4 weeks and still no refund
They cancelled my transfer but kept my money They claim the refund was sent to my bank but my bank has no record of it. It feels like they are just holding my cash to gain interest on it.👎🏼👎🏼👎🏼 im
Higher exchange rate
Their exchange rate is higher than the market rate.
Bad customer service
I called 12 persons head of me person nearby they hung up on me, what a lazy people’s
They don’t have control over their system.
PaySii is one of the worst money-transfer apps I have ever used. I had a very serious and unacceptable experience with their service.
I sent money through the PaySii app and entered the correct recipient information. However, their system sent my money to the wrong person. I have screenshots showing exactly what information I entered, and I provided those screenshots to PaySii as evidence that the mistake was not mine.
Despite this proof, PaySii told me that the money had already left their system and that there was nothing they could do about it. Instead of taking responsibility for what appears to be a problem with their system, they initially tried to blame me for entering incorrect information—even though my screenshots clearly show that I entered the correct information.
This is extremely concerning for a company that handles people’s money. If a customer enters the correct recipient information but the company’s system sends the funds to someone else, the customer should not be held responsible for that error.
PaySii should investigate what happened, determine why their system sent my money to the wrong recipient, and make every reasonable effort to recover or reimburse the funds. Simply saying, “The money already left our system, so there is nothing we can do,” is not an acceptable response when the transaction was processed incorrectly.
Customers need to know that when they send money, it will actually reach the person whose information they entered. If PaySii cannot guarantee that—or cannot properly investigate and correct a transaction when its own system makes an error—that raises serious concerns about the reliability of the service.
I have kept screenshots and documentation of the transaction and my communications with PaySii. I am asking PaySii to take responsibility, properly investigate this transaction, and return the money that was sent to the wrong person through no fault of mine.
Don’t use this app!!!!
I sent money through the PaySii app and entered the correct recipient information. However, their system sent my money to the wrong person. I have screenshots showing exactly what information I entered, and I provided those screenshots to PaySii as evidence that the mistake was not mine.
Despite this proof, PaySii told me that the money had already left their system and that there was nothing they could do about it. Instead of taking responsibility for what appears to be a problem with their system, they initially tried to blame me for entering incorrect information—even though my screenshots clearly show that I entered the correct information.
This is extremely concerning for a company that handles people’s money. If a customer enters the correct recipient information but the company’s system sends the funds to someone else, the customer should not be held responsible for that error.
PaySii should investigate what happened, determine why their system sent my money to the wrong recipient, and make every reasonable effort to recover or reimburse the funds. Simply saying, “The money already left our system, so there is nothing we can do,” is not an acceptable response when the transaction was processed incorrectly.
Customers need to know that when they send money, it will actually reach the person whose information they entered. If PaySii cannot guarantee that—or cannot properly investigate and correct a transaction when its own system makes an error—that raises serious concerns about the reliability of the service.
I have kept screenshots and documentation of the transaction and my communications with PaySii. I am asking PaySii to take responsibility, properly investigate this transaction, and return the money that was sent to the wrong person through no fault of mine.
Don’t use this app!!!!
Show more
Best
Xawala fast and secure
Location
Seems like locations never work I travel between USA and Canada and it never works
Thank you
Thank you
reliable
fast & reliable service thanks
Good idea
However each time I tried to send money to my home, i struggle. At the end of the process the system gives me an error message saying the payment failed. After repeating multiple times one transaction enventually goes through.
You need experienced developers!
You need experienced developers!
App needs work
I work remotely and travel a lot to different countries. This app will not work on certain countries. I still pay from my UK account but strangely it will not work. Please work on it
Fast and easy way of sending money
Great customer service and easy way to send money to loved ones
.
Didn’t receive my money they are scammers
Fast Easy and reliable
“It’s fast, simple and reliable if you want your money to reach your family or friends within minutes don’t miss Paysii
poor customer support
App won’t work once you travel to different location even if you come back and very poor customer service
Mr Hassan
Best app for transferring money to loved ones. Super easy to use! Lovely experience.
Reliable, fast and amazing
This app is amazing
So easy and you don’t need to go to the xawalad to send money to your loved ones back home
It’s quick and safe
I really recommend it
So easy and you don’t need to go to the xawalad to send money to your loved ones back home
It’s quick and safe
I really recommend it
Micromanaging you.
To whom it may concern, if your thinking of downloading this app be aware that they will control your spending. And limit how much you can send to your own family back home. To measly 20 times a month. I tried calling them to increase the limit but they keep repeating “there is nothing I can do this is company policy”so if your from a big family like myself you’d have to look for alternative apps because this one ain’t it.
Show more
excellent
this is made it very easy for us to send money across continents. Thank you for your service.
CHARGES ARE TOO HIGH!! MAKE IT REASONABLE
CHARGES ARE TOO HIGH!! MAKE IT REASONABLE
Excellent
Must have
