PetFun vs My PetSafe®
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PetFun
Control your intelligent pet feeder remotely to ensure your pet is fed on schedule. Monitor your pet's activity, communicate with them, and capture memorable moments through video recording and photo sharing.
- Feeding statistics
- Regular feeding schedules
- Automatic feeding
- Remote one-key feeding
- Remote pet monitoring
- Remote communication with pet
- Video recording for pets
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PetFun APP is designed for users to operate the PetFun intelligent pet feeder. The following functions waiting for you to experience: Feeding statistics Regular feeding Automatic feeding Remote one-key feeding Remote pet monitoring Remote communication with pet Make video recording for pet Share the pictures and videos of pet to friends If you have any questions about the operation or the device, please contact us More>feedback
My PetSafe®
Manage all your smart PetSafe® pet care devices from a single application. Create pet profiles, customize settings, and share access with family members to ensure your pets are well-cared for, whether you're home or away.
- Manage all connected PetSafe® products
- Create pet profiles
- Personalize product names
- Share access with family members
- Monitor pets remotely
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Your official app to get the most out of your connected PetSafe® products. The My PetSafe® app connects you with all PetSafe® smart products to help you care for your pets while you’re at home or away. It’s compatible with: • Guardian® GPS Connected Customizable Fence • ScoopFree® Smart Self-Cleaning Litter Box • Smart Feed Automatic Pet Feeder • SmartDoor™ Connected Pet Door • SMART DOG® Remote Trainer When used with PetSafe® connected products, the My PetSafe® app lets you: • View and manage all your PetSafe® connected products in one place • Customize your app by creating pet profiles and personalized names for each product • Share access with an unlimited number of family members
Screenshots
Verdict
The clearest difference is review sentiment: My PetSafe® at 59% against PetFun's 10%. My PetSafe® also leads on rating (3.7 vs 1.9) and ratings volume (783 vs 54). PetFun's advantage is iOS requirement (9.0 vs 16.4). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My PetSafe® holds the better App Store score, 3.7 against 1.9. That said, the two scores are not equally well evidenced: My PetSafe® has 783 ratings behind it against 54, so its average is the more settled of the two. Written reviews point the same way: 10% of PetFun's written reviews are positive against 59% of My PetSafe®'s.
PetFun ships an update monthly, My PetSafe® fortnightly. The most recent releases landed on October 23, 2026 and October 24, 2026 respectively.
| Parameter | PetFun | My PetSafe® |
|---|---|---|
| Price | Free | Free |
| Rating | 1.9 (54 ratings) | 3.7 (783 ratings) — better |
| Positive reviews | 10.4% of reviews | 59.2% of reviews — better |
| Number of ratings | 54 | 783 — better |
| Update frequency | Monthly | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 9.0 — better | 16.4 |
| Further details — not scored | ||
| Size | 78 MB | 251 MB |
| Age rating | 4+ | 4+ |
| Developer | 宝平 钟 | Radio Systems Corporation |
Customer experience
PetFun
My PetSafe®
User reviews
PetFun
From 54 App Store ratingsWhat we love
- 👍 Works as it should (when functional)
- 📸 Nice camera quality
- 🏠 Good for remote pet monitoring
- 📅 Reliable scheduled feeding (when working)
- 🔊 Clear audio transmission (when working)
Room to improve
- ❌ Unreliable connectivity issues
- 📉 Outdated app interface
- 🚫 Frequent app crashes/freezes
- ⚠️ Difficult setup process
- 💸 Expensive for unreliable product
My PetSafe®
From 783 App Store ratingsWhat we love
- 🚀 Great litter box
- 🚀 Convenient feeder
- 🚀 Reliable product
- 🚀 Excellent customer service
- 🚀 Trustworthy feeder
Room to improve
- 🐛 Connectivity issues
- 🐛 App glitches and bugs
- 🐛 Unreliable app notifications
- 🐛 Difficult to set up
- 🐛 Inconsistent performance
Bugs and requests
PetFun
Reported bugs
41 issues- Pre-programmed feeds not appearing
- App states 'abnormal' feeder status
- Machine doesn't work after app update
- Notifications not received on other devices
- Cannot change WiFi after moving
Show 36 moreShow fewer
- Cannot connect device
- Feeder disconnects randomly
- Login issues / stays loading
- App crashes when adding recording to audio list
- Scroll wheels gone after iOS update
- Latest update broke app functionality (portion size, times)
- Cannot connect to network / goes offline easily
- Error when entering WiFi password
- Feeder stops auto-feeding after update
- Programmed feeding stops when away from home WiFi
- Manual feed unresponsive
- App lost connection after update
- Device is not online
- Camera does not work unless connected to WiFi
- Cannot login to app / request timed out
- Counter history not working
- Voice recordings and auto schedule resets
- Device not online after working fine
- App glitches out constantly
- Audio issues
- Cannot have more than one person use the app
- Feeder doesn't consistently work
- App doesn't count feeding statistics
- Smart feeder wouldn't recognize QR code
- App switches between home WiFi and network feeder
- App doesn't store WiFi names
- Never successfully connected
- App makes feeder almost worthless
- Only works with Android
- Does not stay online when not on same WiFi
- Password with special characters prevents login
- Facebook login rejected
- Pet feeder device must be plugged in for initial WiFi contact
- Router needs to find feeder, not vice versa
- Face phone screen at feeder's camera for QR code
- 5GHz connections no longer supported
Requested features
12 requests- Update app interface
- Full screen support
- Siri Shortcuts integration
- Support for multiple users
- Notification for other devices
Show 7 moreShow fewer
- Option to not ask about time zone change
- Compatibility with newer iOS versions
- Improve customer support responsiveness
- Notification when food is dispensed
- Notification when feeder is empty/blocked
- Ability to remove/add networks easily
- HomeKit integration for camera and feed button
My PetSafe®
Reported bugs
7 issues- App freezes during setup
- Feeder disconnects from WiFi frequently
- App fails to save schedule changes
- Feeder dispenses double portions randomly
- App shows incorrect time zone
Show 2 moreShow fewer
- Notifications not working as expected
- Inability to switch between multiple fences/boundaries
Requested features
8 requests- Add ability to toggle meal schedules on/off
- Improve app stability and reliability
- Add more customization options for feeding
- Provide better documentation and troubleshooting guides
- Improve app notifications and alerts
Show 3 moreShow fewer
- Add support for more network types (e.g. 5GHz WiFi)
- Integrate with more smart home platforms
- Improve GPS accuracy and boundary customization
In-app purchases
PetFun
No in-app purchases
My PetSafe®
No in-app purchases
