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Pie VAT

Pie VAT

Fast Tax Free Shopping

8K ratings
355 reviews
🛍️ Shopping
✈️ Travel
Free

Details

  • Released
  • Updated
  • October 17, 2018
  • August 27, 2026

Features

Developer

PieSystems
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Pie VAT screenshot #1 for iPhone
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Reviews summary↘︎
⭐355
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❓5 answered
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About

This app simplifies claiming VAT refunds for travelers. It eliminates paper forms and long waits, offering a digital solution to shop tax-free. Track your refund status and receive funds quickly through various payout methods.

✓Digital VAT refund claims
✓Find partner stores
✓Track refund status
✓Multiple payout options
✓In-app live help
Show original description

What users say

Summarized from real user reviews of Pie VAT. Based on 8K reviews and a 4.8/5 average, it highlights the 5 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Easy and efficient process
  • 👍User-friendly app
  • 💰Quick refund processing
  • 🙌Excellent customer service
  • 🏆Best VAT refund system

Negative things

  • 💰High service fees
  • 🤔Unclear fee disclosure
  • 🐛App crashes and bugs
  • 🔒Security and privacy concerns
See all reviews
+1

What's New in Pie VAT

3.35.1

August 27, 2026

Bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

繁琐

太烦了
饼干酶饼干酶

Easy and efficient!

Easy and efficient. Excellent communication.
LoirantLoirant

Higher handling fee

The handling fee is around 3-4% of the 10% tax refund amount. After deducting the handling fee, you will only receive 6-7% of the tax refund, which is much less than other agencies that can give you 8-9% of the tax refund.
Besides, their tax refund application is more complicated than other agencies as well, which will reduce your willingness to apply for a tax refund.
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VA2016VA2016

退税程序太复杂

越退越少
SuifengcaoSuifengcao

Not user friendly and too much ad

Not user friendly and too much ad
Lau_travellerLau_traveller
See 350 more reviews

User experience

🐞

Reported Bugs

2 issues

App crashes when loading documents

Bug

Issues with photo uploads and login

Bug
✨

Requested Features

2 requests

More transparent fee structure

Feature

Compatibility with more countries and merchants

Feature

FAQ

What does the Pie VAT app do?

The Pie VAT app is a digital solution for travelers to claim VAT refunds when shopping abroad. It aims to replace traditional paper forms and reduce waiting times, making the process quick and easy.

How do I claim a VAT refund with Pie VAT?

After checking out at a partner store, ask for a refund via PIE. The store will provide your claim information, which you then use to submit your refund request through the app by following the provided steps.

Is the Pie VAT app free to use?

Yes, the Pie VAT app is free to download and use. The description does not mention any costs associated with using the app itself, and it does not have in-app purchases or ads.

What are the benefits of using Pie VAT?

The app offers a faster and easier way to claim VAT refunds, eliminating paperwork and long queues. It also allows users to track their refund status and receive funds through various methods like bank transfers and credit cards.

Where can I use Pie VAT?

You can use Pie VAT at any of their over 1000 partner stores. The app allows you to find and browse these local partner stores to see where you can shop tax-free.