Pie VAT User Reviews

What users say

Top reviews

Easy refund

Of all the VAT refund programs, this app makes it so easy to recoup your funds.

Be ware of the hidden fees!!

I really hate PIE VAT as they are scamming people’s tax refund by charging twice; the 15% fee AND the transaction fee when you try to get refund to your credit cards. I will never use PIE VAT or buy anything from stores that use PIE VAT.

Scam

The fee this site is 30% from the returned amount

App doesn’t work / identity theft?

The point of this app is for stores to be able to claim that they offer the tax refund but not actually do so. The app doesn’t work. It rejects user photos of their passport to prevent users to claim tax refunds. I suspect the app is a scam to collect user personal information for identity theft.

Misleading Process

The app is fine but the process in the brochure you get at the sales point is misleading. The brochure does not state that you still need to show your purchases to Customs officials on exit. I bought some nice glassware that was securely wrapped by the sales assistant and there is no way that it is going in hand luggage (because of the bulk) or getting unwrapped before I get home. So, this is a criticism of the purported process rather than the app.
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Way Better than Global Blue

If you have the option, don’t use global blue. Pie VAT was simple, seamless and very quick. And the best part is you don’t have to speak with any rude people at the global blue booths that make it difficult to get your refund. I think it’s their business plan. And global blue takes forever for the refund.
I got home, sent a picture of my item that day and had my refund the next day. All from the simple to use App.
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Takes a cut of your tax return

This app sucks. Charges you and provides no benefit to the user. You get charged full price by the retailer then wait on this company to refund the tax after they take a fee. What a joke.

Awesome!

Pie VAT has simplified this process and made it convenient and easy to get a refund. I hope more retailers move to this system. I could never justify the airport lines, times, and inconvenience when traveling that I experienced with other refund services. Thank you!!

Awesome system

So easy and with no fuss congratulations to however designed the system

Australian Travellers

Pie VAT apps looks like a great refund apps not sure if I am loosing more than my 10 percent duty free refund to there commission. Plus not all outlets do this except the shopping centres. Thanks again happy duty free shopping in Japan.

Goodbye Service Desk

I hope this is better than waiting in line at the service desk to get your refund, especially if you’re making many purchases, this should be faster, we will see.

Pie review

Various methods of refund destination, fast processing. Easy to use!

Too many steps

Too many steps involved in getting a refund back. Other refund mechanisms are a whole lot quicker.

너무 너무 편하고 좋아요

텍스 신청부터 환급받는 과정이 너무 쉽게 잘되어 있어요 ^^ Good

Knifes

I am extremely happy with the service at Zaku. I will tell all my friends in the United States. Pierre was the best!!!

Gundam tax

Easy

Highway robbery

This app steals 33% of the tax refund in Japan, and using the app was a complete hassle

Easy & Effective

This app makes it super easy to transfer funds to friends and businesses in foreign countries. I was skeptical at first, but now I highly recommend it.

Waste of time

Have never experienced a tax refund process this time-wasting.

气死我了

从来没这么麻烦的退税,montbell退不起别玩。