Works pretty well
This app and feeder have worked for us for over 5 yrs. Sometimes the pre programmed feeds don't appear when I open it but closing and restarting seems to work. Otherwise, works as it should. Camera is nice too.
Was good, now nonexistent
Went on vacation last month 6/2025 and the feeder keeps saying “abnormal” in the app. Had to bother my neighbor to come over to feed my 2cats, while I was gone for 2days. I think I’ve done an update lately in the app and now my machine doesn’t work at all! Quite disappointing, I HATE HATE having to throw stuff in the landfills. But that’s where this is heading as without the app it’s useless for feeding! Alas, it still works as a glorified camera. I Bought this in 2021, so I guess I got a decent amount of time out of it?
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Another junk app and product
Worked for 6months at lower internet speeds
Not worth it
The feeder itself is fine, but it runs off of an app that looks untouched since the itouch era of 2010.
Generally good app but…
Notifications are no longer received by other devices when feed is dispensed, so our dog could be overfed by other users if the feeding log is not checked first or not warned if no food is dispensed due to blockage or the feeder is empty. Still no change even after deleting then reinstalling app. Please sort out.
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Worked for a while but can’t change the WiFi
I used this for a while and it worked, I moved and got a new WiFi system and the pet feeder won’t allow me to start a new connection. I can’t find any customer support and a lot of the info is in Chinese.
Petfun app
I love the product. I got the automatic pet feeder with camera in 2019 and it works great. Just wish I could find the pet companion series cameras. Have not found it online/Amazon so I can keep the same application for all our cameras.
Good Job
So mine is working really well and my friend asks me for a link (can’t find the product anymore for some reason). As a developer myself I see there are a lot of negative comments, and just want to put a positive one out there: it’s been working great for me and I hope you folks continue to maintain this application. My feeder works great and I hope one day this product gets back on the market.
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Connection
Can’t connect device pet feeder
Works Okay
App is outdated needs updated to take advantage of full screen and Siri Shortcuts.
Useless and dangerous
Don’t depend on this piece of junk to feed your pets. Before leaving on a trip tested everything to make sure we could automatically and manually feed the pets. The next day while away the feeder would no longer connect to feed the pets so we have to return home so they don’t starve. Delete this app and throw the feeder away.
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Keeps asking me to change the device’s time zone
I’m on vacation in a different time zone than my home. Whenever I open the app and select a device, the app asks me 2-3 times to change the time zone on the device since I’m currently in a different time zone. Please give me a “don’t ask again” option.
Awful app and doesn’t consistently work
This app is ridiculous. When you’re dealing with someone’s pets and weather they eat or not, the app should be solid and not under feeding or over feeding animals. The company never updates and the feeder only works thru the app. Worst purchase ever.
UPGRADE THE APP
Come on how hard is it upgrade the app’s interface finally we are spending so much money for this products but the app throws you off. The app gets 2 starts but the actual product I give it 5/5.
Awesome but bit tricky to pair up
Now that I finally managed to pair the phone to the feeder it’s a great app/feeder. For me, it works exactly as it says it does and I love it.
Not working
Just brought for my cat. Worked for a day then our WiFi went out in the whole apartment now it can not connect. Even after starting from scratch no luck nothing’s working.
No longer works
Since the middle of March 2020, I can no longer login to the app to amend any settings. I’ve tried resetting my password and still can’t login.
I then tried to register a new account and that doesn’t work either, so I can’t do anything.
Thankfully the feeders still work, but I want to change the feeding schedule and can’t.
When the app worked, it was great, but don’t know what’s going on now and it seems I can no-longer download the app, having deleted it from my phone.
I then tried to register a new account and that doesn’t work either, so I can’t do anything.
Thankfully the feeders still work, but I want to change the feeding schedule and can’t.
When the app worked, it was great, but don’t know what’s going on now and it seems I can no-longer download the app, having deleted it from my phone.
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Notification stop working
I have an IPhone 11 Pro Max, the notification on this app stopped working awhile ago. I have tried reset the device(pet feeder) and also delete and download the app again on my phone. However, the notification feature on the app still doesn’t work...
Logging issues
The app doesn’t allow me to log in. Info is correct, just stay loading and loading
PetFun app changed to DrFeeder app!
The PetFun app no longer is working properly from my iPhone or iPad. When going to the App Store to check to see if there was an update, I noticed there was nothing new. I downloaded it anyway and set it up. Still no luck. But I did notice that the developer of the PetFun app does have other feeder apps that have been developed, as shown below the PetFun app in the App Store. I downloaded the “DrFeeder” app. Well, it looks exactly like the old PetFun app, with one major difference.....it WORKS!! Identical in every way.
It would have been nice if we PetFun users had been notified of the change. So that is my job, to let everyone know of this East switchover. I deleted the PetFun app and all is well with Dr. Feeder app.
It would have been nice if we PetFun users had been notified of the change. So that is my job, to let everyone know of this East switchover. I deleted the PetFun app and all is well with Dr. Feeder app.
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