PECO User Reviews
Customer Experience
~ Based on 265 written reviews from the US App Store.
What users say
Summarized from real user reviews of PECO. Based on 50K reviews and a 4.7/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Business app.
Positive things
- 👍Useful usage/cost charts
- 🚀Convenient bill payment
- 📊Detailed billing information
- 🔔Outage notifications
Negative things
- 🐛Glitches and bugs
- 🕰️Slow response times
- 💰Convenience fees for payments
- 🔒Privacy concerns
- 🤔Confusing payment process
Is PECO Safe?
PECO - An Exelon Company appears safe based on user ratings. AppsHunter Safety Score for PECO is 94/100.
This assessment is based on 50,054 user ratings, with an App Store average of 4.7/5.
Safety Analysis
~ Based on 45,708 App Store ratings for PECO.
Is PECO Legit?
PECO - An Exelon Company appears to be a legitimate app. AppsHunter Legitimacy Score for PECO is 90/100.
Based on 90 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Every time we have a storm we have no power! Something is not right fix it now! We pay way to much for this stupid service
Terrible service. Called in November about constant power outages. Told someone would contact me. Never heard a word. Here we are 10 mos later and outages constantly! 5 outages today alone! This is not ok and your prices are wrong and not ok! You tell me my meter is running when the breaker is shut off. How is that? Thieves
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Avoid at all costs
Nice easy to use app for paying utilities.
App, works great
Why is a big company like Peco raising there rates on customers like myself on fix income and the harsh economy people can’t even buy or eat safe foods. I am appalled of the increase
I can no longer compare my usage last year to this year. My utility bill continues to rise and I want to know the reason so I want to compare my yearly usage. That feature has been removed
Very user friendly
Yes
For how much the rates have sky rocketed I shouldn’t have any power issues. I constantly loose power without any weather issues, never mind if we do have bad weather then it is automatically expected to be off.
Ustede me están robando mi dinero.
❤️❤️❤️
This app is the worst. It’s 2026 no Face ID. Come on. Than they make you pay a convince fee to pay your bill.
I don’t have an issue with the app. I have an issues with the $1001 bill I got
Will send you to collections really quick without notice of doing so beforehand. Was only given 2 months then I was sent to collections.
Log off unnecessary
There’s no reason electricity should be this expensive.
Like the app, not your business model. Basically fleece the customer
Real Bad Business!
I love Peco they always find a way to lower my bill and my past bills were forgiven when I joined cap and I pay one fair amount per month and I know many people complain when they use liheap and cap but they usually fail to follow directions which is pay the one rate every month for a year and your back balance of thousands gets forgiven but you can't be late at all or you'll lose the benefit but they still try find a way cast blame and abuse the system so I wanted to leave a nice comment so maybe they'll learn from my experience which is pay it and on time . Thanks Peco,liheap,Cap I wouldn't have fresh cold air today without it !
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