Pie VAT Reviews: Is It Legit?

Customer Experience

Positive experience65.3% of reviews
Neutral2.9% of reviews
Negative experience31.8% of reviews

~ Based on 447 written reviews from the US App Store.

What users say about Pie VAT

Is Pie VAT Safe?

Pie VAT appears safe based on user ratings. AppsHunter Safety Score for Pie VAT is 96/100.

This assessment is based on 9,040 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.6% of ratings point to a safe experience
1.3% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 9,016 App Store ratings for Pie VAT.

Is Pie VAT Legit?

Pie VAT appears to be a legitimate app. AppsHunter Legitimacy Score for Pie VAT is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Not a good experience

Going through the Japanese tax refund system was a bad experience. It seems to me that the new system wanted to create a bad experience for foreign visitors so that they give up on getting the tax back. 1) the actual return is not 10% at all. I am not even how they even calculated.
2) you have to jump though so many hops to get to the return. I am not even sure it is worth of the effort.
3) again, after the approval you have to go through more steps to get the money back.

I found the system shows very little respect for customers. I won’t come to Japan for shopping for sure.
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직원써비스

훌륭합니다 설명도친절하게해셨어요

Faster and better

A much faster and more convenient process than others as most is done online once customs have stamped the receipt.

최악입니다.

매장에서 구매를 한뒤 번호를 주고 다시 깔게 하고 번호입력하고 모든 정보를 사진찍고 기다립니다.
모든 사람이 이게 뭔지 몰라서 다시 깔고 있는데 줄이 계산 줄보다 깁니다. 사진을 잘 못찍으면 줄을 맨 뒤로 가서 다시 사야합니다.
사람들은 환불을 포기하고 그낭 가게 하는 정말 안좋은 앱입니다.
여행에서 중요한건 시간인데 그 시간을 날로먹게 하고 심지어 수수료도 떼가는 거 같습니다. 정말 안좋은 어플입니다.
이게 보이면 매장에 들어가지 마세요.

Convenient & Fast!

Recommend this app! Works better, faster, more efficient than the Global Blue behemoth that I’m still waiting on 🙄

Обманывают по срокам возврата

Очень сомнительная организация и приложение, обещают возврат через 15 дней, но по факту никакого возврата не происходит. Поддержка ничего не отвечает.

Never reached a real person

And no on there to track any VAT refund. You could just wait and got nothing in return

Confused

I prefer the refund go directly from the store.

Take 3% of tax free refund

You are forced to get the app and use it to get the tax refund only to find out they take 3% of the tax refund

100% guaranteed

Fast and reliable

The process is not helpful

The rate after claims was not right

Best shop

Best service, selection and banter. Highly recommend

Refund

So easy

Refund

Was easy to use but the option to use the landing permit without passport did not allow you to scan the code. Otherwise was a smooth ride

Total pain in the a**

Total pain in the rear end to have to download this app in MontBell, completely different system for tax refunds to all other stores in Japan. Everywhere else you pay at a special counter that takes the tax refund off, scans your passport and entry sticker and you’re done.
Here, you follow a very long winded process of QR codes, and then enter your bank or card details to receive the refund.
Oh, and the final insult is they deduct 3% of your 10% tax refund for “processing”….so you only get 7% not the 10% you are expecting.
Enjoy!!!!
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편리

편리하고 빠릅니다 굿!!

Easy to use/prompt service

I had the chance to use the Pie VAT app with a purchase in Norway. The type of VAT was driven by the merchant and I ended up with a couple of different types for purchases during the trip. The Pie VAT app was so easy to use and they are great at responding to questions!

繁琐的不行

一个商店半小时购物 半小时退税

Excelente

Excelente

Clumsy Operation

Unlike other tax refund counters, the whole process is not yet completed when you leave the counter. You have to wait 15-30min for the refund amount to be appeared at the APP, then you have to press ‘withdraw’ and input your credit card details to complete the process. So make you remember to do the second part or no tax refund!
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