Mr Yaz
Great app and service. Money going to the customer within seconds. But when I’m sending more than $300. I don’t use this app, because the rate they using is more expensive compared to other apps and also they taking fee in every £100 extra that I’m Sending. For example if I’m sending $1000. There is $35 fee more compared to other apps.
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Very good
It’s very easy to use, and it’s quick
Worst company ever
Worst Customer Service – Account Closed Without Notice
I had been a customer for a long time, and this experience was extremely disappointing.
I needed an urgent transaction processed, but they kept putting it on hold and requesting additional documents. First, they asked for two pay stubs, which I provided the same day. Then they requested bank statements.
I clearly explained that the transaction was urgent and that if it could not be processed that day, I wanted it canceled.
Instead, they closed my entire account without even notifying me! I only discovered this today when I tried to log in as usual and couldn’t access my account.
When I called customer service, I was told the agent had documented that I failed to provide bank statements, completely ignoring my request to cancel the transaction if it couldn’t be processed on time.
Closing a long-standing customer’s account without proper communication or notification is unacceptable. The lack of transparency, poor communication, and disregard for customer requests are beyond frustrating.
Worst customer service. I would not recommend this company.
I had been a customer for a long time, and this experience was extremely disappointing.
I needed an urgent transaction processed, but they kept putting it on hold and requesting additional documents. First, they asked for two pay stubs, which I provided the same day. Then they requested bank statements.
I clearly explained that the transaction was urgent and that if it could not be processed that day, I wanted it canceled.
Instead, they closed my entire account without even notifying me! I only discovered this today when I tried to log in as usual and couldn’t access my account.
When I called customer service, I was told the agent had documented that I failed to provide bank statements, completely ignoring my request to cancel the transaction if it couldn’t be processed on time.
Closing a long-standing customer’s account without proper communication or notification is unacceptable. The lack of transparency, poor communication, and disregard for customer requests are beyond frustrating.
Worst customer service. I would not recommend this company.
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Very unstable
Money eventually sends but each time it’s a painful process
A Farah
From United Kingdom aad ayaa uga ga idnay waa easy gurigaada adoo jogo amo shaqada ka diree markii hore waa in xawilaada aadaa
Excellent service
I really enjoy using PaySii. Thank you for your great service.
🌟🌟🌟🌟🌟
Thanks
User
Please fix the bugs. The app freezes sometimes. I wish this app can be like the Tawakal Express, which has zero bugs and easy to use.
Excellent Service
PaySii waa app aad u fudud oo la isku halleyn karo. Lacag diristu waa degdeg oo sahlan, adeeggooduna aad buu u wanaagsan yahay. Runtii waan ku qanacsanahay, qof walbana waan kula talinayaa. ⭐⭐⭐⭐⭐
Unaffordable rates and ridiculously high fees
I would not recommended Paysii to anyone looking to send money to Somalia or any other countries. It’s the worest transfer app I have ever used. The hit you from both sides, they charge the highest sending fees and giving you the wrost exchange rates available on the market. I have been using 4 years sending to from Canada to Somalia and I would say if you want use Pasii think again.
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Paysii waxay u shaqayaan mareykan ka hay’adihiisa iyo yuhuuda.
Ka taxadara company gan
Terrible service.
Terrible service. My money has been pending for hours, and customer service is unreachable. This keeps happening. Very frustrating and unreliable. I do not recommend Paysii.
Does not retain card
The app doesn’t retain the cards that are adept, I hVe to add my card every time I am sending money.
Amazing
Great app and great service
Paysii works for the Faduma Bashir Ibrahim
They collaborate with them and they report everything to them
4 weeks and still no refund
They cancelled my transfer but kept my money They claim the refund was sent to my bank but my bank has no record of it. It feels like they are just holding my cash to gain interest on it.👎🏼👎🏼👎🏼 im
Higher exchange rate
Their exchange rate is higher than the market rate.
Bad customer service
I called 12 persons head of me person nearby they hung up on me, what a lazy people’s
They don’t have control over their system.
PaySii is one of the worst money-transfer apps I have ever used. I had a very serious and unacceptable experience with their service.
I sent money through the PaySii app and entered the correct recipient information. However, their system sent my money to the wrong person. I have screenshots showing exactly what information I entered, and I provided those screenshots to PaySii as evidence that the mistake was not mine.
Despite this proof, PaySii told me that the money had already left their system and that there was nothing they could do about it. Instead of taking responsibility for what appears to be a problem with their system, they initially tried to blame me for entering incorrect information—even though my screenshots clearly show that I entered the correct information.
This is extremely concerning for a company that handles people’s money. If a customer enters the correct recipient information but the company’s system sends the funds to someone else, the customer should not be held responsible for that error.
PaySii should investigate what happened, determine why their system sent my money to the wrong recipient, and make every reasonable effort to recover or reimburse the funds. Simply saying, “The money already left our system, so there is nothing we can do,” is not an acceptable response when the transaction was processed incorrectly.
Customers need to know that when they send money, it will actually reach the person whose information they entered. If PaySii cannot guarantee that—or cannot properly investigate and correct a transaction when its own system makes an error—that raises serious concerns about the reliability of the service.
I have kept screenshots and documentation of the transaction and my communications with PaySii. I am asking PaySii to take responsibility, properly investigate this transaction, and return the money that was sent to the wrong person through no fault of mine.
Don’t use this app!!!!
I sent money through the PaySii app and entered the correct recipient information. However, their system sent my money to the wrong person. I have screenshots showing exactly what information I entered, and I provided those screenshots to PaySii as evidence that the mistake was not mine.
Despite this proof, PaySii told me that the money had already left their system and that there was nothing they could do about it. Instead of taking responsibility for what appears to be a problem with their system, they initially tried to blame me for entering incorrect information—even though my screenshots clearly show that I entered the correct information.
This is extremely concerning for a company that handles people’s money. If a customer enters the correct recipient information but the company’s system sends the funds to someone else, the customer should not be held responsible for that error.
PaySii should investigate what happened, determine why their system sent my money to the wrong recipient, and make every reasonable effort to recover or reimburse the funds. Simply saying, “The money already left our system, so there is nothing we can do,” is not an acceptable response when the transaction was processed incorrectly.
Customers need to know that when they send money, it will actually reach the person whose information they entered. If PaySii cannot guarantee that—or cannot properly investigate and correct a transaction when its own system makes an error—that raises serious concerns about the reliability of the service.
I have kept screenshots and documentation of the transaction and my communications with PaySii. I am asking PaySii to take responsibility, properly investigate this transaction, and return the money that was sent to the wrong person through no fault of mine.
Don’t use this app!!!!
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Best
Xawala fast and secure
