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Philadelphia Gas Works

Philadelphia Gas Works

Manage Your PGW My Account

7.6K ratings
47 reviews
💼 Business
🔧 Utilities
Free

Details

Released
August 2, 2023
Updated
April 30, 2026

Features

Developer

Smart Energy Systems LLC
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About

Manage your natural gas account with ease. This app offers a user-friendly interface to pay bills, monitor usage, receive important notifications, and enroll in efficiency programs. Take control of your account from a single, convenient place.

✓Easy navigation
✓Secure bill payment
✓Monitor gas usage
✓Receive notifications
✓Enroll in efficiency programs
Show original description

What users say about Philadelphia Gas Works

Reviews of Philadelphia Gas Works are mixed: the Business app is rated 4.8/5 from 7.6K App Store ratings. What users like most: user-friendly, easy to use. Top complaints: app crashes, outdated design. Summarized from real user reviews.

Positive things

  • 👍User-friendly
  • 🚀Easy to use
  • 💯Satisfactory
  • 🔒Secure payments

Negative things

  • 🐛App crashes
  • 🔍Outdated design
  • 🔍Buggy
  • 🔍Unreliable
See all reviews

What's New in Philadelphia Gas Works

1.13

April 30, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

App no good

The app doesn’t display accurate information and doesn’t allow me to open any type of correspondence.
MUMina Uq

Bill Paying

PGW makes it easy to pay my bill on line.
MGMifflin Street Girl

Great service

The best…
DADorsey Ant

Making our lives easier

Always, PGW is great supplier for the gas, that’s help us to keep our lives safe in regard to the cold weather time.
MJMr. Jadein

who is running pgw??

why can’t i pay my bill online? i call every month trying to rectify this situation, no one does anything. i’ve put several legitimate pay methods for for online payment, still have to pay in person with cash. it’s inconvenient and absurd. who is responsible for this lol????
Nn/a420696969
See 42 more reviews

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User experience

🐞

Reported Bugs

3 issues

Payment history crashes app

Bug

Unable to view current information

Bug

Duplicate payments charged

Bug
✨

Requested Features

4 requests

Add Apple Pay option

Feature

Improve payment history view

Feature

Keep users signed in

Feature

Fix balance payment issues

Feature

FAQ

What can I do with the PGW app?

The PGW app allows you to manage your natural gas account conveniently. You can easily pay your bills, monitor and compare your gas usage, receive important notifications like billing reminders, and enroll in energy efficiency programs.

Is the PGW app free to use?

Yes, the PGW app is free to download and use. There are no charges associated with managing your account or accessing its features through the application.

How do I pay my gas bill through the app?

The app provides a secure and effortless way to pay your gas bills. Once logged into your account, you can navigate to the 'Pay Bills' section to complete your payment quickly and conveniently.

Can I track my gas consumption with this app?

Yes, the app allows you to monitor and compare your gas usage patterns. This feature empowers you to make informed decisions about optimizing your natural gas consumption and potentially saving money.

What kind of notifications will I receive?

You will receive important real-time notifications to keep you informed about your account. These can include billing reminders, updates on energy efficiency programs, and other relevant information from Philadelphia Gas Works.