PetFun User Reviews

Customer Experience

Positive experience10.4% of reviews
Neutral10.4% of reviews
Negative experience79.1% of reviews

~ Based on 115 written reviews from the US App Store.

What users say

Is PetFun Safe?

PetFun does not appear safe based on available data. AppsHunter Safety Score for PetFun is 45/100.

This assessment is based on 53 user ratings, with an App Store average of 1.8/5.

Safety Analysis

17.0% of ratings point to a safe experience
7.5% of ratings suggest some concerns
75.5% of ratings point to a risky experience

~ Based on 53 App Store ratings for PetFun.

Is PetFun Legit?

PetFun appears to be a legitimate app. AppsHunter Legitimacy Score for PetFun is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

登录不了。

登录不了。
即使重新安装应用,也无法登录。

App stop working?

请问app是停止运作了吗?

Works pretty well

This app and feeder have worked for us for over 5 yrs. Sometimes the pre programmed feeds don't appear when I open it but closing and restarting seems to work. Otherwise, works as it should. Camera is nice too.

Was good, now nonexistent

Went on vacation last month 6/2025 and the feeder keeps saying “abnormal” in the app. Had to bother my neighbor to come over to feed my 2cats, while I was gone for 2days. I think I’ve done an update lately in the app and now my machine doesn’t work at all! Quite disappointing, I HATE HATE having to throw stuff in the landfills. But that’s where this is heading as without the app it’s useless for feeding! Alas, it still works as a glorified camera. I Bought this in 2021, so I guess I got a decent amount of time out of it?
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Не рекомендую

Самое плохое приложение которое могли придумать,их за этого приходиться менять кормушку!не стабильное

Smart Pet Ferder with camera: Unable to connect to Wifi

No way to connect to Wifi. No way to reset the device. Instruction manual not in line with the app.

設定が全くできません。

QRコードを読み込めず使うことができませんでした。ただのゴミになりました。メーカーもどこかわからずに聞くことすらできませんでした。

Another junk app and product

Worked for 6months at lower internet speeds

Not worth it

The feeder itself is fine, but it runs off of an app that looks untouched since the itouch era of 2010.

Appli PetFun

Appli ne fonctionne pas,c’est une vrai m…e

Generally good app but…

Notifications are no longer received by other devices when feed is dispensed, so our dog could be overfed by other users if the feeding log is not checked first or not warned if no food is dispensed due to blockage or the feeder is empty. Still no change even after deleting then reinstalling app. Please sort out.
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Worked for a while but can’t change the WiFi

I used this for a while and it worked, I moved and got a new WiFi system and the pet feeder won’t allow me to start a new connection. I can’t find any customer support and a lot of the info is in Chinese.

Bad app

Does not even connect at all. Waste of time and money. 不可以连接.浪费时间和钱

Petfun app

I love the product. I got the automatic pet feeder with camera in 2019 and it works great. Just wish I could find the pet companion series cameras. Have not found it online/Amazon so I can keep the same application for all our cameras.

Good Job

So mine is working really well and my friend asks me for a link (can’t find the product anymore for some reason). As a developer myself I see there are a lot of negative comments, and just want to put a positive one out there: it’s been working great for me and I hope you folks continue to maintain this application. My feeder works great and I hope one day this product gets back on the market.
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Connection

Can’t connect device pet feeder

Imposible conectar.

Penoso. Después de mudarme ha sido posible volver a conectarme. Total.. ahira solo es un tuper de comida moderno.

Works Okay

App is outdated needs updated to take advantage of full screen and Siri Shortcuts.

Useless and dangerous

Don’t depend on this piece of junk to feed your pets. Before leaving on a trip tested everything to make sure we could automatically and manually feed the pets. The next day while away the feeder would no longer connect to feed the pets so we have to return home so they don’t starve. Delete this app and throw the feeder away.
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device shown offline when we are overseas!

The app will indicate that the device is offline. and i can see from my external camera that the food is not dispensed properly and yet i can't do anything to manually press the dispenser!
You should make it online when we are away so that we can click manual dispense if the food is stucked!