NOT as bad as reviews make it!!!
I anticipated the app would be horrible based on reviews, but it’s not!!! It is fairly easy to use. I had no issues setting up an account. I love that we can upload photos of our pets and can view reminders of what meditations they are due for. Really, all I really wish could be be added is the weight of our pets upon last visit. It would be helpful when ordering medication online. In addition, I believe for extra security there really should be 2-factor authentication. Overall, I love the app!!
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App missing key features & needs improvement
In theory I wanted to like this app. The ability to virtually access your pet’s info and have it sync with your vet is a good idea, but this app falls short. Missing key feature of accessing medical records. No where to upload or view pdfs or notes of medical history. Lists past appointments but no area that includes a description of what the appointment was for or any vet notes (which is unhelpful). Also unable to schedule appointments in the app. User interface needs improvement, app is glitchy and just looks old. Missing ability to view multiple vet locations if you visit more than one. Overall likely won’t be using this app until it gets some major improvements from the patients user end.
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All of my reoccurring appointments that are twice a week I’ve disappeared
I have used this app for years, but all of my frequent appointments are missing under the appointment section. Yearly appointments are still present, but everything else is gone. Hi reloaded and rebooted and it still does not reload. Thank God the office still had them all in their computer, but that kind of stuff shouldn’t happen.
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No advantage
Link to update your info takes you to a request data page. Can’t update owners info. Limited usefulness. Used feature to contact my vet via email, they didn’t respond. Easier to just call.
Need app button on main screen
Need app button on main screen and in apps. Pain to search for.
