period, but will get locked at only $500, will have to contact several other “agents” until someone actually fixes my hours to make funds available When they don’t know what they are doing they go with the phrase “I’m so sorry for your inconvenience” and will end the chat. So you have to start the process over again. Not one coworker has liked this new app. We are all tired of the issues we’ve had and the lack of updates this app does to provide us with the funds.
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