App Issue Returns
At the end of a session the app returned to showing a reminder to wet brush bristles before brushing. When I leave that screen it goes to the home screen instead of the session summary and check off page. This issue has been coming intermittently for over a year through many app and iOS updates.
Ugh
Can't even get past the brushing guidance screen.
Steals your location
This app tries to get you to share your location and select “always allow” to share it even when you’re not using the app. Inappropriate for a toothbrush app; the team developing this should be ashamed of themselves. I’m surprised they got it through app review.
Bad app
Requires every possible tracking item just to brush your teeth. Ridiculous.
Lovvveeee
I love this toothbrush. I’ve tried other brands before and this brush paired with the app is the best combo ever to a healthy and beautiful smile.
App
App never shows to do inside surface of upper and lower front teeth so it shuts down before I can do those. Then when I turn it back on, it’s reset and starting over!
My prestige is amazing
I love my new Sony Care prestige toothbrush it is amazing. It feels like I went to the dentist every single time I brush best toothbrush ever.
Haven’t even tried and it’s not working
Just got it and downloaded the app. Stuck on a loading screen which then fails and comes up with a message saying to try again later. It’s been later. I think I’m done.
Excelente aplicación
Para limpieza de dientes Philips sonic are lo mejor
The app can’t count properly
Every time I use the app it’s subtracts between two and four times brushing. This morning it dropped from 161 to 158 what base are you using to count in guys?
9/30/2026 This morning I installed a brand new toothbrush. The count came up at 180 as it should. I brushed one time (white +) and the count read 178. Before I started this I uninstalled and reinstalled the app.
10/4/26 there is no obvious way to contact the developer from the site you gave me. I’m not gonna spend the time on the phone for this.
9/30/2026 This morning I installed a brand new toothbrush. The count came up at 180 as it should. I brushed one time (white +) and the count read 178. Before I started this I uninstalled and reinstalled the app.
10/4/26 there is no obvious way to contact the developer from the site you gave me. I’m not gonna spend the time on the phone for this.
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Brush Time
I’m new to the app, it may be user error but the toothbrush cuts off at 2 mins, I have to restart and finish brushing
The app can’t count properly
Every time I use the app it’s subtracts between two and four times brushing. This morning it dropped from 161 to 158 what base are you using to count in guys?
9/30/2026 This morning I installed a brand new toothbrush. The count came up at 180 as it should. I brushed one time (white +) and the count read 178. Before I started this I uninstalled and reinstalled the app.
9/30/2026 This morning I installed a brand new toothbrush. The count came up at 180 as it should. I brushed one time (white +) and the count read 178. Before I started this I uninstalled and reinstalled the app.
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Imitation App
The app has been designed to give an impression of true representation of your teeth brushing.
In reality the actual brushing has nothing to do with the reality. As you move from one area to another the app is unable to detect what teeth you brush.
Rip off , you can get the same effect using a lower grade Sonicare
In reality the actual brushing has nothing to do with the reality. As you move from one area to another the app is unable to detect what teeth you brush.
Rip off , you can get the same effect using a lower grade Sonicare
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Top dental hygiene tool available worldwide!
For an extended period, I have been 56 years old and have encountered numerous dental issues despite diligently brushing my teeth two to three times daily with manual toothbrushes. However, after investing in a Phillips Sonicare toothbrush, specifically the three model, I have witnessed a remarkable improvement in plaque removal. The claims of brushing 1000% more effectively than the average person are indeed accurate. I wholeheartedly suggest this toothbrush to everyone, even if it requires sacrificing a week's pay, as dental health is paramount.
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★★★★★ Four Years of Daily Use and Still Going Strong
I bought my Philips Sonicare around 2022 and, after roughly four years of regular use, it has never let me down. It still delivers an excellent, thorough clean and has become one of those everyday products I genuinely trust.
The connected app has been particularly useful. It helps me pay attention to the quality and coverage of my brushing rather than simply brushing for two minutes and assuming I have done a good job. I regularly alternate between the standard cleaning, gum health and deeper cleaning settings, depending on what I feel I need.
Good oral hygiene also forms an important part of how I look after my wider wellbeing. Having a routine and feeling in control of my dental care has a positive effect on how I feel about myself.
After four years, some of the finish on the handle has started to wear away. I suspect this resulted from enthusiastic cleaning with a household product by my partner, although no confession has yet been forthcoming. Importantly, this cosmetic wear has never affected the toothbrush itself.
Four years of dependable daily service speaks volumes about its quality. It still works perfectly, but I think it has finally earned its retirement. I would happily replace it with another Philips Sonicare.
The connected app has been particularly useful. It helps me pay attention to the quality and coverage of my brushing rather than simply brushing for two minutes and assuming I have done a good job. I regularly alternate between the standard cleaning, gum health and deeper cleaning settings, depending on what I feel I need.
Good oral hygiene also forms an important part of how I look after my wider wellbeing. Having a routine and feeling in control of my dental care has a positive effect on how I feel about myself.
After four years, some of the finish on the handle has started to wear away. I suspect this resulted from enthusiastic cleaning with a household product by my partner, although no confession has yet been forthcoming. Importantly, this cosmetic wear has never affected the toothbrush itself.
Four years of dependable daily service speaks volumes about its quality. It still works perfectly, but I think it has finally earned its retirement. I would happily replace it with another Philips Sonicare.
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It’s good, but it needs one minor tweak…
It’s overall a very good app to have if you have a sonicare toothbrush, but I just wish the toothbrush was always connected to the device that you have connected the toothbrush to so you can always see what you are doing with it and your last brushing sessions, even if it’s on the charger but overall very good at app as I said up there
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Cannot erase accidental brushing data
This is really stupid. If I accidentally power on the toothbrush it records the data and there’s no way to edit or delete it. Really stupid. There’s time when I power it on to check something and it records it as a brushing session. How can these developers omit something as important as this feature to edit/delete a brushing session- esp if you depend on this to accurately track your brushing habits. Please update the app to do this.
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App won’t sync worthless
Worthless do not buy
Best Decision… For My Teeth
I think my title says it all. This was by far the best decision for my teeth. Also, my Dentist recommended this toothbrush, and I am not disappointed. The toothbrush and app are easy to use; and altogether it helps with cleaning my teeth, my toothbrush and floss habits, and my satisfaction.
Love it!
I love this toothbrush, but it's expensive!
