PetOne Vet User Reviews

PetOne Vet
PetOne Vet
National Veterinary Associates Inc.

Customer Experience

Positive experience64.3% of reviews
Neutral3.6% of reviews
Negative experience32.1% of reviews

~ Based on 84 written reviews from the US App Store.

What users say

Is PetOne Vet Safe?

PetOne Vet appears safe based on user ratings. AppsHunter Safety Score for PetOne Vet is 98/100.

This assessment is based on 2,428 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.1% of ratings point to a safe experience
0.9% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 2,428 App Store ratings for PetOne Vet.

Is PetOne Vet Legit?

PetOne Vet appears to be a legitimate app. AppsHunter Legitimacy Score for PetOne Vet is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No Code

I’ve now spent two days filling out forms, deleting and reinstalling the app, and I never get a code that allows me to even create an account. I confirmed my email address my vet has on file and nothing works. Terrible experience.

Does Not Work

My vet’s office recently switched to this app. I have been unable to create an account. I emailed customer service. I got a response 34 days later and they didn’t even address my issue. This app is worthless.

THE BEST VET

We love Northside because they always treat our fur babies like one of their own and are always very helpful!

Great

Staff is super friendly and helpful. Not once have I had a bad experience here.

Great app

Love this app, easy to use. Don’t have to call them to book and can simply book. A appointment easily on this app whatever time you like in advance!

Perfect

Super great

This is by far the best vet that I will ever use that I trust with our baby !!!!

If I can give them more stars I would

Appointments

We’ll…making the appointment was easy enough. The appointment is over a month out, busy place.

Keep supporting local vets!

I love that this a local practice that isn’t owned by Chewy or some huge VC-backed venture. We have to support our local vets and small practices like TCVH to ensure vets like Dr. Buys can continue to practice the best medicine possible without astronomical pricing. Dr. Buys and her team (including the office manager!!) are incredible and I wouldn’t trust anyone else to care for my kitties.
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Can't login

Used to work, only had one email and password, however now it says invalid. So changed password successfully, and when I try to login with that, same 'invalid credentials' pops up, with NO other options. WTF

Convenient and easy

Love it

Won’t log in

I’d like to give this review more than one star but ever since it transitioned over to PetOne, I’ve lost the ability to log in. I’ve deleted and restarted the app, but nothing works. Tried setting up a new account and it says my email is already in use and to log in, but the log in function doesn’t not work.
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Sandra Hamner

PerOne Vet App is one of the most User friendly apps, I’ve signed up with. Look forward to working with.

Poor website

Navigation ability difficulty. Screen stability needs improvement or enhancements.

Won’t Work

Used to have Happy Healthy Pets, but the upgrade changed it to Pet One Vet. I couldn’t remember my password. Had to change my password, but it didn’t find my email address. So I tried to create a new account and said that email address has already been used. Don’t have time to waste on this.

Best Care

Dr. Moss and her staff care deeply for all of their patients. Even if I have to come in last minute, I’m never rushed. They always take time with me to be sure that my questions and concerns can be taken care of. I highly recommend

What is the point of this app?

Literally, what is the actual in real life point of this app? Not the fantasy promises of what it will or might do, but what it ACTUALLY does. So far: can’t schedule appointments, sooo it’s not for appointment making convenience. Can’t see my animals history…soooo it’s not for keeping a record i one place, can’t buy medications, soooooo it’s not for wase or streamlining there…

Which brings me back to: what is the real life actual point if this app, other than a data collecting for god knows what purpose boondoggle?

Delete. Bye. 👋🏼
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App Doesn’t Work Anymore

I used to love this app. It made it so easy to set an appointment at my local vet. For the last 6 months I haven’t been able to set an appointment through the app. I’m not sure what’s going on.

Belladonna

Thank you for making it so easy to get an appointment

Great communicator tool

Creature Comfort already provides stellar personable service. What I like about this tool is it is similar to text messaging outside of just making a regular appointment. You can actually send a question a picture or just convey your words through an app and it immediately goes through. Sometimes you may not need an appointment but just need a professional team member to just give you some advice to calm your nerves. This has saved me so much money. Sometimes I am just overly concerned, but they actually will talk to you through this app or they will just give you a phone call and give you some advice. They are not trying to break you over the coals for money.

Please excuse any typos in this review. I am talking into the phone and I do not have time to go back and read it. God bless

L. Shields
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