Paysign® User Reviews

Customer Experience

Positive experience3.2% of reviews
Neutral2.2% of reviews
Negative experience94.6% of reviews

~ Based on 314 written reviews from the US App Store.

What users say

Is Paysign® Safe?

Paysign® does not appear safe based on available data. AppsHunter Safety Score for Paysign® is 33/100.

This assessment is based on 520 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.1% of ratings point to a safe experience
3.3% of ratings suggest some concerns
83.7% of ratings point to a risky experience

~ Based on 520 App Store ratings for Paysign®.

Is Paysign® Legit?

Paysign® appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Paysign® is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Obsolete

The app NEVER works. When you try to login, it immediately crashes. I’ve never been able to use it, just use the website.

Pointless

This app is terrible. I have verified my email as required but when I attempt to login it tells me I need to verify my email. If I delete the app and try using the website it tells me that my verification has expired even though I literally just went through the verification. It’s just an endless circle of telling me I need to verify or that I’m expired.
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Does not work

Only used the app for almost a month and half of the time won’t let me log in or if it does says I have no money or acts like I’m getting logged in when I’m not. I have tried to rest my password and never sends me a email to reset it or anything. CSL needs to do better on this damn app!!!!!!

WORST

This APP IS USELESS! Can’t even get in to it because it asks you to “verify email” and IT STILL DOESN’T LET YOU IN!!! BAD !

Lowest rated app for a reason

This really should be a zero star app. The email verification doesn’t work so there is no way to use the app. I don’t know why this app is even on the App Store since it has no functionality.

Y’all just said screw the app

So apparently a working app is too much to ask for. The app has been down at this point almost 5 months with no response as far as fixing it from the developer. What is the point of having an app to see balances and can’t even log in??? Do developers even see everyone’s complaints about how absolutely garbage the app is?? It’s almost as if the app was created to rage bait folks.

Seriously fix the darn app!!!!!!!
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Needs to be fixed

Crashes the second you log in, and continues this process for like 5 different attempts before it FINALLY lets you in.

Ur update broke it

Y’all updated this app and now login and fast balance show show a pop up with code blocks and fail to sign in or view the balance

TERRIBLE APP

can’t sign it, can’t register to see my balance, can’t do anything

Has never worked

Created a log in. Then whenever I try to log in since then it crashes. It's been that way for a year. The worst banking app I've ever used by far

Can’t even log in!

This is ridiculous! I just got my card and registered it, I can’t even verify my email to get this to work. I went to the help part on the app and it won’t help me BECAUSE I CANT VERIFY MY EMAIL. THIS IS USELESS!!!

Worst App Ever!

When registering, if the app is downloaded to your phone it’ll stop the entire process in its tracks and cause enough errors customer service will have to wipe whatever info you used to register so you’ll have to restart.
Once you’re registered you get 1 login, every login after that will auto crash the app once you attempt to log in.
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Horribly made

App is pretty terrible, atm map is slow and every time I log in the biometric face camera method never works and trying to use your keychain password autofill crashes the app for some reason, wish CSL plasma used a different app.

Doesn’t work

POS won’t let me login

What’s the point of this card?

This card barely works. I tried to use it at grocery stores. I tried to do online shopping. It doesn’t work. The money is in there but I still can’t use it. The only thing I can do is transfer the funds but even then I can’t even transfer the full amount. You have to transfer $50 as $10 for 5 times. You have to pay for each transfer which is one $1.00. There’s no point in having a Paysign card. I recommend all that use this card to report them to the Consumer Financial Bureau.
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Constantly crashing

For the last month, I’ve been trying to sign in as soon as I put my email and password in the app just crashes. I’ve literally sit and tried for like five minutes straight and as soon as you put the login information, it just crashes immediately.

Trash

Trash

Cannot log in

No way to ask for help

Terrible

Everytime i try and log in the app crashes. I have yet to be able to access my account via website or app

Very poor app

The app will not open - it just crashes and I can never see my balance.