Paysign® User Reviews

Customer Experience

Positive experience3.1% of reviews
Neutral1.8% of reviews
Negative experience95.0% of reviews

~ Based on 381 written reviews from the US App Store.

What users say about Paysign®

Is Paysign® Safe?

Paysign® does not appear safe based on available data. AppsHunter Safety Score for Paysign® is 33/100.

This assessment is based on 520 user ratings, with an App Store average of 1.6/5.

Safety Analysis

13.1% of ratings point to a safe experience
3.3% of ratings suggest some concerns
83.7% of ratings point to a risky experience

~ Based on 520 App Store ratings for Paysign®.

Is Paysign® Legit?

Paysign® appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Paysign® is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Developers need to update this POS

Can’t even log into my account. The app just keeps crashing. They need to all be fired because this app is useless.

App does not work

App has not allowed signing in for over a week now. Thankfully there is a way to text to check balance because otherwise id be flying blind with this debit card.
Ive attempted re-downloading the app and every other possible way to i can think of to check my balance and transactions but the app simply does not work.
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Too many problems registering

Glitches galore. Can’t get past the login screen after numerous attempts at email verification. I resend the email and the same problems every time. Now it says too many login attempts and locks me out. Welcome to 1998, when programming was lazy and online support was nil.

Issues opening the App

I don’t always enter the app because I use the text notification for balance but when I’m tryna see my transactions I can never open the app. I’ll login and it just closes on. I’ll try logging in multiple times and everytime it accepts my password the App closes on me. My apps update automatically so I know I’m not doing anything wrong the app just never wants to open for me and it gets tiring
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App sucks

When I try to sign into my account it force closes the app. I've uninstalled and redownloaded the app several times, I've even reset my phone. When I go to the app store for app support, it takes me to the online portal and not directly to where I can get how for the app, so I don't know how to fix it.
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Fees fees fees

So many hidden fees its genuinely disgusting.

App crashes. Can’t open

The app crashes everytime I put in my info. I can’t access anything. So my money is just sitting in there. Unreal.

Garbage app from a garbage company

Guaranteed to crash when trying to sign in. Website doesn’t let you login either. Garbage company

App crashes

Unusable. The app crashes every single time I try to log in. I can’t check my balance, which makes it impossible to know the exact amount loaded to avoid unexpected fees. Please fix this bug immediately.

Broken half the time UPDATE: Now broken 100% of the time

UPDATE: It used to be that if you delete and reinstall, it would finally let you sign on but now no matter how many times I reinstall the app or restart my phone I get hit with the same error that literally doesn’t even say anything, it’s just random HTML code.

Literally 50% of the time you go to check your balance the app just will get stuck on a loading screen indefinitely and you have to call the 800-number. The only thing this app can do is check your balance so I would just stick with calling the number instead of this app.
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Can’t even log in

App crashes every time I try to login, and I can’t even move my money or try to pay a bill because there is no way to log in. The app crashes and their website won’t load. Paysign needs to seriously get it together.

App Closes Out when signing in

For whatever reason. Every time I put my login information into the app. It closes the entire app out. I have to try at least 3 times before actually being able to get into my
account. Very annoying

Crashes 11 times out of 10

Worthless app never works. Just bookmark the website on your browser and save the time and storage. They probably won’t ever fix it.

Login bugs

App has a lot of bugs that are very annoying. For example, trying to log in and anytime I hit login it closes the app. It does this repeatedly until I get lucky and it decides to work

Trash

I cant even sign in. Keeps telling me to verify my email and i keep verifying my email and thats all ive been able to do. Over and over again 💀

Worst sign on ever

Once you get into the app, it’s not that bad. I would probably rated a four at that point. The big problem is logging onto the app. I will enter my username and password and click sign on and the app shuts off and goes away. Sometimes it’s only happens once but I’ve had it happen up to five times. It gets very frustrating when you want to login to see your balance and your transactions. I have never experienced this problem with any other app. I can understand why it only gets a 1.4 star rating. I don’t know why Octoplasma keeps using them.
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Horrible

Don’t use this. If I could give 0 stars I would. Don’t use any service that uses this. Your money will be stuck

App sucks

When I try to sign into my account it force closes the app.

App crashes

It’s trash EVERYTIME I wanna log in it crashes

Was working great!

Now all of a sudden, when I sign in, the whole app closes out. 😞 it was 5 stars