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Pie VAT

Pie VAT

Fast Tax Free Shopping

8.4K ratings
411 reviews
🛍️ Shopping
✈️ Travel
Free

Details

  • Released
  • Updated
  • October 17, 2018
  • October 7, 2026

Features

Developer

PieSystems
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About

This app simplifies claiming VAT refunds for travelers. It eliminates paper forms and long waits, offering a digital solution to shop tax-free. Track your refund status and receive funds quickly through various payout methods.

✓Digital VAT refund claims
✓Find partner stores
✓Track refund status
✓Multiple payout options
✓In-app live help
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What users say

Summarized from real user reviews of Pie VAT. Based on 8.4K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy and efficient process
  • 👍User-friendly app
  • 💰Quick refund processing
  • 🙌Excellent customer service
  • 🏆Best VAT refund system

Negative things

  • 💰High service fees
  • 🤔Unclear fee disclosure
  • 🐛App crashes and bugs
  • 🔒Security and privacy concerns
See all reviews
+1

What's New in Pie VAT

3.37.1

October 7, 2026

In this release we have fixed some bugs and improved the app's accessibility support. Thank you for using Pie!

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User reviews

Most RecentHighest RatedLowest Rated

Easy to use/prompt service

I had the chance to use the Pie VAT app with a purchase in Norway. The type of VAT was driven by the merchant and I ended up with a couple of different types for purchases during the trip. The Pie VAT app was so easy to use and they are great at responding to questions!
MC from CAMC from CA

繁琐的不行

一个商店半小时购物 半小时退税
SullivanSSSSullivanSSS

Excelente

Excelente
coachmonterocoachmontero

Clumsy Operation

Unlike other tax refund counters, the whole process is not yet completed when you leave the counter. You have to wait 15-30min for the refund amount to be appeared at the APP, then you have to press ‘withdraw’ and input your credit card details to complete the process. So make you remember to do the second part or no tax refund!
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PoorPoorPoor7777PoorPoorPoor7777

退税快

好
lam-no.8lam-no.8
See 406 more reviews

User experience

🐞

Reported Bugs

2 issues

App crashes when loading documents

Bug

Issues with photo uploads and login

Bug
✨

Requested Features

2 requests

More transparent fee structure

Feature

Compatibility with more countries and merchants

Feature

FAQ

What does the Pie VAT app do?

The Pie VAT app is a digital solution for travelers to claim VAT refunds when shopping abroad. It aims to replace traditional paper forms and reduce waiting times, making the process quick and easy.

How do I claim a VAT refund with Pie VAT?

After checking out at a partner store, ask for a refund via PIE. The store will provide your claim information, which you then use to submit your refund request through the app by following the provided steps.

Is the Pie VAT app free to use?

Yes, the Pie VAT app is free to download and use. The description does not mention any costs associated with using the app itself, and it does not have in-app purchases or ads.

What are the benefits of using Pie VAT?

The app offers a faster and easier way to claim VAT refunds, eliminating paperwork and long queues. It also allows users to track their refund status and receive funds through various methods like bank transfers and credit cards.

Where can I use Pie VAT?

You can use Pie VAT at any of their over 1000 partner stores. The app allows you to find and browse these local partner stores to see where you can shop tax-free.