APP CRASH - NO ACCESS TO MY CAMERA
The app crashes as soon as I open it I have no access to my camera and no way to check on my pets. No customer service either. Also no matter what treats I get they always get stuck and the motor just runs. Even little training cat treats
iOS update fail
The app needs updating for the new iOS 27. Can’t open it
Nope, you still have not fixed notifications!
Notifications still not working right. Badges appear for apparently no reason, and can’t be cleared no matter what I do. And actual, obvious, recorded activity from my pet does not trigger an alert. Oh - and being forced to start on the useless Home Screen is an annoyance.
App won’t even open
I’ve been using Petcube for over a year. App all of a sudden won’t even open..
No thanks
I’m not being told where to register. I’m asked for my email and password then told my email is not registered.
Disappointed
Upset to hear recorded videos are no longer available and forcing users onto paid plans.
This is not what was promised when I signed up. Poor.
This is not what was promised when I signed up. Poor.
Doesn't work in iOS 27
After getting a new phone with iOS 27, the application crashes on launch.
The developer doesn't seem to offer a support email, so I'm resorting to this to get their attention. Lame.
The developer doesn't seem to offer a support email, so I'm resorting to this to get their attention. Lame.
App stopped working
This app is supposed to do one thing —give you a live feed to your pets— so when that stops working, you have bricked hardware (the camera) and useless software. No matter how many times I restart it or let it ‘load’ all I see is the orange screen with bouncing cube. I knew I should have just bought another Amazon Ring.
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Not Accurate
I bought two of these trackers because my beagles like to take an occasional stroll.. I live on a lagoon. According to their activity, my dogs are now Olympic Swimmers! Total BS and off by almost 100 yards!
Why pay for this
I pay for the monthly services but the app won’t load anything so I have to keep removing the app and reinstalling. It might work for a day and then stops. I would like a refund.
Not Good!!!
Brought frustration and lacked value visible in my experience
Not worth the purchase at all.
After purchasing the camera was very disappointed to find out that to get sound notifications (when your dog barks) would be an additional £10 a month so £120 a year? Think this function should be the bare minimum in camera functionality. No mention of this on the box of the camera, will be returning asap.
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To many ads for their subscription
The app prioritises showing ads for features locked behind a subscription than showing you the cameras when opening the app.
Even after paying for the subscription they still show more ads for other features they sell.
If I was looking for cameras again I’d look elsewhere where first.
Even after paying for the subscription they still show more ads for other features they sell.
If I was looking for cameras again I’d look elsewhere where first.
Bad design
Bad stupid design of the app, I tried contacting them but they don’t have a phone #, when you open the app first time you won’t be able to use the laser, you have to close it and open it again to be able to do it, if they don’t fix this issue I’ll be returning the product to Costco for a refund ! Thank God I got it from Costco where there is unlimited return days policy!
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Waste of money
I do not recommend the petcube app nor the petcam 360.
It worked ok for a few weeks then had a connection fail and I was never able to reconnect it despite trying their little troubleshooting reconditions.
While it work it was nice been able to see that our puppy was doing ok. But there is nothing great about it. The communication through the microphone When trying to listen or talk is useless and lagging.
It worked ok for a few weeks then had a connection fail and I was never able to reconnect it despite trying their little troubleshooting reconditions.
While it work it was nice been able to see that our puppy was doing ok. But there is nothing great about it. The communication through the microphone When trying to listen or talk is useless and lagging.
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App needs constantly deleted and re installed
Initially great but connecting the app to camera is becoming a daily battle I have to delete it to re install it daily to connect to the camera and there is no way to just directly contact them on here just trouble shooting useless info
Problems
When I first got this, it was great. But now I will go look at the recordings and for some reason it hasn’t recorded for the past 1, 2, 3 or some times 5 hours. What’s the purpose of having this device/app if I can see what I need to see. I reported this problem but no resolution
App keeps logging me out , keeps asking me to subscribe
Long time user and the app has been pretty good over the years but lately it’s been logging me out after every session. It’s so frustrating. I’ve looked for settings to “keep me logged in” but can’t find anything.
Also the relentless paid subscription requests are getting old. I can’t afford to subscribe so please stop asking me to. I bought 3 cameras that should be enough. Let us opt out of the subscription requests
Also the relentless paid subscription requests are getting old. I can’t afford to subscribe so please stop asking me to. I bought 3 cameras that should be enough. Let us opt out of the subscription requests
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Bring Ukrainian colors logo back
Please bring Ukrainian colors logo back. It looks better and reminds people that Ukraine is under attack.
Give us more of your money
Bought a camera for my pets and all this does is try and make you subscribe and get more of your money. No thanks. Returning camera tomorrow
