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Paychex Flex

Paychex Flex

by Paychex, Inc

573K ratings
640 reviews
#36 in free Business
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated

Features

Developer

Paychex, Inc
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Paychex Flex screenshot #1 for iPhone
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About

This app connects employers and employees to essential payroll and benefits functions. Employers can submit payroll, access reports, and view employee data. Employees can view pay stubs, manage retirement contributions, and access benefit details.

✓Submit payroll on the go
✓Access payroll reports
✓View employee pay stubs and tax documents
✓Manage retirement contributions and investments
✓Access health and benefits information
✓Touch ID and Face ID authentication
Show original description

What users say

Summarized from real user reviews of Paychex Flex. Based on 573K reviews and a 4.8/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • ⭐Convenient access to payroll information
  • 🚀Easy to use and navigate
  • 💻Helpful for both employers and employees

Negative things

  • 🐢Slow and unresponsive app performance
  • 🐛Frequent crashes and glitches
  • 🔒Security issues with account access
  • 💸Concerns about privacy and data sharing
See all reviews

What's New in Paychex Flex

7.75.2

July 29, 2026

New to the Paychex Flex app - minor enhancements such as bug fixes and other performance updates have been made to ensure continued improvement to the experience.

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Charts

Top Free

📉 36-2

Business

This app dropped -2 positions in Business chart.

Last updated on August 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

terrible

i keep getting locked out of my account and it’s very difficult to fix on this app
The wolfesterThe wolfester

Owner

Easy to use. Always works out good for everyone. Everything gets done as planned.
mallard30mallard30

Can’t check time off

Suddenly can’t check my time off inside the app and on the website.
amandah000000001amandah000000001

AGAIN- Stop pushing updates without testing first.

Is it seriously this hard to create a good payroll app? Two weeks ago y’all broke the cache, requiring 2FA every time the app is opened. Now the ability to update punches is completely broken with only a broken paragraph about how AI can help me update my punches. In what world would I need AI to determine the time I walked in and out of work? I would have been fired ages ago if I pushed to production like you guys do.
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vrp26vrp26

App glitches

App needs major improvement when it comes to the Time and attendance. Numerous app glitches, missed punches even tho employee clicks in or out. Not worth the extra money to have a service that I still have to do manually.
CSI IncCSI Inc
See 635 more reviews

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User experience

🐞

Reported Bugs

3 issues

Login screen freezes or fails to load

Bug

Time tracking inaccuracies and missed punches

Bug

Inconsistent app behavior across devices

Bug
✨

Requested Features

3 requests

Ability to edit time punches directly in the app

Feature

More detailed payroll information and reporting

Feature

Improved notification system for payroll updates

Feature

FAQ

What does the Paychex Flex app do?

The Paychex Flex app provides employers and employees with access to vital payroll and benefits features. Employers can submit payroll, access reports, and manage employee data. Employees can view their pay stubs, manage retirement contributions, and access health and benefits information.

What are the key features for employers?

For employers, key features include the ability to submit payroll on the go, resume payrolls started on other devices, and access all payroll reports and cash requirements. They can also view detailed employee profiles, compensation, tax information, time-off balances, and retirement plan details.

What are the key features for employees?

Employees can use the app to view their pay stubs and W2s, check retirement balances, contributions, and returns, and update retirement investments. They can also access their profile, compensation, tax information, time-off balances, and detailed health, dental, and life insurance benefit information.

Is the Paychex Flex app free to use?

The app itself is free to download and use for existing Paychex Flex users. The availability of specific features within the app is dependent on the company's plan options with Paychex.

What devices is the Paychex Flex app compatible with?

The app is designed for mobile use and supports Touch ID and Face ID authentication, indicating compatibility with modern smartphones and tablets that have these features. Specific operating system requirements are not detailed in the provided description.