Pet Zero User Reviews

Customer Experience

Positive experience49.5% of reviews
Neutral7.8% of reviews
Negative experience42.7% of reviews

~ Based on 103 written reviews from the US App Store.

What users say about Pet Zero

Is Pet Zero Safe?

Pet Zero appears safe based on user ratings. AppsHunter Safety Score for Pet Zero is 96/100.

This assessment is based on 3,484 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.5% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 3,484 App Store ratings for Pet Zero.

Is Pet Zero Legit?

Pet Zero appears to be a legitimate app. AppsHunter Legitimacy Score for Pet Zero is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cannot connect to device

I cannot add the device back after update the app version

Doesn’t give push notifications

The biggest issue is even with notifications on you don’t get notified for feedings or low food in the machine. Biggest flaw. You need to manually check the record in the app itself. Please fix this.

No longer pairing

Used for years without issue, now unable to pair devices

Перестало работать приложение

Приложение вообще не работает, очень сильно лагает, корм не сыпет кормушка

Не работает

Приложение перестало нормально работать, а само устройство не удается подключить. Пишет, что проблема в сетевом подключении, хотя все работает отлично кроме кормушки. Хотелось бы исправить

Garbage

If you were ever looking for an app to starve your animals this is the one. The on and off sliders for scheduled portions are purely for show as your feeder can be connected to the wifi, app updated, etc. and they will decide for themselves if they want to be off or on however, spoiler alert, it very very rarely chooses to be on. The one star is for the manual feeding feature which does work. If you’re looking for an app that will reliably feed your animals on time, this isn’t it. You’ll be better off buying their feeder and putting in your own electronics so you can avoid using this app.
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Privacy by china kids included phone now has loads of issues since install

Item works but phone now operating really bad iphone 17 pro max fully updated and has loads of issues loading anything and phone opening things it should not plus the privacy about children in the app is worrying and china stores everything it sees and hears on Chinese servers under Chinese privacy laws not what is in your country!
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Useless device

Impossible to set to the home network

SCAM!

We bought two brand new feeders off of Amazon. The app wants access to all your privacy and will not connect to StarLink. Grok says they only can use 2.4ghz. We have wasted 4 hours and tried iPhone and Droid. The app will not allow use on an old phone with no subscription (suspicious). Apple has not verified this app. GET YOUR MONEY BACK ASAP.
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Causes missed feedings

Feeding settings change/reset on their own and cause missed feedings. This has happened several times and we started monitoring our cat when we noticed unexpected weight loss.

Can’t log in

Haven’t been able to log in for weeks. After typing my username and password, the ‘login’ button remains unresponsive.

Needs work

While the app is convenient for setting auto-feed, the errors for blocked feeding are ridiculous. It should simply apply canceling the feeding that was blocked. Instead, it keeps trying to dispense and never stops unless you manually move the food.
Please fix it!

I got logged and the login button isn’t working

I need assistance in logging back in. It’s not letting me after I type my account name and password. How am I supposed to the product if I can’t log in. The login button is not registering when I click on it.

Zero is the right name for this app

Zero support. Feeder connection failed, so now the cat doesn’t eat. No peace of mind when I have to check it every day. Contacted company and got zero support about the battery not powering the unit. Still waiting for help or just a reply.

Automatic pet feeder

I’ve had this feeder for about 2 years. Still works, keeps food fresh and no complaints

False Sense of Security

The device says it will give you push notifications when the feeder is running low and then when it runs out of food. No matter how many times you update the app, this is apparently NEVER fixed. Our feeder is in the basement. Turns out my cat has been without food for a week! I thought our old cat wasn’t responding well to the new baby and was mad at me for leaving for a few days, turns out she has been starving! I’m sure there are better products on the market.
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idiotic design

explain to me why the app needs to periodically log out a user & how that isn't a massive design flaw.

No notifications

Do not get notifications even though everything is correctly turned on. Also not sure if works while I am abroad?!

Doesn’t work anymore

Had this for months / almost a year now. This app suddenly kicked me off and is no longer letting me log into the app. I would have to make a new account through Apple or Gmail. I don’t even know how long my cat hasn’t been fed since this app stopped working. I am going to have to just throw the whole thing out. It’s not even connecting to wifi either.
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Feeder

Love this app. Allows me to keep an eye on my pet when I am not home