PECO User Reviews
Customer Experience
~ Based on 254 written reviews from the US App Store.
What users say
Summarized from real user reviews of PECO. Based on 50K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Business app.
Positive things
- 👍Useful usage/cost charts
- 🚀Convenient bill payment
- 📊Detailed billing information
- 🔔Outage notifications
Negative things
- 🐛Glitches and bugs
- 🕰️Slow response times
- 💰Convenience fees for payments
- 🔒Privacy concerns
- 🤔Confusing payment process
Is PECO Safe?
PECO - An Exelon Company appears safe based on user ratings. AppsHunter Safety Score for PECO is 94/100.
This assessment is based on 50,054 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 45,708 App Store ratings for PECO.
Is PECO Legit?
PECO - An Exelon Company appears to be a legitimate app. AppsHunter Legitimacy Score for PECO is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
❤️❤️❤️
This app is the worst. It’s 2026 no Face ID. Come on. Than they make you pay a convince fee to pay your bill.
I don’t have an issue with the app. I have an issues with the $1001 bill I got
Will send you to collections really quick without notice of doing so beforehand. Was only given 2 months then I was sent to collections.
Log off unnecessary
There’s no reason electricity should be this expensive.
Like the app, not your business model. Basically fleece the customer
Real Bad Business!
I love Peco they always find a way to lower my bill and my past bills were forgiven when I joined cap and I pay one fair amount per month and I know many people complain when they use liheap and cap but they usually fail to follow directions which is pay the one rate every month for a year and your back balance of thousands gets forgiven but you can't be late at all or you'll lose the benefit but they still try find a way cast blame and abuse the system so I wanted to leave a nice comment so maybe they'll learn from my experience which is pay it and on time . Thanks Peco,liheap,Cap I wouldn't have fresh cold air today without it !
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Peco is a scam! They over charge you then forget to charge you and make it seem like it’s your fault! Demons!
I am disgraced cause I just got a letter and found out that you canceled my Program I was in the hospital in January for 15 days fighting for my life with sepsis been in and out of hospital since and this is a medical issue and I did call and it got dropped. I have no income coming in. I am on medical Assistance and it would’ve been nice if someone this has proof of income since I have had no income since January.
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Website says a bill was issued on 7/1/26 yet I have not received it yet and I went online to print it and a blank screen comes up ??
I moved and didn’t see that my ID Number had changed. Thus, I paid a bill for my old residence with my old ID Number. Hence, they said that I owed money with my new ID Number even though I paid it with my old number. I called and spoke to someone who informed me that it takes several months before they acknowledge the payment. Hence, I am getting bills for it and they have threatened me to stop my power. I called and discussed it but it still hasn’t reflected a change to my bill.
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🤷🏻🤷🏻🤷🏻🤷🏻
App crashes constantly
Why don’t yall have applepay and why if i downloaded the app are u charging for payment? Do better
App hasn’t been letting me pay online. It says the payment went through, but the payment is never processed and paid. This is confusing, inconvenient, and it keeps making my payments late.
After I set the autopay, the app doesn’t show me if it is set or not. Confusing.
It’s just bad. The usage analysis is incomplete. The Auto pay didn’t work the first time hope it works the second. There is a lot more. It’s just terrible.
I have solar panels and Peco stopped reporting the daily energy usage and consumption back in mid-May. I called the company several times and they can’t seem to want to help. Terrible app experience and even worse customer support
