PECO User Reviews

PECO - An Exelon Company
PECO - An Exelon Company
EXELON BUSINESS SERVICES COMPANY, LLC

Customer Experience

Positive experience24.0% of reviews
Neutral8.3% of reviews
Negative experience67.7% of reviews

~ Based on 254 written reviews from the US App Store.

What users say

Is PECO Safe?

PECO - An Exelon Company appears safe based on user ratings. AppsHunter Safety Score for PECO is 94/100.

This assessment is based on 50,054 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience
2.2% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 45,708 App Store ratings for PECO.

Is PECO Legit?

PECO - An Exelon Company appears to be a legitimate app. AppsHunter Legitimacy Score for PECO is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Free Palestine

❤️❤️❤️

The worst

This app is the worst. It’s 2026 no Face ID. Come on. Than they make you pay a convince fee to pay your bill.

Not the app

I don’t have an issue with the app. I have an issues with the $1001 bill I got

Service

Will send you to collections really quick without notice of doing so beforehand. Was only given 2 months then I was sent to collections.

Log off unnecessary

Log off unnecessary

Unaffordable

There’s no reason electricity should be this expensive.

App is good. Your proposed rate increase is pure greed

Like the app, not your business model. Basically fleece the customer

Crazy

Real Bad Business!

Best Electric

I love Peco they always find a way to lower my bill and my past bills were forgiven when I joined cap and I pay one fair amount per month and I know many people complain when they use liheap and cap but they usually fail to follow directions which is pay the one rate every month for a year and your back balance of thousands gets forgiven but you can't be late at all or you'll lose the benefit but they still try find a way cast blame and abuse the system so I wanted to leave a nice comment so maybe they'll learn from my experience which is pay it and on time . Thanks Peco,liheap,Cap I wouldn't have fresh cold air today without it !
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Scammers

Peco is a scam! They over charge you then forget to charge you and make it seem like it’s your fault! Demons!

Cap

I am disgraced cause I just got a letter and found out that you canceled my Program I was in the hospital in January for 15 days fighting for my life with sepsis been in and out of hospital since and this is a medical issue and I did call and it got dropped. I have no income coming in. I am on medical Assistance and it would’ve been nice if someone this has proof of income since I have had no income since January.
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Bill

Website says a bill was issued on 7/1/26 yet I have not received it yet and I went online to print it and a blank screen comes up ??

Threats

I moved and didn’t see that my ID Number had changed. Thus, I paid a bill for my old residence with my old ID Number. Hence, they said that I owed money with my new ID Number even though I paid it with my old number. I called and spoke to someone who informed me that it takes several months before they acknowledge the payment. Hence, I am getting bills for it and they have threatened me to stop my power. I called and discussed it but it still hasn’t reflected a change to my bill.
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Crazy

🤷🏻🤷🏻🤷🏻🤷🏻

App crashes

App crashes constantly

Where is Applepay?

Why don’t yall have applepay and why if i downloaded the app are u charging for payment? Do better

Payment issue

App hasn’t been letting me pay online. It says the payment went through, but the payment is never processed and paid. This is confusing, inconvenient, and it keeps making my payments late.

Can’t see auto pay enrollment status

After I set the autopay, the app doesn’t show me if it is set or not. Confusing.

Your app needs major upgrades

It’s just bad. The usage analysis is incomplete. The Auto pay didn’t work the first time hope it works the second. There is a lot more. It’s just terrible.

Missing Data

I have solar panels and Peco stopped reporting the daily energy usage and consumption back in mid-May. I called the company several times and they can’t seem to want to help. Terrible app experience and even worse customer support